I had ordered delivery from this restaurant. When I received my sandwich, it was cold and missing bacon. I understand that the temperature is out of their control since they use a delivery service, but I had paid extra for bacon and it was not on it. Once I was sure there wasn’t any, I contacted support. It took 3 weeks for the General Manager, David, to get back to me, and he accused me of lying. He said he watched the cameras back and saw my sandwich being made with bacon on it. I wouldn’t go out of my way to make a report for like the $2 up charge for bacon if it was there, that’s ridiculous. I’d also like to mention any time I’ve stopped in for the past 2 years the workers are very rude. If you schedule for a sandwich to be made they either make it right away so it’s sitting there for the remainder of the time, leaving it cold, or they’re late with making it. I wouldn’t order from this Subway, especially if it’s delivery, because if you have any issues they won’t be resolved.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Cinq-Mars
Me and my boyfriend both got sick off their chicken sandwich.. poor customer service also. The girl always has an attitude.
Atmosphere: 1
Food: 1
Service: 1
Misty Sharbuno
The short girl with long hair is a beast at her job ! She was very friendly. I definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Norman Fleury
I placed my order online for 4 subs. Waited until the app said my order was ready, before I even headed down there. I arrived, went in and there was no food, and was advised that there was no order, with an attitude. This little girl had such poor customer service, not wearing hat/visor, wearing boots short running short. Spoke with the manager also. This is no way to run a business. If the customer has the proof then they should assist them. I manage a restaurant and this is definitely poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Anthony Forsberg
I usually try to give places a fair shake but.. two separate issues months apart the only times I've ordered there?
Mobile orders are a coin flip at this location, if you aren't eyeballing the whole process you essentially just get whatever or you might show up assuming the order is ready as the app suggests only to find out that they aren't made at all because they are out of the choice of bread. (Hella inconvenient if you were on the way to work like I was.)
Atmosphere: 4
Food: 2
Service: 1
Awilda Figueroa
I ordered online and had my son go pick it up. They tell him there's no order let wait and see. My son sits there 20 minutes, and no one tells him there's a problem with their system. I go in to see what's going on to show my online receipt for them to tell me by midnight its going to be returned. So I said you have him wait 20 minutes instead of telling him so I can reorder. The girl quickly had a terrible attitude and told me I should've just gone in to order why I told her what's the online ordering for are you serious. Terrible customer service, if she would've known how to speak to me, it was different. How are you going to argue with a customer? Tell me , " Don't come here terrible service, no manners at all. Very rude and argumentative.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Footlong Cookie
andy
Kiera was an awful person. Hope to see that resolved. Disgusting.
Atmosphere: 1
Food: 3
Service: 1
Aixel Zuniga
Horrible service from Keira. Called me a racial slur.
Chelsea Rhue
My cousin ordered a soda from there and I opened the top to it and there was a large chunk of mold floating in the soda, employees definitely aren't cleaning the drink machines
Whoever the two people (one man one woman) are working 6/25 at 6:30 PM thank you!!! I messed up my own order, to which they quickly and happily helped me. I was then presented my order in a grand fashion once it was completed. Made me laugh instead of making me feel bad for inconveniencing them! Was also very sweet to my pup in the car as he BROUGHT IT OUT FOR ME! I didn’t even select curbside pick up, thank you!!! It’s employees like these that make me want to come back to places! thank you thank you thank you!!
Atmosphere: 5
Food: 5
Service: 5
Jarrod Nordin
Went to this sandwich explained to the person making my food I couldn't have something they put on the sandwich and they thought picking it off was a good idea...AS THE MENU BOARD STATES PLEASE LET US KNOW IF U HAVE ALLERGIES....then the employee decided to give an attitude because they don't listen and messed up...terrible employees and awful management...they offered a free sandwich I asked for an apology sadly the management is aware of their liability and responsibility when they say they are aware of food allergies...thousands of people looking for jobs and a huge now hiring sign at this location. Seems like they hire superstars and excellent customer service team members....I wouldn't take your free sandwich BECAUSE your employees are awful...I'll be contacting the proper legal actions
Atmosphere: 1
Food: 1
Service: 1
K Lee
Meatball Sandwich with Provolone cheese very good! Just put Cheese over Meatballs & Don't Toast, Cheese will Melt from Heat of Meatballs in Bread.
Atmosphere: 4
Food: 3
Service: 3
Robert P
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Energy Zero Ultra, Chocolate Chip
James S.
It's a subway, standard fast food sandwiches. Its clean and I usually don't have issues here. They keep up to date
I had ordered delivery from this restaurant. When I received my sandwich, it was cold and missing bacon. I understand that the temperature is out of their control since they use a delivery service, but I had paid extra for bacon and it was not on it. Once I was sure there wasn’t any, I contacted support. It took 3 weeks for the General Manager, David, to get back to me, and he accused me of lying. He said he watched the cameras back and saw my sandwich being made with bacon on it. I wouldn’t go out of my way to make a report for like the $2 up charge for bacon if it was there, that’s ridiculous. I’d also like to mention any time I’ve stopped in for the past 2 years the workers are very rude. If you schedule for a sandwich to be made they either make it right away so it’s sitting there for the remainder of the time, leaving it cold, or they’re late with making it. I wouldn’t order from this Subway, especially if it’s delivery, because if you have any issues they won’t be resolved.
Atmosphere: 1
Food: 1
Service: 1
Me and my boyfriend both got sick off their chicken sandwich.. poor customer service also. The girl always has an attitude.
Atmosphere: 1
Food: 1
Service: 1
The short girl with long hair is a beast at her job ! She was very friendly. I definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
I placed my order online for 4 subs. Waited until the app said my order was ready, before I even headed down there. I arrived, went in and there was no food, and was advised that there was no order, with an attitude. This little girl had such poor customer service, not wearing hat/visor, wearing boots short running short. Spoke with the manager also. This is no way to run a business. If the customer has the proof then they should assist them. I manage a restaurant and this is definitely poor customer service.
Atmosphere: 1
Food: 1
Service: 1
I usually try to give places a fair shake but.. two separate issues months apart the only times I've ordered there?
Mobile orders are a coin flip at this location, if you aren't eyeballing the whole process you essentially just get whatever or you might show up assuming the order is ready as the app suggests only to find out that they aren't made at all because they are out of the choice of bread. (Hella inconvenient if you were on the way to work like I was.)
Atmosphere: 4
Food: 2
Service: 1
I ordered online and had my son go pick it up. They tell him there's no order let wait and see. My son sits there 20 minutes, and no one tells him there's a problem with their system. I go in to see what's going on to show my online receipt for them to tell me by midnight its going to be returned. So I said you have him wait 20 minutes instead of telling him so I can reorder. The girl quickly had a terrible attitude and told me I should've just gone in to order why I told her what's the online ordering for are you serious. Terrible customer service, if she would've known how to speak to me, it was different. How are you going to argue with a customer? Tell me , " Don't come here terrible service, no manners at all. Very rude and argumentative.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Footlong Cookie
Kiera was an awful person. Hope to see that resolved. Disgusting.
Atmosphere: 1
Food: 3
Service: 1
Horrible service from Keira. Called me a racial slur.
My cousin ordered a soda from there and I opened the top to it and there was a large chunk of mold floating in the soda, employees definitely aren't cleaning the drink machines
Food: 1
I love this place so nice people and so good food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whoever the two people (one man one woman) are working 6/25 at 6:30 PM thank you!!! I messed up my own order, to which they quickly and happily helped me. I was then presented my order in a grand fashion once it was completed. Made me laugh instead of making me feel bad for inconveniencing them!
Was also very sweet to my pup in the car as he BROUGHT IT OUT FOR ME! I didn’t even select curbside pick up, thank you!!!
It’s employees like these that make me want to come back to places! thank you thank you thank you!!
Atmosphere: 5
Food: 5
Service: 5
Went to this sandwich explained to the person making my food I couldn't have something they put on the sandwich and they thought picking it off was a good idea...AS THE MENU BOARD STATES PLEASE LET US KNOW IF U HAVE ALLERGIES....then the employee decided to give an attitude because they don't listen and messed up...terrible employees and awful management...they offered a free sandwich I asked for an apology sadly the management is aware of their liability and responsibility when they say they are aware of food allergies...thousands of people looking for jobs and a huge now hiring sign at this location. Seems like they hire superstars and excellent customer service team members....I wouldn't take your free sandwich BECAUSE your employees are awful...I'll be contacting the proper legal actions
Atmosphere: 1
Food: 1
Service: 1
Meatball Sandwich with Provolone cheese very good! Just put Cheese over Meatballs & Don't Toast, Cheese will Melt from Heat of Meatballs in Bread.
Atmosphere: 4
Food: 3
Service: 3
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Energy Zero Ultra, Chocolate Chip
It's a subway, standard fast food sandwiches. Its clean and I usually don't have issues here. They keep up to date
Atmosphere: 3
Food: 4
Service: 4
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