Charging 5$, for a medium ice cream with 2 scoops, barely. If you go on different nights of the week, the scooping is so inconsistent. spend a little more $, go to papas up the street, you will have the same amount of ice cream and polite service each time.*replying to the individual who responded:After re-checking my banking statement, I was charged 4.60, in which I then tipped 1$ on top of that. So, 3.49 is not accurate, as that is a reason that I included the price in this review because you may have the “prices” posted, but they are falsely projected. Since others that I know of, including myself are not charged that actual price you just specifically mentioned, proving the inconsistencies.
Joao
Ice cream was ok. Girl said they only had chocolate and vanilla soft serve when they have like 30
Atmosphere: 3
Food: 3
Service: 3
Tizzy
This place was ok at first now they stingy with the amount of ice cream one scoop for a large now what's up with that
Camila Calvache
Who thought we would be eating ice cream in winter. Delicious. My favorite is Caramel Pecan ?
Jaimie C
Bad attitudes from the workers, they act like you’re bothering them by ordering an ice cream cone. Will not be returning.—Update: Delusional response from the owner speaks volumes LOL no such line cutting, girl crying happened. I actually ate here months back but still remember how awful the customer service was that I’m writing the review now.
expat pam
Delicious ice cream, generous portions served up by friendly & smiling young people. We drive out of our way to go to Dear Heart’s.
77pcurran
Went here last night as we are local in the neighborhood. Always have a great experience here except for last night. I took my family here which is made up of 5 people. The ice cream was extremely affordable and delicious however the server we had didn't seem happy with having to make our items. I still gave a $6 tip to hopefully change the tone for the rest of the night for the other patrons. Will return as I think this was just an isolated incident or someone just having a bad day.
Rylan Kabalkin
Awesome ice cream, lots of flavors. Will go back definitely!
Howard Bourguignon
Really good ice cream... Not tooo expensive and nice portion for the price...
Only 1 person working but she was excellent and line went as quick as she could. Very polite
Jeffrey Mello
An ice cream stand with no ice cream. Went tonight and we were the only customers there on a rainy Thursday night. No vanilla soft serve, no regular strawberry, no watermelon. After 4 choices and nothing in.stock, I gave up. Guess I know why nobody else was there.Love the response from them.....now I am sure how mismanaged they are
Jeff M.
An ice cream stand with no ice cream! Went there tonight on a quiet rainy Thursday. We were the only people there, first clue. Only soft serve flavor was chocolate. Tried to order three flavors of regular ice cream and was told no to every one. So I simply gave up. Guess we know why we were the only customers there. So many other options in the area, so we will not be back.
Phil
Two words. Pure garbage! Now they have "sugar free" ice cream. Now with allergies, one asks if the sugar free ice cream has aspartame. The worker shrugged her shoulders and didn't know. Not good for business. Also, the soft serve was watery flavorless garbage. Apparently it's mixed together and not out of a machine like one finds in Carvel. They mixed the flavor in after I asked if the soft serve had that flavor stuff mixed in. If I knew, I wouldn't have got it. An ice cream stand serving store sold container ice cream. Not worth the trip let alone the money. Go to a supermarket and save money; buy your own half gallon and scoop it yourself.
Ali B-Raposo
Staff was very understanding since the person I was with could not speak for themselves. I tried the non-dairy chocolate swirl and it was better than expected.
Best ice cream ? ?
Atmosphere: 5
Food: 5
Service: 5
Charging 5$, for a medium ice cream with 2 scoops, barely. If you go on different nights of the week, the scooping is so inconsistent. spend a little more $, go to papas up the street, you will have the same amount of ice cream and polite service each time.*replying to the individual who responded:After re-checking my banking statement, I was charged 4.60, in which I then tipped 1$ on top of that. So, 3.49 is not accurate, as that is a reason that I included the price in this review because you may have the “prices” posted, but they are falsely projected. Since others that I know of, including myself are not charged that actual price you just specifically mentioned, proving the inconsistencies.
Ice cream was ok. Girl said they only had chocolate and vanilla soft serve when they have like 30
Atmosphere: 3
Food: 3
Service: 3
This place was ok at first now they stingy with the amount of ice cream one scoop for a large now what's up with that
Who thought we would be eating ice cream in winter. Delicious. My favorite is Caramel Pecan ?
Bad attitudes from the workers, they act like you’re bothering them by ordering an ice cream cone. Will not be returning.—Update: Delusional response from the owner speaks volumes LOL no such line cutting, girl crying happened. I actually ate here months back but still remember how awful the customer service was that I’m writing the review now.
Delicious ice cream, generous portions served up by friendly & smiling young people. We drive out of our way to go to Dear Heart’s.
Went here last night as we are local in the neighborhood. Always have a great experience here except for last night. I took my family here which is made up of 5 people. The ice cream was extremely affordable and delicious however the server we had didn't seem happy with having to make our items. I still gave a $6 tip to hopefully change the tone for the rest of the night for the other patrons. Will return as I think this was just an isolated incident or someone just having a bad day.
Awesome ice cream, lots of flavors. Will go back definitely!
Really good ice cream... Not tooo expensive and nice portion for the price...
Restaurantji Recommends
Only 1 person working but she was excellent and line went as quick as she could. Very polite
An ice cream stand with no ice cream. Went tonight and we were the only customers there on a rainy Thursday night. No vanilla soft serve, no regular strawberry, no watermelon. After 4 choices and nothing in.stock, I gave up. Guess I know why nobody else was there.Love the response from them.....now I am sure how mismanaged they are
An ice cream stand with no ice cream! Went there tonight on a quiet rainy Thursday. We were the only people there, first clue. Only soft serve flavor was chocolate. Tried to order three flavors of regular ice cream and was told no to every one. So I simply gave up. Guess we know why we were the only customers there. So many other options in the area, so we will not be back.
Two words. Pure garbage! Now they have "sugar free" ice cream. Now with allergies, one asks if the sugar free ice cream has aspartame. The worker shrugged her shoulders and didn't know. Not good for business. Also, the soft serve was watery flavorless garbage. Apparently it's mixed together and not out of a machine like one finds in Carvel. They mixed the flavor in after I asked if the soft serve had that flavor stuff mixed in. If I knew, I wouldn't have got it. An ice cream stand serving store sold container ice cream. Not worth the trip let alone the money. Go to a supermarket and save money; buy your own half gallon and scoop it yourself.
Staff was very understanding since the person I was with could not speak for themselves. I tried the non-dairy chocolate swirl and it was better than expected.