Dunkin'

164 Granite St, Westerly
(401) 315-5150

Recent Reviews

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Jennifer Griffin

25 minutes to get an espresso and large iced coffee

thomas jackson (Tom Jr Jackson)

What are you getting a donut or a breakfast sandwich or even a coffee, Westerly Duncan has it.

There are two locations in town so you are able to go to one at the other ones busy. Staff is friendly food is good and it's good to get a coffee once in a great while . The atmosphere is fantastic and has that small-town feel because local people go.

Atmosphere: 5

Food: 5

Service: 5

Cheryle Gilbert-deroche

My cousin and I went through the drive-thru. We ordered the $5 breakfast burrito and it was absolutely delicious. Piping hot fresh and the coffee was awesome. Very nice staff up in Westerly.

Food: 5

Service: 5

Wesley Burns

Three times now I have ordered from the granite street location using the mobile app. All three times different coworkers have gone to retrieve my order as well as other crew members orders from this store. Each time I’ve gotten my order the cup is only three quarters filled, I get shorted quantities of items I ordered or the order is messed up In one way or another. For example today I ordered 2 pc bagel bites, a black pepper bacon egg and cheese on a croissant, 6pc hash brown, and a large matcha. Upon receiving my order a quarter of the cup was empty, the 6 pc hash brown was now apparently a 4pc, the bagel bites were no where to be found (they never put them in the bag), and my sandwich essentially had no top to it and there was remnants of it in the bottom of the bag. Super unprofessional and quite frankly ridiculous you pay out the rear for coffee these days anyway and then you get your order and on multiple occasions it’s incorrect, incomplete, and just overall frustrating. My order today cost me $17.45 and half of it wasn’t even present and the fact that this isn’t even the first or second time this or something very similar to this has happened is absolutely ridiculous. I get it the staff aren’t paid much, usually don’t want to be working at Dunkin Donuts, and most often then not are not happy as a former employee (at 17 y/o) I know what it’s like to sit there and be berated all day and have angry people upset with you for stuff that most of the time you personally didn’t even do. I’m a reasonable person but the consistent and seemingly intentional mishaps are getting out of hand.

Food: 1

Service: 1

E L

This is by far the slowest Dunkin in the history of Dunkins
Go across the street or to Starbucks and save yourself

Atmosphere: 1

Food: 1

Service: 1

holly Bruso

Great service!

Atmosphere: 5

Food: 5

Service: 5

T Arruda

Went this morning and ordered the new Frozen Cookie dough coffee, paid, and was given a drink that said pistachio with cream, told them it wasn’t mine and i got the cookie dough one. So they took it back and said it was the right coffee but the label was incorrect. They came back a minute later and it had the whip cream and granola pieces? The cookie dough frozen coffee comes with chocolate chips.. Not sure how one doesn’t know that but when I tried the coffee it was still PISTACHIO!!!! This dunkin clearly had no idea what they’re doing. Still wondering if that was granola on the whip cream or something else on that coffee..

Atmosphere: 2

Food: 1

Service: 1

James Wolfe

The DD Team in Westerly are fantastic, especially watching them multi-task behind the scenes! Well done!

Atmosphere: 5

Food: 5

Service: 5

Abdenbi Ziraoui

Great Stuff and super friendly 😊

Atmosphere: 5

Food: 5

Service: 5

Katie Alexis

I had stopped going to this location for a few years because they were constantly getting my orders wrong, BUT since the other Dunkin on Granite Street has closed, I started going to this one again & have had much better experiences. They've also just newly renovated/updated this location & they did a really nice job.

Atmosphere: 3

Food: 3

Service: 3

Lilly Chandronnet

I absolutely love this place! I go here on every break I have. Definitely my favorite Dunkin in the area. Everyone’s so kind, and matches your vibe it’s great! Love the new refresher and the mango pineapple.

Atmosphere: 5

Food: 5

Service: 5

Thomas Gram

Absolutely the slowest service in the world. Avoid

Jason French

Staff and service is always amazing and friendly and orders are always one hundred percent perfect

Kk GB

Horrible. Messed up everything. My my friend ordered bacon 2 coffees two of the brisket hash brown cups and breakfast wraps. They absolutely burned the bacon messed up both coffees and didn’t give us the correct cups. The coffee I was drinking had a booger in it and the other coffee wasn’t made right at all. My hash brown cups tasted like someone took salt packets and dumped salt all over them. Horrible. Don’t ever order from here because clearly they don’t care.

Dominic Pace

The coffee tasted like fish and the bagel wasn't toasted hardly any cream cheese

Atmosphere: 1

Food: 1

Service: 1

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