Went to this location for the first time 1/13 in the morning got the Doughnut holes they was ice cold and hard like they had been cooked days before they was awful had to trash them money lost was so disappointed
Atmosphere: 1
Food: 1
Service: 2
Fred (KEW)
Just left at 8:45am on thanks giving morning and service is just blah blah blah. It doesn't hurt to smile!!!
Food: 1
Shari
I love KK donuts but yesterday I bought a 6 pack and was shocked to open the box and find they are about half the size they used to be! WHAT happened??!!
Marian Marie
Milk expired ! Ordered via DoorDash & of course I had to get out of my bed while sick to get another milk! Aiden laughed in my face very disrespectful after I made a complaint inside. You never know what people are going through. His parents should not be proud they birth him.
Atmosphere: 1
Food: 1
Service: 1
Pretty in Blue
They gave me the wrong order and when they tried to correct the issue the turn around and gave me burnt donuts
Atmosphere: 1
Food: 1
Service: 1
Alan Hand
HOT 🔥 & READY 🍩
Atmosphere: 5
Food: 5
Service: 5
Kenneth Davis Sr.
Their doughnuts are always great! And the pumpkin spice glazed and cake versions are just right!
Atmosphere: 5
Food: 5
Service: 5
Mary Williams
Great donuts
Atmosphere: 5
Food: 5
Service: 5
Lisa Sanders
Not sure why they go to work and have the look on their faces that they'd rather be somewhere else. Then they didn't have the donuts I wanted ready they said. Hot light was on and I was told if you ever go when the HOT light is lit up you get a free glaze donut well I was told no. So I don't know i really should have kept my $20
Such a TERRIBLE experience. I’m a huge Harry Potter fan and was so excited to go try the new donuts, but when my husband and I walked in, there was not a single employee to be found. I called out 5 times for anyone to answer and finally after 5 minutes someone came to take our order who wasn’t wearing a uniform at all and didn’t apologize for not coming to the front of the store sooner. I asked her if they had any more Harry Potter donuts and she said they were all out. I then ordered a coffee and 3 glazed donuts and waited over 10 minutes for a coffee that was poorly made, in a sticky cup, and leaking (mind you, there was NO other customers so it shouldn’t have taken that long). The floors were covered in powder, stale donuts, napkins, and countertops that were sickening to look at. As I was getting ready to leave, I noticed in that they had cases of the Harry Potter donuts after being told they didn’t have a single one left in the store, so I asked her “is that the donuts right there?” To which she replied “Yes it is”. The lack of professionalism, courtesy, cleanliness, and initiative to do the job they are paid for was SHOCKING. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Lacey Pruitt
Review for Krispy Kreme – Friday, August 15, 2025
I visited the Krispy Kreme store on Friday, August 15 in the afternoon. The store was not busy, yet the customer service I received was disappointing. The person taking my order did not greet me when I walked up and spoke so softly that I could barely hear her. I had to repeatedly ask her to repeat herself.
She appeared uninterested in taking my order, uninterested in being present at work, lacked enthusiasm, and did not seem engaged in providing good service. She wore tan Beats headphones the entire time, which came across as unprofessional and inattentive to customers. Overall, the customer service felt flat and unwelcoming, making the experience less enjoyable than expected.
Atmosphere: 2
Food: 4
Service: 1
Angel Torkkola
I don't recommend eating hear the staff is extremely rude I ordered 2 doughnuts and the lady at the register was really rude I asked for her manager and boy he was no better with customer service I will never return to this location
Atmosphere: 1
Food: 1
Service: 1
Alice Rigsby
This was my first and last time coming to this location the service was absolutely horrible the lady on the register was extremely rude the she had an attitude the entire time the manager was also very rude I do not recommend this location to any not even my worst enemy
Atmosphere: 1
Food: 1
Service: 1
Bunny Butler
The young man that took my order was very polite. Excellent customer service today.
Went to this location for the first time 1/13 in the morning got the Doughnut holes they was ice cold and hard like they had been cooked days before they was awful had to trash them money lost was so disappointed
Atmosphere: 1
Food: 1
Service: 2
Just left at 8:45am on thanks giving morning and service is just blah blah blah. It doesn't hurt to smile!!!
Food: 1
I love KK donuts but yesterday I bought a 6 pack and was shocked to open the box and find they are about half the size they used to be! WHAT happened??!!
Milk expired ! Ordered via DoorDash & of course I had to get out of my bed while sick to get another milk! Aiden laughed in my face very disrespectful after I made a complaint inside. You never know what people are going through. His parents should not be proud they birth him.
Atmosphere: 1
Food: 1
Service: 1
They gave me the wrong order and when they tried to correct the issue the turn around and gave me burnt donuts
Atmosphere: 1
Food: 1
Service: 1
HOT 🔥 & READY 🍩
Atmosphere: 5
Food: 5
Service: 5
Their doughnuts are always great! And the pumpkin spice glazed and cake versions are just right!
Atmosphere: 5
Food: 5
Service: 5
Great donuts
Atmosphere: 5
Food: 5
Service: 5
Not sure why they go to work and have the look on their faces that they'd rather be somewhere else.
Then they didn't have the donuts I wanted ready they said.
Hot light was on and I was told if you ever go when the HOT light is lit up you get a free glaze donut well I was told no.
So I don't know i really should have kept my $20
Atmosphere: 2
Food: 2
Service: 2
I love the hot donuts. Waitress was friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Such a TERRIBLE experience. I’m a huge Harry Potter fan and was so excited to go try the new donuts, but when my husband and I walked in, there was not a single employee to be found. I called out 5 times for anyone to answer and finally after 5 minutes someone came to take our order who wasn’t wearing a uniform at all and didn’t apologize for not coming to the front of the store sooner. I asked her if they had any more Harry Potter donuts and she said they were all out. I then ordered a coffee and 3 glazed donuts and waited over 10 minutes for a coffee that was poorly made, in a sticky cup, and leaking (mind you, there was NO other customers so it shouldn’t have taken that long). The floors were covered in powder, stale donuts, napkins, and countertops that were sickening to look at. As I was getting ready to leave, I noticed in that they had cases of the Harry Potter donuts after being told they didn’t have a single one left in the store, so I asked her “is that the donuts right there?” To which she replied “Yes it is”. The lack of professionalism, courtesy, cleanliness, and initiative to do the job they are paid for was SHOCKING. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Review for Krispy Kreme – Friday, August 15, 2025
I visited the Krispy Kreme store on Friday, August 15 in the afternoon. The store was not busy, yet the customer service I received was disappointing. The person taking my order did not greet me when I walked up and spoke so softly that I could barely hear her. I had to repeatedly ask her to repeat herself.
She appeared uninterested in taking my order, uninterested in being present at work, lacked enthusiasm, and did not seem engaged in providing good service. She wore tan Beats headphones the entire time, which came across as unprofessional and inattentive to customers. Overall, the customer service felt flat and unwelcoming, making the experience less enjoyable than expected.
Atmosphere: 2
Food: 4
Service: 1
I don't recommend eating hear the staff is extremely rude I ordered 2 doughnuts and the lady at the register was really rude I asked for her manager and boy he was no better with customer service I will never return to this location
Atmosphere: 1
Food: 1
Service: 1
This was my first and last time coming to this location the service was absolutely horrible the lady on the register was extremely rude the she had an attitude the entire time the manager was also very rude I do not recommend this location to any not even my worst enemy
Atmosphere: 1
Food: 1
Service: 1
The young man that took my order was very polite. Excellent customer service today.
Atmosphere: 5
Food: 5
Service: 5
Loading...