The staff was nice. The manager is not. She made no attempt to reach out to her supervisor to deal with the problem. I drive half an hour to go to that particular store to get my drink after calling to be sure they have the ingredients. Today they are charging me double for an add on that is included here and elsewhere half the time. I don't mind paying for an add on but double? The product expires in a couple of days and they'd rather throw it away than keep a customer. There's 3 other Starbucks the same distance so big X through this one. After all that, they gave me the wrong lid that can't be used with the Boba straw. Guess it'll be a half hour before I can cut a hole in the top when I get home. Finally, my add on was even less than usual!? Yep.
Atmosphere: 2
Food: 1
Service: 1
Mr. J
Great service, friendly employees
Atmosphere: 5
Food: 5
Service: 5
Sarah Previty
Carrie was amazing and kind to us while we were studying in Starbucks and the atmosphere was amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Robert Cannon
Long time Starbucks customer visiting here frequently. Staff works hard and does engage nicely. One suggestion for improvement is to move the coffee fixing items like sugar & cream off of the trash cans.
Atmosphere: 4
Food: 5
Service: 5
christian ouellette
Starbucks, Westerly has excellent product(of course). It is however, the management, and service that I appreciate the most.
Atmosphere: 5
Food: 5
Service: 5
Lilly Medeiros
Amazing baristas
Atmosphere: 5
Food: 5
Service: 5
Thomas Brielmann
So overrated. So overpriced. So successful! Just not for me. And the food...
Mark Comito
Starbucks. It’s a Starbucks. It’s like all Starbucks. A little tricky to get in the drive through lane but it’s so close and convenient. 😊😊😊 the staff is awesome.
I've been here probably 10 times, just passing by on my way to and from things, and I think they've gotten my order correct twice in total (and the drink I select is even a premade option?? Lmao)
Atmosphere: 4
Food: 2
Service: 2
BryanOakley
Slowest Starbucks crew ever.
Atmosphere: 5
Food: 1
Service: 1
ewa sadka
Always 👍
Atmosphere: 5
Food: 5
Service: 5
Al Cas
Arguably the worst Starbucks experience I’ve had. There were very long delays in both the drive thru and inside, and the coffee was poorly made. It’s surprising that a Starbucks in westerly is so bad. The staff was nice though.
Atmosphere: 1
Food: 1
Service: 2
Stacey Cutillo
Inconsistent. Same coffee - tastes different every time.
Decent coffee
Atmosphere: 4
Service: 4
It’s bad just don’t waste your time And money
Atmosphere: 3
Food: 1
Service: 1
The staff was nice. The manager is not. She made no attempt to reach out to her supervisor to deal with the problem. I drive half an hour to go to that particular store to get my drink after calling to be sure they have the ingredients. Today they are charging me double for an add on that is included here and elsewhere half the time. I don't mind paying for an add on but double? The product expires in a couple of days and they'd rather throw it away than keep a customer. There's 3 other Starbucks the same distance so big X through this one. After all that, they gave me the wrong lid that can't be used with the Boba straw. Guess it'll be a half hour before I can cut a hole in the top when I get home. Finally, my add on was even less than usual!? Yep.
Atmosphere: 2
Food: 1
Service: 1
Great service, friendly employees
Atmosphere: 5
Food: 5
Service: 5
Carrie was amazing and kind to us while we were studying in Starbucks and the atmosphere was amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Long time Starbucks customer visiting here frequently. Staff works hard and does engage nicely. One suggestion for improvement is to move the coffee fixing items like sugar & cream off of the trash cans.
Atmosphere: 4
Food: 5
Service: 5
Starbucks, Westerly has excellent product(of course). It is however, the management, and service that I appreciate the most.
Atmosphere: 5
Food: 5
Service: 5
Amazing baristas
Atmosphere: 5
Food: 5
Service: 5
So overrated. So overpriced. So successful! Just not for me. And the food...
Starbucks. It’s a Starbucks. It’s like all Starbucks. A little tricky to get in the drive through lane but it’s so close and convenient. 😊😊😊 the staff is awesome.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I've been here probably 10 times, just passing by on my way to and from things, and I think they've gotten my order correct twice in total (and the drink I select is even a premade option?? Lmao)
Atmosphere: 4
Food: 2
Service: 2
Slowest Starbucks crew ever.
Atmosphere: 5
Food: 1
Service: 1
Always 👍
Atmosphere: 5
Food: 5
Service: 5
Arguably the worst Starbucks experience I’ve had. There were very long delays in both the drive thru and inside, and the coffee was poorly made. It’s surprising that a Starbucks in westerly is so bad. The staff was nice though.
Atmosphere: 1
Food: 1
Service: 2
Inconsistent. Same coffee - tastes different every time.
Atmosphere: 4
Food: 4
Service: 4
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