Randy was very helpful and assisted with my order.
Matthew Wallisch
This place charged me for the trio sauces and Delivered without it. 3rd time in a row they have messed my order up. When I called, he wanted to give me a 20% off coupon that’s already offered on the app. I will not be back. Asked for a refund and he lied and said he took it off. This was on 11/1 at 3:30pm. Update: called corporate to report and still waiting for someone ringer back to me. Next call will be to the attorney general.
Atmosphere: 1
Food: 1
Service: 1
Gabriella Ess
burnt my food and took fifteen minutes to find my apartment
Food: 1
Service: 1
Tom
Took the kids team for an end of year Pizza party. They were extremely accommodating, ensured we got the best deals and had a perfect reserved spot for us. Really appreciate the staff
Atmosphere: 5
Food: 5
Service: 5
jaios !
had to call 3 times in order to get an update on where my delivery is person who answered the phone was very rude and barely helped after almost an hour my food finally got delivered
Atmosphere: 1
Food: 1
Service: 1
Chris Ares
Horrible service. They had door dash deliver order and it clearly stated my food would be delivered to me but sadly it was left on my doorstep without informing me it was even delivered
Atmosphere: 1
Food: 1
Service: 1
Jennifer Gagnier
Sorry to say but their pizza has really gone down hill. This is the second time we’ve received pizza’s that look like they were made by a child. Toppings just thrown in the middle of the pizza or cheese not even covering the whole pizza. The crust is also not what it used to be.
Food: 2
Service: 3
Miguel Gomez
Great Service, tried to go another Papa John’s and the service was not good, so I went back to this one where the service was good
Atmosphere: 5
Food: 5
Service: 5
Charmer Love
This place dough is always uncooked doesn’t matter what I order from there .. it’s sad the people they put in the kitchen doesn’t know how to cook . Makes me never want to order from them again, I’d rather go to mineral spring ave instead , they make it the best over there
stephen donovan
I use this Papa Johns, Smithfield Ave, Pawtucket, RI. Check it's hours. I come here for a late nite pizza for home, most to the fridge for reheating or cold. Many times use phone app to order , prepay, and pickup on way home. When picking up friends or family at PVD airport , late nite arrival, great for snack in car on way home. Not busy at these times, good quality food and service, and parking easy in and out, about 5 min drive south to access rte 95N/S (less than 30 on hiway to PVD airport, check traffic on GPS).
I ordered carryout and pizza was perfectly cooked. Delicious!!!
Michael Sterling
Wow, I ordered a pizza on Saturday night 6/7/25, and it was barely cooked at all and had very little cheese. Last time I'll ever order from this location
Atmosphere: 1
Food: 1
Service: 1
Roo Foo
If you try to use their 23.99 deal to get two large two topping pizzas, even if you don't add any toppings, it comes out to $27 before tax. Crooks.
Mark Jones
Terrible I ordered thru uber 2liter orange soda not a hint of cold it was never in the fridge blue cheese sauce missing I paid not there asked for well done it came floppy dough crust barely cooked terrible novrefund or credit when it was thier product nevervagain
Atmosphere: 1
Food: 1
Service: 1
Josie C.
The customer service team at this location are absolutely amazing!! The service is quick and the staffs are beyond friendly while providing great Pizza & Desserts cooked to perfection. Especially when they make my latest addiction/craving from Papa John’s which are those Eight sweet bites of OREO Cookie wrapped in fresh dough, drizzled in icing served with cream cheese icing dipping sauce! They’re absolutely delicious and my favorite! High quality for sure. 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Create Your Own Original Crust Pizza, Pepperoni Pizza, Pizzas Wings, Extra Large New York Style Pizza
Randy was very helpful and assisted with my order.
This place charged me for the trio sauces and Delivered without it. 3rd time in a row they have messed my order up. When I called, he wanted to give me a 20% off coupon that’s already offered on the app. I will not be back. Asked for a refund and he lied and said he took it off. This was on 11/1 at 3:30pm. Update: called corporate to report and still waiting for someone ringer back to me. Next call will be to the attorney general.
Atmosphere: 1
Food: 1
Service: 1
burnt my food and took fifteen minutes to find my apartment
Food: 1
Service: 1
Took the kids team for an end of year
Pizza party. They were extremely accommodating, ensured we got the best deals and had a perfect reserved spot for us. Really appreciate the staff
Atmosphere: 5
Food: 5
Service: 5
had to call 3 times in order to get an update on where my delivery is person who answered the phone was very rude and barely helped after almost an hour my food finally got delivered
Atmosphere: 1
Food: 1
Service: 1
Horrible service. They had door dash deliver order and it clearly stated my food would be delivered to me but sadly it was left on my doorstep without informing me it was even delivered
Atmosphere: 1
Food: 1
Service: 1
Sorry to say but their pizza has really gone down hill. This is the second time we’ve received pizza’s that look like they were made by a child. Toppings just thrown in the middle of the pizza or cheese not even covering the whole pizza. The crust is also not what it used to be.
Food: 2
Service: 3
Great Service, tried to go another Papa John’s and the service was not good, so I went back to this one where the service was good
Atmosphere: 5
Food: 5
Service: 5
This place dough is always uncooked doesn’t matter what I order from there .. it’s sad the people they put in the kitchen doesn’t know how to cook . Makes me never want to order from them again, I’d rather go to mineral spring ave instead , they make it the best over there
I use this Papa Johns, Smithfield Ave, Pawtucket, RI. Check it's hours. I come here for a late nite pizza for home, most to the fridge for reheating or cold. Many times use phone app to order , prepay, and pickup on way home. When picking up friends or family at PVD airport , late nite arrival, great for snack in car on way home. Not busy at these times, good quality food and service, and parking easy in and out, about 5 min drive south to access rte 95N/S (less than 30 on hiway to PVD airport, check traffic on GPS).
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered carryout and pizza was perfectly cooked. Delicious!!!
Wow, I ordered a pizza on Saturday night 6/7/25, and it was barely cooked at all and had very little cheese. Last time I'll ever order from this location
Atmosphere: 1
Food: 1
Service: 1
If you try to use their 23.99 deal to get two large two topping pizzas, even if you don't add any toppings, it comes out to $27 before tax. Crooks.
Terrible I ordered thru uber 2liter orange soda not a hint of cold it was never in the fridge blue cheese sauce missing I paid not there asked for well done it came floppy dough crust barely cooked terrible novrefund or credit when it was thier product nevervagain
Atmosphere: 1
Food: 1
Service: 1
The customer service team at this location are absolutely amazing!! The service is quick and the staffs are beyond friendly while providing great Pizza & Desserts cooked to perfection. Especially when they make my latest addiction/craving from Papa John’s which are those Eight sweet bites of OREO Cookie wrapped in fresh dough, drizzled in icing served with cream cheese icing dipping sauce! They’re absolutely delicious and my favorite! High quality for sure. 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Create Your Own Original Crust Pizza, Pepperoni Pizza, Pizzas Wings, Extra Large New York Style Pizza
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