CUSTOMER SERVICE NIGHTMARE: My mom WAS a regular here at this restaurant but not anymore. She ordered the scallion pancakes and they were so greasy and hard but we didn’t call that specific night because we were so exhausted from travel and so a few days later as a regular she let them know about the last order and the manager was absolutely beyond rude and nasty towards my elderly mother. They didn’t want to replace or accommodate in any way. Not to mention there was a hair in my food because they don’t wear hair nets or gloves EVER. THEY LOST A REGULAR CUSTOMER!
christopher cruz
Literally saw the cook pick his nose to the deepest level possible and continue cooking like it was nothing today. Makes me wonder how food is handled in closed doors.
bfggg Gbhhy
My last time ordering here everrrr, I called in to explain I got the wrong food and they were arguing with me instead of helping then the dude over the phone tells me one of the coworkers would help me but she’s “breast pumping” in the bathroom like I did not need to know all of that omg please save your time and money do not come here.
Atmosphere: 1
Food: 1
Service: 1
henry hernandez
Moved to woonsocket from massachusetts recently and this is the best chinese food in the city! Food is always fresh, made on time, and never had any problems.
Atmosphere: 5
Food: 5
Service: 5
Mary Apples
If I could give this place a zero stars I would. I just placed an order walked in to get it and saw the cooks picking up trash and then with there hands no gloves picking up the meat and putting it on the plates then because he made a mistake he took the meat back out with his hands and shook the rice that landed on his fingers over the plate and grabbed the rest of the meat with his plain hands .place is disgusting and just to think I unto order all the time from there.I had stopped because I swore the food tasted old so since it's been so long I thought I'd give them a chance and I see this gross....If you don't want a stomach bug don't go to this place.just got a call because I didn't pick up my food I told the owner that I went to pick it up and what I saw her cooks doing and all she said was ok I'm sorry and hung up.so it's obvious she knows there selling people dirty contaminated trash food .what a shame I usto love this place and thought it was clean ooh and by the way the one that was touching the food is there driver with the cook so imagine the filth on that food .
Gloria Morin
An update from my review 3 years ago. If you haven’t tried Asia Pacific you are missing out. Their portions are unbelievable. I always order the steamed Tofu and vegetables. I get at least 3 meals. There is so much tofu love it. And the staff is super. There were rumors the owners were looking into buying a larger restaurant for seating capacity. I wish they would but for now it is going to have to be pick up.
Tried Pacific Asian on a whim always skeptical of Asian food, we always go to Lincoln, but 2 thumbs up. Excellent couldn’t be fresher very impressed and prices were reasonable. Will definitely be back. Love how you can order online and food is ready when you get there. Not sure how far out of Woonsocket they deliver but nice option.
KarlMax Schoellkopf
Delicious. Highly recommend.
texer767
A great place to go if you want decent cheap (in quality) expensive food, that is of course if you dont mind the occasional hair or roach in your food. Or especially if you want the delivery drivers to solicit you for your number. Wherever you are located there are better options.
Keith Lagrave
I ordered 2 A1's 1 with Pork fried rice and 1 with Shrimp fried rice. The order took over an hour just to find out by the delivery driver that my order was redone because it was given away. I have been ordering from this place for over 10 years and the way I was treated on the phone when I called to complain about my order was just appalling. You lost a real good customer.
NorthEast OutDoors
Waited a hour for my food, and they forgot the sauce that goes on the chicken it self, then called and was told they will send it out right away and waited 30 minutes till I called again because still no red sauce to be told I’m sorry we are just busy and we will send out your sauce soon.now the food and is cold and everyone else already ate, no refund of anything.
they have the BEST BEEF ALWAYS TENDER .... ITS A MUST HAVE
Matthew Greenbaum
This is my go-to anytime I'm getting Chinese food. The staff is always very nice and the food is excellent. My favorite is the Sichuan raviolis that come with an outstanding peanut sauce. Never had anything bad here though. Definitely recommend.
Alishia Lynne
Who ever is working there right now on Christmas Eve at 6pm that's answering the phone is IGNORANT and clearly shouldn't be working with the public. I was put on hold repeatedly while he took other orders. I told him I had already been on hold an he said we'll its very busy. Proceed to put the phone down an goes shes already been on hold blah blah blah. Don't work with the public if your going to act like that. I have SEVERAL choice words I'll reframe from saying. But you know exactly who you are.
Heidy Liz Montanez
They will take over an hour to deliver the food. Quality is great but prices are too high. The young man who answers the phone is not very bright, gets the order wrong & lacks customer service skills. Overall (after giving it a few tries) I am not impressed & won’t be ordering again.
CUSTOMER SERVICE NIGHTMARE: My mom WAS a regular here at this restaurant but not anymore. She ordered the scallion pancakes and they were so greasy and hard but we didn’t call that specific night because we were so exhausted from travel and so a few days later as a regular she let them know about the last order and the manager was absolutely beyond rude and nasty towards my elderly mother. They didn’t want to replace or accommodate in any way. Not to mention there was a hair in my food because they don’t wear hair nets or gloves EVER. THEY LOST A REGULAR CUSTOMER!
Literally saw the cook pick his nose to the deepest level possible and continue cooking like it was nothing today. Makes me wonder how food is handled in closed doors.
My last time ordering here everrrr, I called in to explain I got the wrong food and they were arguing with me instead of helping then the dude over the phone tells me one of the coworkers would help me but she’s “breast pumping” in the bathroom like I did not need to know all of that omg please save your time and money do not come here.
Atmosphere: 1
Food: 1
Service: 1
Moved to woonsocket from massachusetts recently and this is the best chinese food in the city! Food is always fresh, made on time, and never had any problems.
Atmosphere: 5
Food: 5
Service: 5
If I could give this place a zero stars I would. I just placed an order walked in to get it and saw the cooks picking up trash and then with there hands no gloves picking up the meat and putting it on the plates then because he made a mistake he took the meat back out with his hands and shook the rice that landed on his fingers over the plate and grabbed the rest of the meat with his plain hands .place is disgusting and just to think I unto order all the time from there.I had stopped because I swore the food tasted old so since it's been so long I thought I'd give them a chance and I see this gross....If you don't want a stomach bug don't go to this place.just got a call because I didn't pick up my food I told the owner that I went to pick it up and what I saw her cooks doing and all she said was ok I'm sorry and hung up.so it's obvious she knows there selling people dirty contaminated trash food .what a shame I usto love this place and thought it was clean ooh and by the way the one that was touching the food is there driver with the cook so imagine the filth on that food .
An update from my review 3 years ago. If you haven’t tried Asia Pacific you are missing out. Their portions are unbelievable. I always order the steamed Tofu and vegetables. I get at least 3 meals. There is so much tofu love it. And the staff is super. There were rumors the owners were looking into buying a larger restaurant for seating capacity. I wish they would but for now it is going to have to be pick up.
Tried Pacific Asian on a whim always skeptical of Asian food, we always go to Lincoln, but 2 thumbs up. Excellent couldn’t be fresher very impressed and prices were reasonable. Will definitely be back. Love how you can order online and food is ready when you get there. Not sure how far out of Woonsocket they deliver but nice option.
Delicious. Highly recommend.
A great place to go if you want decent cheap (in quality) expensive food, that is of course if you dont mind the occasional hair or roach in your food. Or especially if you want the delivery drivers to solicit you for your number. Wherever you are located there are better options.
I ordered 2 A1's 1 with Pork fried rice and 1 with Shrimp fried rice. The order took over an hour just to find out by the delivery driver that my order was redone because it was given away. I have been ordering from this place for over 10 years and the way I was treated on the phone when I called to complain about my order was just appalling. You lost a real good customer.
Waited a hour for my food, and they forgot the sauce that goes on the chicken it self, then called and was told they will send it out right away and waited 30 minutes till I called again because still no red sauce to be told I’m sorry we are just busy and we will send out your sauce soon.now the food and is cold and everyone else already ate, no refund of anything.
Restaurantji Recommends
Family owned and awesome
they have the BEST BEEF ALWAYS TENDER .... ITS A MUST HAVE
This is my go-to anytime I'm getting Chinese food. The staff is always very nice and the food is excellent. My favorite is the Sichuan raviolis that come with an outstanding peanut sauce. Never had anything bad here though. Definitely recommend.
Who ever is working there right now on Christmas Eve at 6pm that's answering the phone is IGNORANT and clearly shouldn't be working with the public. I was put on hold repeatedly while he took other orders. I told him I had already been on hold an he said we'll its very busy. Proceed to put the phone down an goes shes already been on hold blah blah blah. Don't work with the public if your going to act like that. I have SEVERAL choice words I'll reframe from saying. But you know exactly who you are.
They will take over an hour to deliver the food. Quality is great but prices are too high. The young man who answers the phone is not very bright, gets the order wrong & lacks customer service skills. Overall (after giving it a few tries) I am not impressed & won’t be ordering again.
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