WORST IHOP EXPERIENCE EVER! No one was at the counter to seat us. We had to wait 10 minutes before anyone even acknowledged us. Then we finally sat down and our waitress only came by our table, once to take our food order, once to drop off the food, and once to give us the bill. The restaurant wasn’t even busy! There was about 10 tables occupied with multiple waitresses working at the time. The icing on the cake was when we got robbed! While we waited for our food, someone from the outside walked in, approached our table, asked my husband for money, and walked out with my husband’s money. This was the worst IHOP experience we have ever had! They should not have the front desk empty. It was clear that this person who robbed us had done this kind of thing before, most likely at this same location because of poor management and staffing. On a side note, the food I ordered didn’t even come out right but I was so devastated after being robbed that it was the least of my concerns. Finally, as we were walking out someone was demanding to see a manager. STAY CLEAR FROM THIS LOCATION UNLESS YOU WANT TO GET ROBBED!
Atmosphere: 1
Food: 1
Service: 1
Vedat Demir
November 12, 2025 I went to this store at 9.45 pm to buy a package These people were lying on an armchair and using it as a bedroom. I hope they watch this disgrace from the cameras, managers.
Atmosphere: 1
Food: 1
Service: 1
Josh Adams
Feels like you enter gods waiting room except there is an insufferable doorbell that constantly rings when people enter and exit (usually because they weren’t greeted)
If you manage to be seated or even get your food by inattentive wait staff you’ll enjoy eating it but every other facet of the dining experience is absolutely intolerable. Servers are very clear about whose table is THEIRS and make sure to look you dead in the face knowing you’re ready for a refill of your coffee (that never comes) or even the check.
Just go to Dennys. This place is awful !!
Service is the absolute worst !
Atmosphere: 1
Food: 3
Service: 1
Jack Fraise
Went there for breakfast before flight from PVD. My order came scrambled instead of over medium. Toast was supposed to be wheat, was white. Coffee was good. Wife ordered whipped cream pancakes. Had to wait to get them. No whip cream!! DID NOT COMPLAIN BECAUSE WE WERE LIMITED ON TIME. HAVE BEEN THERE BEFORE. WOULD HAVE GIVEN 3.75. SO food is good, but orders and service questionable. Average at best.
Atmosphere: 3
Food: 3
Service: 3
City Cutie
It's a nice place to stop on long drives. Coming from Connecticut to Massachusetts for a family get-together in Salem. The food is great and filling, the servers are nice, and the atmosphere is a bit cozy(side from the kiddos having yelling contests, hahahaha)
Atmosphere: 4
Food: 4
Service: 4
N Smith
I sat myself. No body greeted me at the door. I ordered eggs Benedict. The English muffin wasn't toasted, the ham was sliced for sandwiches and cooked on the griddle. It tasted like burnt griddle. The poached eggs were not cooked, the whites were runny. Absolutely a waste of money!
Atmosphere: 1
Food: 1
Service: 1
Maicol Rave
The manager here is horrible. She left at 3 p.m. yesterday, leaving a new hire and a cook alone—no host, no other servers. This poor girl was overwhelmed, handling over ten tables at a time for her entire shift. And on Halloween, one of the busiest days of the year!
Thankfully, she has amazing parents who came to help her, and even some customers pitched in to clean and put dishes away. You can’t make this up. I’m so glad yesterday was her last day—she was only there for a week.
She’s lucky to have such supportive parents who own their own diner and understand how hard that must have been for their daughter. Good luck to this girl—you’ll go far in life. This IHOP desperately needs new management. The fact that the waitress did not walkout during her last shift is a testament to her character and values!!!
Frank D'Amato
Never again
Atmosphere: 1
Food: 1
Service: 1
James Colon
This is one of the worst ihops I’ve ever been to I came in this morning it was basically empty and I still had to wait almost 5 minutes to be seen and brought to a table on top of that my waitress Ericka brought me the wrong order and tried to convince me it was correct. I’m not sure if she didnt understand what I had wanted but she was incredibly rude and the food wasn’t even good.
Atmosphere: 1
Food: 1
Service: 1
Tammy Burcham
Went into this IHOP in Rhode Island, stood there at front and no one was in site, only saw one person sitting at table eating. No one came out to greet or sit me at a table. Wait for about 5 mins and left!!!
I came in during the weekend with my family and I’ve honestly never seen a restaurant so poorly run in my life. Whoever is running this place needs a serious lesson in service I seen my waitress cleaning her tables and others tables along with sitting the door bringing out food and drinks. I have never been anywhere that I’ve seen my server running around with a bus bucket and then seating new people coming in why is there no staff here?! The food took a while, it was decent but unfortunately I don’t think I will be returning to this clearly unorganized and unsupervised restaurant it’s a shame I used to love ihop
Atmosphere: 1
Food: 1
Service: 5
Jennifer Fiske
Great service and delicious food!
Alan Newton
No vegan or vegetarian options
Atmosphere: 3
Food: 2
Service: 5
Kidian Correa
Will not go back at all…
Atmosphere: 1
Food: 1
Service: 1
erick manuel henriquez
One hora waiting for the food and when we got it it was burned bad experience
WORST IHOP EXPERIENCE EVER! No one was at the counter to seat us. We had to wait 10 minutes before anyone even acknowledged us. Then we finally sat down and our waitress only came by our table, once to take our food order, once to drop off the food, and once to give us the bill. The restaurant wasn’t even busy! There was about 10 tables occupied with multiple waitresses working at the time. The icing on the cake was when we got robbed! While we waited for our food, someone from the outside walked in, approached our table, asked my husband for money, and walked out with my husband’s money. This was the worst IHOP experience we have ever had! They should not have the front desk empty. It was clear that this person who robbed us had done this kind of thing before, most likely at this same location because of poor management and staffing. On a side note, the food I ordered didn’t even come out right but I was so devastated after being robbed that it was the least of my concerns. Finally, as we were walking out someone was demanding to see a manager. STAY CLEAR FROM THIS LOCATION UNLESS YOU WANT TO GET ROBBED!
Atmosphere: 1
Food: 1
Service: 1
November 12, 2025
I went to this store at 9.45 pm to buy a package
These people were lying on an armchair and using it as a bedroom. I hope they watch this disgrace from the cameras, managers.
Atmosphere: 1
Food: 1
Service: 1
Feels like you enter gods waiting room except there is an insufferable doorbell that constantly rings when people enter and exit (usually because they weren’t greeted)
If you manage to be seated or even get your food by inattentive wait staff you’ll enjoy eating it but every other facet of the dining experience is absolutely intolerable. Servers are very clear about whose table is THEIRS and make sure to look you dead in the face knowing you’re ready for a refill of your coffee (that never comes) or even the check.
Just go to Dennys. This place is awful !!
Service is the absolute worst !
Atmosphere: 1
Food: 3
Service: 1
Went there for breakfast before flight from PVD. My order came scrambled instead of over medium. Toast was supposed to be wheat, was white. Coffee was good. Wife ordered whipped cream pancakes. Had to wait to get them. No whip cream!! DID NOT COMPLAIN BECAUSE WE WERE LIMITED ON TIME. HAVE BEEN THERE BEFORE. WOULD HAVE GIVEN 3.75. SO food is good, but orders and service questionable. Average at best.
Atmosphere: 3
Food: 3
Service: 3
It's a nice place to stop on long drives. Coming from Connecticut to Massachusetts for a family get-together in Salem. The food is great and filling, the servers are nice, and the atmosphere is a bit cozy(side from the kiddos having yelling contests, hahahaha)
Atmosphere: 4
Food: 4
Service: 4
I sat myself. No body greeted me at the door. I ordered eggs Benedict. The English muffin wasn't toasted, the ham was sliced for sandwiches and cooked on the griddle. It tasted like burnt griddle. The poached eggs were not cooked, the whites were runny. Absolutely a waste of money!
Atmosphere: 1
Food: 1
Service: 1
The manager here is horrible. She left at 3 p.m. yesterday, leaving a new hire and a cook alone—no host, no other servers. This poor girl was overwhelmed, handling over ten tables at a time for her entire shift. And on Halloween, one of the busiest days of the year!
Thankfully, she has amazing parents who came to help her, and even some customers pitched in to clean and put dishes away. You can’t make this up. I’m so glad yesterday was her last day—she was only there for a week.
She’s lucky to have such supportive parents who own their own diner and understand how hard that must have been for their daughter. Good luck to this girl—you’ll go far in life. This IHOP desperately needs new management. The fact that the waitress did not walkout during her last shift is a testament to her character and values!!!
Never again
Atmosphere: 1
Food: 1
Service: 1
This is one of the worst ihops I’ve ever been to I came in this morning it was basically empty and I still had to wait almost 5 minutes to be seen and brought to a table on top of that my waitress Ericka brought me the wrong order and tried to convince me it was correct. I’m not sure if she didnt understand what I had wanted but she was incredibly rude and the food wasn’t even good.
Atmosphere: 1
Food: 1
Service: 1
Went into this IHOP in Rhode Island, stood there at front and no one was in site, only saw one person sitting at table eating. No one came out to greet or sit me at a table. Wait for about 5 mins and left!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came in during the weekend with my family and I’ve honestly never seen a restaurant so poorly run in my life. Whoever is running this place needs a serious lesson in service I seen my waitress cleaning her tables and others tables along with sitting the door bringing out food and drinks. I have never been anywhere that I’ve seen my server running around with a bus bucket and then seating new people coming in why is there no staff here?! The food took a while, it was decent but unfortunately I don’t think I will be returning to this clearly unorganized and unsupervised restaurant it’s a shame I used to love ihop
Atmosphere: 1
Food: 1
Service: 5
Great service and delicious food!
No vegan or vegetarian options
Atmosphere: 3
Food: 2
Service: 5
Will not go back at all…
Atmosphere: 1
Food: 1
Service: 1
One hora waiting for the food and when we got it it was burned bad experience
Atmosphere: 1
Food: 1
Service: 1
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