hong kong restaurant
77 Washington St, West Warwick
(401) 821-3553
Recent Reviews
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I have been going there for yrs. Loved the hot and sour soup and dumplings plus other meals. Unfortunately under new owners they have changed the soup and the dumplings plus other meals. They have not been consistent. I will have to find another place. Sad and Unfortunately.
They should not have messed with a good thing.
Atmosphere: 3
Food: 2
Service: 4
Gross, bland, and were horrible as leftovers the next day. Grandma made the wrong choice ordering from here.
Atmosphere: 3
Food: 1
Service: 5
Ordered through Uber and they wont give you your order unless you show it to them on your phone. My phone was at home so I went back to go get it. When they released my order I checked it and they intentionally ignored a special request for an order because there isn't a button to sub fried chicken for grilled or steamed chicken (General Tso combo). They didnt even give me a heads up on it, so i would have found at at home if i didnt check my order at the store. So I had to wait for them remake it for a chicken and broccoli with general tso sauce instead. We were offered water though. For close to $70, the food isn't even that great and entrees are not served with white rice. I wont come back.
Atmosphere: 1
Food: 2
Service: 2
I ordered sweet and sour chicken combination, I was disappointed with the sweet and sour sauce it tasted burnt, the battered chicken and fried rice and egg roll were delicious, I don't know what happened the food used to be good
Atmosphere: 4
Food: 2
Service: 4
The general tsos isn’t the same anymore after they switched ownership. The wonton soup is salty now too
We were so disappointed in tonight's dinner and Mai Tai. Will not be going back
Atmosphere: 3
Food: 1
Service: 5
This is the worst Chinese food I have ever eaten in my life now. I got very sick from a food borne illness today now.
Atmosphere: 5
Food: 1
Service: 5
This is the last time I will ever order from them ever again now and I'm very disappointed about the food I ordered considering I wanted shrimp combination plate to go and she gave 2 number 12's and they tried to charge me more for this orders and they were tasteless and I was very disappointed about this as well now. I feel like the waitress doesn't understand English and she can't hear very well because she should have asked me to repeat my to go order too, and I don't think 2 meals are worth $30.00 now.
Atmosphere: 5
Food: 1
Service: 5
The food was not good at all . Worse chow mein I have tasted and poorly presented. The chicken teriyaki had hardly any teriyaki. The fries were cold . It came with the batter shrimp that had no shrimp that you had to find to eat . Way too much batter. Now I remember why I stopped ordering from there.
Atmosphere: 1
Food: 1
Service: 3
It was usually great and I hate to say the food is a lot better now in some cases the new sweet and sour sauce doesn’t have the pickles anymore and if you show up to early and ask for hot tea I guess they don’t know what time there restaurant opens ?? Food is great though to bad the original people are gone besides one
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the very last time I’m ordering from here. It’s just a shame, they used to be so good. They changed their food and not for the better. The Chicken Pad Thai was so tasteless and disgusting with over cooked chicken, the Crab Rangoon tasted sour and the General Tso’s chicken was so overcooked and rubbery that I was spitting pieces out as I was trying to chew it. Time to find a new Chinese restaurant because this place does not care about fresh quality food.
Atmosphere: 1
Food: 1
Service: 1
Calling you at 9:25 on Saturday night and you guys got your phone off the hook? Now you know the difference between standards in Chinese culture vs American culture! You guys lack professionalism! You just lost a very good customer. Bye
Atmosphere: 1
Food: 1
Service: 1
Used to love this place but since the new ownership it hasn’t been nearly as great. Today was the final straw with poor customer service and low quality food. One bite of the rice was enough for me to know not to go back.
Food: 1
Service: 1
What a shame! I have been a customer here for many years and I don't know what happened but it is awful now! The food was undercooked the waitress was rude and now I know why there are never any cars there. High prices low quality rude people. I miss how it used to be.
Atmosphere: 1
Food: 1
Service: 1
Not enough sauce on my food and they charge me for extra sauce.
Atmosphere: 3
Food: 1
Service: 1
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