I had to take a pizza back… Tasha and Jahroy were the most polite… the person in the back was more rude than ever. He was cursing and talking down on Tasha and Jahroy. It was awful and they should not have to work under someone like that. Pizza Hut needs to get their ducks in a row.
Atmosphere: 1
Food: 5
Service: 5
Wesley P
Pizza wasn't cooked all the way.
Atmosphere: 3
Food: 2
Service: 3
Le Jackson
The service is always great
Atmosphere: 5
Food: 5
Service: 5
Maisie Mosier
Second time in a couple weeks that we had a bad experience. One large pizza not cooked all the way and threw it all in the trash...the other time our 2 pizzas were extremely dry.
Atmosphere: 3
Food: 1
Service: 4
shavonne porter
The customer service at the York Street location was terrible. The manager rudely told me I had to pay for ranch even though I had purchased wings. He did a poor job handling and explaining the situation, which made my experience horrible. I go to this location often, and have never been charged for ranch. They need to make sure they are following protocol because not paying one day and paying the next is crazy.
Atmosphere: 1
Food: 3
Service: 1
Michael Williams
Waterproof looking characters hanging outside the whole shopping center.
Atmosphere: 3
Food: 4
Service: 5
Patrick Peeler
Everytime I order delivery they always send the wrong items. You gonna have to drive up there regardless apparently to get what you pay for.
Atmosphere: 2
Food: 3
Service: 1
Me :3
The food is great, don't get me wrong . The employees are nice , but they are severely understaffed later in that day . I've been here for around 1hr 30mins.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Triple Chocolate Brownie, Sides, Roasted Garlic Cheese Sticks, 20 Oz Dr Pepper, Meat Lovers, Boneless Wings
Alexandria Blake (Alex)
This was one of the most wonderful pizza huts I have been to. Courteous fella working today told me how long of a wait there would be for my delivery and came and got me when it was ready since I went outside
Atmosphere: 5
Food: 5
Service: 5
Nolan Grant
The Pizza Hut on York Street, with the manager Ms.Jessica, and the cook Mr.Chris! My goodness Chris made some delicious and fresh pizza, wings, and cinnamon sticks! I would recommend Ms.Jessica and Mr.Cris to receive their due diligence for doing such an amazing job A-Z on my order!!! Very satisfied customer here?
I placed an order for delivery at 1pm, the website said it would arrive no later than 1:30. My pizza wasn’t delivered until 2:25, almost an hour and a half after I ordered. I am extremely disappointed, I called the store at 2pm to check on my order (that was now 30min late) and was unable to receive a clear answer other than “DoorDash” picked it up already. Well that’s the first problem I ordered from Pizza Hut not DoorDash , definitely a lesson learned
Food was great !! But heads prices have risen. 1 large pizza and 18 wings were $52 ! But the flavor was out of this world get the mild buffalo!
Atmosphere: 4
Food: 5
Service: 4
Rick Underwood
Horrible Customer Service. You ask for a pizza to be well done and when u get it the cheese is barely melted and all the staff wants to do is argue with you
Joshua Lewis
James White gave excellent customer service. They messed up my initial transaction,but he went above and beyond to make my visit memorable.
I had to take a pizza back… Tasha and Jahroy were the most polite… the person in the back was more rude than ever. He was cursing and talking down on Tasha and Jahroy. It was awful and they should not have to work under someone like that. Pizza Hut needs to get their ducks in a row.
Atmosphere: 1
Food: 5
Service: 5
Pizza wasn't cooked all the way.
Atmosphere: 3
Food: 2
Service: 3
The service is always great
Atmosphere: 5
Food: 5
Service: 5
Second time in a couple weeks that we had a bad experience. One large pizza not cooked all the way and threw it all in the trash...the other time our 2 pizzas were extremely dry.
Atmosphere: 3
Food: 1
Service: 4
The customer service at the York Street location was terrible. The manager rudely told me I had to pay for ranch even though I had purchased wings. He did a poor job handling and explaining the situation, which made my experience horrible. I go to this location often, and have never been charged for ranch. They need to make sure they are following protocol because not paying one day and paying the next is crazy.
Atmosphere: 1
Food: 3
Service: 1
Waterproof looking characters hanging outside the whole shopping center.
Atmosphere: 3
Food: 4
Service: 5
Everytime I order delivery they always send the wrong items. You gonna have to drive up there regardless apparently to get what you pay for.
Atmosphere: 2
Food: 3
Service: 1
The food is great, don't get me wrong . The employees are nice , but they are severely understaffed later in that day . I've been here for around 1hr 30mins.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Triple Chocolate Brownie, Sides, Roasted Garlic Cheese Sticks, 20 Oz Dr Pepper, Meat Lovers, Boneless Wings
This was one of the most wonderful pizza huts I have been to. Courteous fella working today told me how long of a wait there would be for my delivery and came and got me when it was ready since I went outside
Atmosphere: 5
Food: 5
Service: 5
The Pizza Hut on York Street, with the manager Ms.Jessica, and the cook Mr.Chris! My goodness Chris made some delicious and fresh pizza, wings, and cinnamon sticks! I would recommend Ms.Jessica and Mr.Cris to receive their due diligence for doing such an amazing job A-Z on my order!!! Very satisfied customer here?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I placed an order for delivery at 1pm, the website said it would arrive no later than 1:30. My pizza wasn’t delivered until 2:25, almost an hour and a half after I ordered. I am extremely disappointed, I called the store at 2pm to check on my order (that was now 30min late) and was unable to receive a clear answer other than “DoorDash” picked it up already. Well that’s the first problem I ordered from Pizza Hut not DoorDash , definitely a lesson learned
Food: 3
Service: 1
Food was good. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza, Cinnamon Sticks, Cinnabon Mini Rolls, Marinara
Food was great !! But heads prices have risen. 1 large pizza and 18 wings were $52 ! But the flavor was out of this world get the mild buffalo!
Atmosphere: 4
Food: 5
Service: 4
Horrible Customer Service. You ask for a pizza to be well done and when u get it the cheese is barely melted and all the staff wants to do is argue with you
James White gave excellent customer service. They messed up my initial transaction,but he went above and beyond to make my visit memorable.
Atmosphere: 5
Food: 5
Service: 5
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