Dunkin'

750 Mineral Spring Ave, Pawtucket
(401) 854-1092

Recent Reviews

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Erica Dudley

They all have awesome personalities they make the coffee slamming

Atmosphere: 5

Food: 5

Service: 5

Liny Rine

I asked for a iced coffee and the girl at the window messed up the order, but the woman who was in charge of preparing the food started talking to us in a confrontational sarcastic tone, I replied that I in fact did order the iced coffee and she literally said “A iced Coffee that’s crazy” in other words she was doubting that I had even ordered one. Seriously so unprofessional the way she treats people will definitely be avoiding this DD location in the mornings

Atmosphere: 1

Food: 1

Service: 1

Nicki Candeias

The woman working at 6am making the food was extremely rude. She got my order wrong and when I asked her to make right she gave me an attitude. She then proceeded to do everything else except fix my order. I asked her how much longer cause I had to be in Boston and she said she is working on it but continued to do other stuff. Then after my food was ready she was doing other stuff while my order was in her hand. Also the door didn’t get unlock till almost 6am. I will never forget back to this Dunkin again. Was just on way to highway but will go out of my way to avoid this Dunkin. Shouldn’t be working with the public being that rude and entitled

Atmosphere: 1

Food: 1

Service: 1

Jelly Beans

I visited a week ago and I ordered coffee but the woman taking our order was trying not to laugh while speaking through the intercom, so of course they didn’t get the order right.
When we got to the window, we could hear loud laughter, foul language and chit chat. The woman that was making the food got pissed off at us because according to her we were sitting at the window for too long even though the delay was due to their mistake. She even shouted “COME ON” because she was annoyed at us. It’s like this Dunkin’ Donuts location is in a competition to hire the rudest, most unprofessional employees.

Atmosphere: 1

Food: 1

Service: 1

Alexander Leone

There were no jokes. No clowns. No waterguns. So why are we laughing in the back not doing anything???? Wake up, America, because if this is what we are running on, we are going to be caught in a flush of a toilet spirling down to where no one can save us.

Atmosphere: 1

Food: 1

Service: 1

Heather “Shorty in RI” P

Ordered online at 10:32 am got here at 10:44 a girl making food was extremely rude yelling loud saying she wasn’t rushing for anybody. Sick of people ordering an coming right in line. I’m not that rude or dumb to do that I work in retail also I know it takes time. But to be a business an act like that to public she’s lucky I was nice I wanted to go in smh

Atmosphere: 1

Food: 1

Service: 1

Grant M

Don't bother with mobile order at this location, placed an order en route and it wasn't even acknowledged for 10 minutes, at that point was told the item I ordered (despite the prominent advertising for pistachio currently) was out of stock, then spent another 5 minutes making the beverage while fraternizing, and couldn't be bothered to look at the mobile order receipt to see that I ordered more than one item. Terrible service.

Atmosphere: 1

Food: 3

Service: 1

Fernando

Terrible customer service.

Service: 1

Joana

Drive thru employee was extremely rude. I asked a simple question about my order and she replied with such attitude. I have had the same exact service before years ago. This place needs to do better!!!

Atmosphere: 1

Food: 3

Service: 1

Raji Tear

We went to order and went to the window. And the server guy was like “oh hey Ravi” like bro you don’t know us and you insult me and my family by calling someone YOU DONT KNOW RAVI?… like the damn disregard and disrespect. Have some class.

Atmosphere: 2

Food: 2

Service: 1

Jay

Was a great location now the employees are loud and talking about personal business screaming at the windows. Rushing you to place your order and its not even the busiest location around. Shame. They dont even give you the right order because they are too busy yapping about inappropriate things.

Atmosphere: 3

Food: 2

Service: 1

Donna Gwynn

Come one !! It's DD!
I just tried their ham and Swiss on a pretzel roll - to die for!

Atmosphere: 5

Food: 5

Service: 5

Andrew Cullen

Rhode Island runs on Dunkin.

Atmosphere: 4

Food: 3

Service: 5

Thomas Lalumia

I've had it. Every single one of them is rude and obnoxious. Especially the one with glasses. Screaming at me in the drive thru at 8 am. Then when I asked for them to stop yelling she told me that I would know it if she was yelling. Let me tell you something, I'm a fully disabled war veteran with a service dog. I cant barely walk and I'm getting screamed at and then told off. They did a similar thing yesterday and we're also rude. Who do you think you are? I will gladly drive down to the other dunkin where they are calm and nice to me.

Erica Santosuosso

Slowest Dunkin’ Donuts in Rhode Island

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