Cashier was Very friendly and nice. But one of the guys in the back seemed to have an issue with a customer returning friendliness and niceness and kept giving me death glares the entire time after I placed my order no one was wearing name tags either so I don't know who he is said situation happened 08/29/25 at 9:45 PM EST in Aiken South Carolina. I am Autistic and ADHD combined as well as a abuse survivor and take situations like that as a threat. I might come back but if he is still there I will no longer buy here. Employees need to learn to keep their emotions and attitudes in check no matter the situation
Atmosphere: 5
Food: 5
Service: 2
Bad Cap'n Whiskey
The best hamburger 🍔 you can buy. The fries are delicious. I love their soda machines. I don't think there isn't a soft drink available on the market, that these machines don't offer. The staff are incredible. They are attentive and prompt. They make the visit enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Hamburger, Cheeseburger, Bacon Cheeseburger, Bacon Burger, Famous French Fries
D Randall
The crew tonight was fabulous! Kudos to Carly and Team (especially the FRY man whose name I do not recall but I wish I had his energy and moves!). They all should get a big raise. Thanks for a yummy supper. I love my lettuce wraps.
Atmosphere: 5
Food: 5
Service: 5
Sandra Frazier
Great Atmosphere
Atmosphere: 5
Food: 5
Service: 5
Mary
They always have my food ready and waiting. I love it!
Atmosphere: 5
Food: 5
Service: 5
Daniel Crutchfield
Great burgers and fries. Haven't tried shakes or hot dogs yet.
Atmosphere: 5
Food: 5
Service: 5
Jamie Moore
We’ve stopped in this location multiple times. The food is always fresh, even a small fry feeds like 4 people, the store is always clean, well stocked, and friendly staff. We definitely recommend this location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Cheeseburger, Bacon Burger, Their Cheeseburger, Little Bacon Cheeseburger, Little Cheeseburger, Large Fries, Famous French Fries, Little Hamburger, Little Bacon Burger
DR Georgia
Wonderfully clean and tidy restaurant. Staff amazingly friendly and helpful, all of them! Food was hot, fresh and just what we ordered. We’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Famous French Fries, Patty Melt Burger
Dani Maree
alana helped me with my order! she was super nice and went the extra mile by making sure my food was hot and fresh! definitely will be back because of her💗!
Atmosphere: 5
Food: 5
Service: 5
David Knetig
Five guys is the best! Amazing burgers and enough fries to feed a family hahaha
The quality of the food is 5 out of 5 without a doubt. I wish it was less expensive.
David Weber
I enjoy going to this 5 Guys location every once in a while. The food is pretty good and consistent. I usually get the double patty,m with cheese, LTMO, raw jalapenos on the side . I also like a light coating of malt vinegar on the crispy fries. They give a decent amount of extra fries too . A solid 4 out of 5.
Atmosphere: 4
Food: 4
Service: 4
Judi Hopkins
I had the most horrible experience in this restaurant today than I've ever had in any restaurant. It's a Sunday afternoon 1:00 1:30 lunch crowd after church in Aiken. South Carolina has a lot of elderly people but Lively energetic + 1. After ordering our meal and having a seat, our order number was called and we were getting ready to eat. The cashier came from behind the register with spray and a wiping towel and just started wiping off tables, throwing salt packets, crumbs anything on the table onto the floor. She then went back to the kitchen and got a dustpan with a handle and a broom and came out there dragging chairs away from the tables loudly while we were all having lunch. When she finally made it to the side that we were sitting on, I asked her could she please pick up the chairs instead of dragging them so loudly because they were squealing so loud and it was making it such an unpleasant environment for us to enjoy our lunch. She rudely looked at me and said ma'am I have to get these tables cleaned up and I have to get this floor swept. I didn't say anymore. She kindly kept dragging the chairs and pushing them under the table and making so much noise and it was very unpleasant. When she completed what she was doing she went back to the kitchen and I'm assuming that she told her shift manager or whoever was in charge at the time that I'd ask her not to drag those chairs so loudly. Well her manager then came out and started banging the chairs around all around us. And I just smiled at her and told her you're really cute. She continued to do that about 5 more minutes and then went back behind the counter.. Never even washed her hands and started handling food. I definitely found the staff in here. Very unprofessional and very rude. I certainly hope that this comment makes it all the way to the franchise owner because my intentions are definitely to reach the franchise owner myself. The little plump girl that was in charge. I hope you got your point across cuz there's so many people that watched you that shook their heads and undoubtedly were sick to their stomach. Not a place I'll ever return to and I'm pretty sure there were a couple couples in there that would never return there either. My reviews will definitely reach Facebook, Instagram and everywhere else I can post them. I hope you've ruined the business for this establishment that we used to enjoy coming to. Sometimes it only takes one set or one rude employees, set of staff to cause people not to come back. Well the staff today in this Aiken South Carolina establishment succeeded.
Cashier was Very friendly and nice. But one of the guys in the back seemed to have an issue with a customer returning friendliness and niceness and kept giving me death glares the entire time after I placed my order no one was wearing name tags either so I don't know who he is said situation happened 08/29/25 at 9:45 PM EST in Aiken South Carolina. I am Autistic and ADHD combined as well as a abuse survivor and take situations like that as a threat. I might come back but if he is still there I will no longer buy here. Employees need to learn to keep their emotions and attitudes in check no matter the situation
Atmosphere: 5
Food: 5
Service: 2
The best hamburger 🍔 you can buy. The fries are delicious. I love their soda machines. I don't think there isn't a soft drink available on the market, that these machines don't offer.
The staff are incredible. They are attentive and prompt. They make the visit enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Hamburger, Cheeseburger, Bacon Cheeseburger, Bacon Burger, Famous French Fries
The crew tonight was fabulous! Kudos to Carly and Team (especially the FRY man whose name I do not recall but I wish I had his energy and moves!). They all should get a big raise. Thanks for a yummy supper. I love my lettuce wraps.
Atmosphere: 5
Food: 5
Service: 5
Great Atmosphere
Atmosphere: 5
Food: 5
Service: 5
They always have my food ready and waiting. I love it!
Atmosphere: 5
Food: 5
Service: 5
Great burgers and fries. Haven't tried shakes or hot dogs yet.
Atmosphere: 5
Food: 5
Service: 5
We’ve stopped in this location multiple times. The food is always fresh, even a small fry feeds like 4 people, the store is always clean, well stocked, and friendly staff. We definitely recommend this location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Cheeseburger, Bacon Burger, Their Cheeseburger, Little Bacon Cheeseburger, Little Cheeseburger, Large Fries, Famous French Fries, Little Hamburger, Little Bacon Burger
Wonderfully clean and tidy restaurant. Staff amazingly friendly and helpful, all of them! Food was hot, fresh and just what we ordered. We’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Famous French Fries, Patty Melt Burger
alana helped me with my order! she was super nice and went the extra mile by making sure my food was hot and fresh! definitely will be back because of her💗!
Atmosphere: 5
Food: 5
Service: 5
Five guys is the best! Amazing burgers and enough fries to feed a family hahaha
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cheeseburger, Grilled Cheese, Bacon Cheeseburger, Bacon Burger
Restaurantji Recommends
Prices way to high
Atmosphere: 3
Food: 4
Service: 3
Supr clean always friendly
Atmosphere: 5
Food: 5
Service: 5
The quality of the food is 5 out of 5 without a doubt. I wish it was less expensive.
I enjoy going to this 5 Guys location every once in a while. The food is pretty good and consistent. I usually get the double patty,m with cheese, LTMO, raw jalapenos on the side . I also like a light coating of malt vinegar on the crispy fries. They give a decent amount of extra fries too . A solid 4 out of 5.
Atmosphere: 4
Food: 4
Service: 4
I had the most horrible experience in this restaurant today than I've ever had in any restaurant. It's a Sunday afternoon 1:00 1:30 lunch crowd after church in Aiken. South Carolina has a lot of elderly people but Lively energetic + 1. After ordering our meal and having a seat, our order number was called and we were getting ready to eat. The cashier came from behind the register with spray and a wiping towel and just started wiping off tables, throwing salt packets, crumbs anything on the table onto the floor. She then went back to the kitchen and got a dustpan with a handle and a broom and came out there dragging chairs away from the tables loudly while we were all having lunch. When she finally made it to the side that we were sitting on, I asked her could she please pick up the chairs instead of dragging them so loudly because they were squealing so loud and it was making it such an unpleasant environment for us to enjoy our lunch. She rudely looked at me and said ma'am I have to get these tables cleaned up and I have to get this floor swept. I didn't say anymore. She kindly kept dragging the chairs and pushing them under the table and making so much noise and it was very unpleasant. When she completed what she was doing she went back to the kitchen and I'm assuming that she told her shift manager or whoever was in charge at the time that I'd ask her not to drag those chairs so loudly. Well her manager then came out and started banging the chairs around all around us. And I just smiled at her and told her you're really cute. She continued to do that about 5 more minutes and then went back behind the counter.. Never even washed her hands and started handling food. I definitely found the staff in here. Very unprofessional and very rude. I certainly hope that this comment makes it all the way to the franchise owner because my intentions are definitely to reach the franchise owner myself. The little plump girl that was in charge. I hope you got your point across cuz there's so many people that watched you that shook their heads and undoubtedly were sick to their stomach. Not a place I'll ever return to and I'm pretty sure there were a couple couples in there that would never return there either. My reviews will definitely reach Facebook, Instagram and everywhere else I can post them. I hope you've ruined the business for this establishment that we used to enjoy coming to. Sometimes it only takes one set or one rude employees, set of staff to cause people not to come back. Well the staff today in this Aiken South Carolina establishment succeeded.
Atmosphere: 1
Food: 1
Service: 1
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