Tried to order Bo rounds. Staff told me it would be five minutes. So I changed my order. They didn't mention that the chicken would take 15 minutes. Won’t be back.
Service: 2
Jordyn Chambers
The young lady at the drive through at 12:09 PM 12/28 was very rude and disrespectful...I could only imagine how she treats the regular customers and I was just passing through
Cheneace Campbell
I typically place an app order. Today at 10:05 am I attempted to place a drive-thru order. As I asked a question, the person taking the order cut me off with such a nasty attitude. I told her never mind & spent my money at another location on Whiskey. Advice: if you want to remain in business, have a positive, friendly attitude. I don't care how good the product is if the employees are rude.
Service: 1
John Boynton
Every single time I go to Bojangles, they are understaffed and it takes forever to get the food. It’s a shame, but one thing for sure. They are very consistent a lot of times they act like they have to pay for the extra seasoning. Either way Bojangles can have terrible service and I will always go get the seasoned fries and a hot fried chicken breast. If Bojangles got their act together, I could only imagine how much money they could make this is not just a one Bojangles it is at most of them in Aiken, South Carolina. I hope they can get their act together.
Atmosphere: 1
Food: 3
Service: 1
Erica Finley-Smith
This is the slowest Bojangles. Someone should at least work the register
Atmosphere: 1
Food: 5
Service: 1
amanda robinson
Bojangles never disappoints! The food is always hot, fresh, and full of flavor. Their famous chicken is perfectly seasoned with that signature Southern spice, and the biscuits are fluffy and buttery every time. The sweet tea is hands down the best around—no one does it better! The staff is friendly and fast, even during the rush, and the restaurant is always clean and welcoming. Whether you’re stopping for breakfast or grabbing dinner on the go, Bojangles always hits the spot. True Southern comfort food at its finest!
Atmosphere: 4
Food: 4
Service: 4
tom jones
Tasty. Sloooooooow dining room service.
Atmosphere: 4
Food: 4
Service: 3
Wanderlust Enthusiast
Great food, the service was awesome at this location. Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Carolyn Folk
I usually visit Bojangles at least once a week. I loved every thing except the biscuits, they had too much baking soda. Today the biscuits were amazing as the chicken.
Atmosphere: 5
Food: 5
Service: 5
J W
The owners response is evidently a not! It is always the same regardless of the review statements
UPDATE after receiving your reply: See you sent the SAME reply to me that you send to all negative reviews. It is an automatic Bot reply, which shows that YOU do not care about what customers actually think as long as you can do enough volume of business to stay profitable !!
Pretty good place to get a good meal. Pretty good chicken meals. Staff was pretty nice and pleasant. Ill definitely go back.
Atmosphere: 4
Food: 4
Service: 4
Chris Courtney
They could not have been slower if they tried. Told us it would be 15 minutes because they just started some chicken in the fryer. It was 30 minutes before we got our food. This was all at 3pm. No crowd, not busy at all. I haven't been this disappointed in awhile.
Annetta covington
Very slow service
Atmosphere: 1
Food: 5
Service: 1
Brian Jackson
I rarely leave reviews, but this location deserves recognition. The staff here is impressively consistent—in being unprofessional, unmotivated, and visibly under the influence. It’s almost admirable how they can fumble every order with such confidence. Management sets the tone by leading through absence, which trickles down beautifully to a team that clearly values smoking breaks over customer service. If you’re hungry for chaos and disappointment, look no further. One star, only because zero isn’t an option.
Tried to order Bo rounds. Staff told me it would be five minutes. So I changed my order. They didn't mention that the chicken would take 15 minutes. Won’t be back.
Service: 2
The young lady at the drive through at 12:09 PM 12/28 was very rude and disrespectful...I could only imagine how she treats the regular customers and I was just passing through
I typically place an app order. Today at 10:05 am I attempted to place a drive-thru order. As I asked a question, the person taking the order cut me off with such a nasty attitude. I told her never mind & spent my money at another location on Whiskey. Advice: if you want to remain in business, have a positive, friendly attitude. I don't care how good the product is if the employees are rude.
Service: 1
Every single time I go to Bojangles, they are understaffed and it takes forever to get the food. It’s a shame, but one thing for sure. They are very consistent a lot of times they act like they have to pay for the extra seasoning. Either way Bojangles can have terrible service and I will always go get the seasoned fries and a hot fried chicken breast. If Bojangles got their act together, I could only imagine how much money they could make this is not just a one Bojangles it is at most of them in Aiken, South Carolina. I hope they can get their act together.
Atmosphere: 1
Food: 3
Service: 1
This is the slowest Bojangles. Someone should at least work the register
Atmosphere: 1
Food: 5
Service: 1
Bojangles never disappoints! The food is always hot, fresh, and full of flavor. Their famous chicken is perfectly seasoned with that signature Southern spice, and the biscuits are fluffy and buttery every time. The sweet tea is hands down the best around—no one does it better! The staff is friendly and fast, even during the rush, and the restaurant is always clean and welcoming. Whether you’re stopping for breakfast or grabbing dinner on the go, Bojangles always hits the spot. True Southern comfort food at its finest!
Atmosphere: 4
Food: 4
Service: 4
Tasty. Sloooooooow dining room service.
Atmosphere: 4
Food: 4
Service: 3
Great food, the service was awesome at this location. Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
I usually visit Bojangles at least once a week. I loved every thing except the biscuits, they had too much baking soda. Today the biscuits were amazing as the chicken.
Atmosphere: 5
Food: 5
Service: 5
The owners response is evidently a not! It is always the same regardless of the review statements
UPDATE after receiving your reply:
See you sent the SAME reply to me that you send to all negative reviews. It is an automatic Bot reply, which shows that YOU do not care about what customers actually think as long as you can do enough volume of business to stay profitable !!
Food: 4
Service: 1
Restaurantji Recommends
Cashier was rude but food was great!
Food: 5
Service: 1
Pretty good place to get a good meal. Pretty good chicken meals. Staff was pretty nice and pleasant. Ill definitely go back.
Atmosphere: 4
Food: 4
Service: 4
They could not have been slower if they tried. Told us it would be 15 minutes because they just started some chicken in the fryer. It was 30 minutes before we got our food. This was all at 3pm. No crowd, not busy at all. I haven't been this disappointed in awhile.
Very slow service
Atmosphere: 1
Food: 5
Service: 1
I rarely leave reviews, but this location deserves recognition. The staff here is impressively consistent—in being unprofessional, unmotivated, and visibly under the influence. It’s almost admirable how they can fumble every order with such confidence. Management sets the tone by leading through absence, which trickles down beautifully to a team that clearly values smoking breaks over customer service. If you’re hungry for chaos and disappointment, look no further. One star, only because zero isn’t an option.
Atmosphere: 1
Food: 1
Service: 1
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