I mean you don't expect much when you stop at a place like McDonald's. But this place here should be heavily avoided.
Atmosphere: 1
Food: 1
Service: 1
Katelyn Jordan
I went through the drive thru tonight, Jan 8th, around 9:00pm. I ordered 2 double cheeseburgers, 1 with no onions and 1 with no onions and no pickles which they ring up as only ketchup, mustard, and American cheese. Both burgers were covered in onions. I went in and very politely stated the error. I was asked if it was listed on the receipt, which I showed that it was. Then, I was asked if it was listed on the wrapper, which I showed that it was. Both burgers were taken back and after some time, the person helping me handed me 1 burger and asked me to check it. I did and said there was still onions on it. Clearly it had only been scraped off because the ketchup and mustard were gone. I handed it back and was asked if I was sure there were onions so I pointed them out. That burger was taken back and after a few minutes I was handed yet one more double cheeseburger and asked to check it. This one finally had no onions but only had 1 burger patty and 2 pieces of cheese. At this point, I just took it and asked for my second one back that should have been fixed. I was questioned about the second burger, at which time I reminded this person I handed them 2 incorrect double cheeseburgers. I was finally handed a second burger and asked to check it. This burger finally had no onions and both patties but only 1 half torn piece of cheese. I was so furious I just said whatever and snatched my bag off the counter and stormed out. When I walked in, the restaurant wreaked of marijuana so I'm sure that contributed to all of the mistakes made. There were also people I know to not be homeless but are constant beggars around town getting handed free items but me, a paying customer, can't even get what I asked for made correctly!!!!!!!!
Tara Hall
It's the attitude. If you ask 8 cars to pull aside because drive thru can't produce the food in a timely manner (currently waiting 11 minutes for 2 egg mcmuffins)- do better. They ask everyone to pull over because McDonald's corporate has an acceptable time limit per car- so, they have all 8 spots filled and you have to circle the building if you are unlucky enough to be asked to park on 5-6. No 'sorry, can I get you to park' just you need to pull into spot 5. Poor mgmt - much busier McDonalds keep lines moving with maybe one car pulled ahead. So McDonald's thinks they are filling these orders in 30 seconds- when it's 11 minutes. Deceptive. No customer first here- employee reviews first.
Atmosphere: 1
Food: 4
Service: 1
April M
I come to this McDonald’s on Whiskey Road pretty often to grab dinner for me and my husband, and I just wanted to say something nice about the young woman with the pink hair and piercings. Every time we see her, she’s friendly, patient, and always smiling. It might not seem like a big deal, but her attitude really makes our visit better. She just has a way of being kind and welcoming, and it honestly puts a smile on my face every time. I know working with the public isn’t easy, so I hope she knows she’s appreciated. Little things like that really do matter.
Atmosphere: 5
Food: 5
Service: 5
Lori Patterson
Run down, slow, cars 15 deep. 🫤
Atmosphere: 2
Food: 1
Service: 2
Evelyn Driver
Used the drive through tonight. First and last time at this location. When we pulled up to the window the rude lady held the bag out without looking at us or greeting us. Handed the drinks, still never looked at us and then shut the window. I say there for about 30 seconds just looking to see if she would acknowledge us and she never turned around. Not to mention three items were missing that we paid for.
Atmosphere: 1
Food: 3
Service: 1
Linda Whisman
This has to be the slowest McDonald’s in the state. More employees standing around chatting with each other or on phone. And never say thank you. Rude!!
Atmosphere: 2
Food: 3
Service: 1
Madison Nance
Clean the frier . Fries taste weird most of the time. Clean oil now . Mcdonaldland shake was good though !! Good job !
Atmosphere: 5
Food: 1
Service: 4
S Kang
24/7 place to get snacks
Atmosphere: 4
Food: 5
Service: 5
Larry Judy
Called store about 8:00 am & asked what time fish sandwiches would be available. The woman told me after 10:30. I go there at approximately 10:35 & ordered at the drive thru. I was told they were not available until after 11:00. Very, very disappointed!!
Came here this morning at 6:16 am the dining room was locked and closed employees refused to open the door due to them not having enough staff. I drive a trash truck and was unable to drive the truck through the drive thru, I’m 8 months pregnant and was in dying need to wash my hands and use the restroom. Manager told me to walk to the drive thru window where the employee got mad bc her manager had her take my order from the window. Terrible service
Michael Vigilant
They take to long to get your order and half the time it's incorrect. Almost every visit I have to pull forward to the parking spot to wait, for my order and on top of the there is and 85% percent chance I have to get out my car walk inside to have my order corrected.
I mean you don't expect much when you stop at a place like McDonald's. But this place here should be heavily avoided.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru tonight, Jan 8th, around 9:00pm. I ordered 2 double cheeseburgers, 1 with no onions and 1 with no onions and no pickles which they ring up as only ketchup, mustard, and American cheese. Both burgers were covered in onions. I went in and very politely stated the error. I was asked if it was listed on the receipt, which I showed that it was. Then, I was asked if it was listed on the wrapper, which I showed that it was. Both burgers were taken back and after some time, the person helping me handed me 1 burger and asked me to check it. I did and said there was still onions on it. Clearly it had only been scraped off because the ketchup and mustard were gone. I handed it back and was asked if I was sure there were onions so I pointed them out. That burger was taken back and after a few minutes I was handed yet one more double cheeseburger and asked to check it. This one finally had no onions but only had 1 burger patty and 2 pieces of cheese. At this point, I just took it and asked for my second one back that should have been fixed. I was questioned about the second burger, at which time I reminded this person I handed them 2 incorrect double cheeseburgers. I was finally handed a second burger and asked to check it. This burger finally had no onions and both patties but only 1 half torn piece of cheese. I was so furious I just said whatever and snatched my bag off the counter and stormed out. When I walked in, the restaurant wreaked of marijuana so I'm sure that contributed to all of the mistakes made. There were also people I know to not be homeless but are constant beggars around town getting handed free items but me, a paying customer, can't even get what I asked for made correctly!!!!!!!!
It's the attitude. If you ask 8 cars to pull aside because drive thru can't produce the food in a timely manner (currently waiting 11 minutes for 2 egg mcmuffins)- do better. They ask everyone to pull over because McDonald's corporate has an acceptable time limit per car- so, they have all 8 spots filled and you have to circle the building if you are unlucky enough to be asked to park on 5-6. No 'sorry, can I get you to park' just you need to pull into spot 5. Poor mgmt - much busier McDonalds keep lines moving with maybe one car pulled ahead. So McDonald's thinks they are filling these orders in 30 seconds- when it's 11 minutes. Deceptive. No customer first here- employee reviews first.
Atmosphere: 1
Food: 4
Service: 1
I come to this McDonald’s on Whiskey Road pretty often to grab dinner for me and my husband, and I just wanted to say something nice about the young woman with the pink hair and piercings. Every time we see her, she’s friendly, patient, and always smiling.
It might not seem like a big deal, but her attitude really makes our visit better. She just has a way of being kind and welcoming, and it honestly puts a smile on my face every time. I know working with the public isn’t easy, so I hope she knows she’s appreciated. Little things like that really do matter.
Atmosphere: 5
Food: 5
Service: 5
Run down, slow, cars 15 deep. 🫤
Atmosphere: 2
Food: 1
Service: 2
Used the drive through tonight. First and last time at this location. When we pulled up to the window the rude lady held the bag out without looking at us or greeting us. Handed the drinks, still never looked at us and then shut the window. I say there for about 30 seconds just looking to see if she would acknowledge us and she never turned around. Not to mention three items were missing that we paid for.
Atmosphere: 1
Food: 3
Service: 1
This has to be the slowest McDonald’s in the state. More employees standing around chatting with each other or on phone. And never say thank you. Rude!!
Atmosphere: 2
Food: 3
Service: 1
Clean the frier . Fries taste weird most of the time. Clean oil now . Mcdonaldland shake was good though !! Good job !
Atmosphere: 5
Food: 1
Service: 4
24/7 place to get snacks
Atmosphere: 4
Food: 5
Service: 5
Called store about 8:00 am & asked what time fish sandwiches would be available. The woman told me after 10:30.
I go there at approximately 10:35 & ordered at the drive thru. I was told they were not available until after 11:00.
Very, very disappointed!!
Restaurantji Recommends
Came here this morning at 6:16 am the dining room was locked and closed employees refused to open the door due to them not having enough staff. I drive a trash truck and was unable to drive the truck through the drive thru, I’m 8 months pregnant and was in dying need to wash my hands and use the restroom. Manager told me to walk to the drive thru window where the employee got mad bc her manager had her take my order from the window. Terrible service
They take to long to get your order and half the time it's incorrect. Almost every visit I have to pull forward to the parking spot to wait, for my order and on top of the there is and 85% percent chance I have to get out my car walk inside to have my order corrected.
Rude drive-thru person taking payments!
Cold food every time
Typical McDonald's
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