We like Panera but this location on Bald Hill Rd has a young woman with glasses and brown hair in the morning at the register who puts her fingers inside/on top of the paper cup when she gives it to you. She handles cash so it’s gross and I’m sure the RI Board of Health wouldn’t approve.
Also, the carpets are disgustingly dirty. Parts are black with dirt. With the prices they charge, one would assume they could clean them or if they’re too old, replace them!
jlopez9382
The food is consistent here and it’s good The service was excellent that night according to my husband who typically complains about something but actually wrote a review because they were so nice
Atmosphere: 5
Food: 5
Service: 5
Steven Jr.
Went in last night grabbed some soup and everyone was great. Great vibes especially for it being the end of the night. Thank you to you all for being kind. Sorry for coming last minute I do t like to be that guy lol Again thank you for the kindness. We need more people them in the world
Atmosphere: 5
Food: 5
Service: 5
Brian B Gomes
Coffee was good as expected.
Atmosphere: 4
Food: 4
Service: 4
Amanda Jensen
Worst panera experience. Store was out of staples products.
Atmosphere: 3
Food: 2
Service: 3
Dibyendu Datta
Sunday evening at 6:30. Place is out of most of the bread and salad greens. Dirty table. Torn off seats. No cups for water. This is not the Panera I usually know
Atmosphere: 1
Food: 1
Service: 1
Reyan Datta
Used to be a great spot my family and I would eat at, but the prices are insanely high and the general atmosphere is really poor. Seats are dirty, food portions are pretty small, and the menu variety is surprisingly lacking compared to what it used to be. Also, for some reason they were out of a ton of important ingredients, like everything a Caesar salad needs and different types of bread. Hopefully these things are looked at soon so this place can go back to being a lively and enjoyable spot to have lunch and dinner.
Atmosphere: 2
Food: 3
Service: 4
Paul Almeida
place is filthy staff is rude. go to the location on the other end of the road.
Atmosphere: 1
Food: 1
Service: 1
Patricia Pasquale
The restaurant is always very clean. The staff always seem very stressed out. The food is good and the Macaroons are excellent.
Atmosphere: 3
Food: 4
Service: 3
will
This Panera is one of the best. Fast, accurate, and with consistently fresh food. The staff is always courteous and accommodating, and orders are clearly put together with care. Even as Panera’s overall food quality has changed, this location continues to deliver a well-prepared and reliable experience. Kudos to the mgmt and staff.
I usually do not find myself at Panera but I wanted to try a new sandwich.
I ordered the new Asiago bagel stack sandwich.
It looked like the picture and tasted great. I would recommend it!
A reasonable priced sandwich!
I ordered on the app. It was ready for pickup within minutes..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Asiago Bagel
Logan B
Ordered food through online app for delivery, didn't receive half my order..... And no sides which is wild because everything comes with a side.
Atmosphere: 3
Food: 3
Service: 1
rene rainey
I just ordered today and got 2 you pick 2s with baquettes. We got our soup and sandwhiched but they didnt give us our baquettes didnt notice till i was already close to work. I was looking forward to the bread.
We like Panera but this location on Bald Hill Rd has a young woman with glasses and brown hair in the morning at the register who puts her fingers inside/on top of the paper cup when she gives it to you. She handles cash so it’s gross and I’m sure the RI Board of Health wouldn’t approve.
Also, the carpets are disgustingly dirty. Parts are black with dirt. With the prices they charge, one would assume they could clean them or if they’re too old, replace them!
The food is consistent here and it’s good The service was excellent that night according to my husband who typically complains about something but actually wrote a review because they were so nice
Atmosphere: 5
Food: 5
Service: 5
Went in last night grabbed some soup and everyone was great. Great vibes especially for it being the end of the night. Thank you to you all for being kind. Sorry for coming last minute I do t like to be that guy lol Again thank you for the kindness. We need more people them in the world
Atmosphere: 5
Food: 5
Service: 5
Coffee was good as expected.
Atmosphere: 4
Food: 4
Service: 4
Worst panera experience. Store was out of staples products.
Atmosphere: 3
Food: 2
Service: 3
Sunday evening at 6:30. Place is out of most of the bread and salad greens. Dirty table. Torn off seats. No cups for water. This is not the Panera I usually know
Atmosphere: 1
Food: 1
Service: 1
Used to be a great spot my family and I would eat at, but the prices are insanely high and the general atmosphere is really poor. Seats are dirty, food portions are pretty small, and the menu variety is surprisingly lacking compared to what it used to be. Also, for some reason they were out of a ton of important ingredients, like everything a Caesar salad needs and different types of bread. Hopefully these things are looked at soon so this place can go back to being a lively and enjoyable spot to have lunch and dinner.
Atmosphere: 2
Food: 3
Service: 4
place is filthy staff is rude. go to the location on the other end of the road.
Atmosphere: 1
Food: 1
Service: 1
The restaurant is always very clean. The staff always seem very stressed out. The food is good and the Macaroons are excellent.
Atmosphere: 3
Food: 4
Service: 3
This Panera is one of the best. Fast, accurate, and with consistently fresh food. The staff is always courteous and accommodating, and orders are clearly put together with care. Even as Panera’s overall food quality has changed, this location continues to deliver a well-prepared and reliable experience. Kudos to the mgmt and staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I usually do not find myself at Panera but I wanted to try a new sandwich.
I ordered the new Asiago bagel stack sandwich.
It looked like the picture and tasted great. I would recommend it!
A reasonable priced sandwich!
I ordered on the app. It was ready for pickup within minutes..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Asiago Bagel
Ordered food through online app for delivery, didn't receive half my order..... And no sides which is wild because everything comes with a side.
Atmosphere: 3
Food: 3
Service: 1
I just ordered today and got 2 you pick 2s with baquettes. We got our soup and sandwhiched but they didnt give us our baquettes didnt notice till i was already close to work. I was looking forward to the bread.
Atmosphere: 3
Food: 3
Service: 3
Staff was fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich Family
It was saying ready for PU but it wasn’t.
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