Red Lobster
950 Aiken Mall Dr SW, Aiken
(803) 648-4320
Recent Reviews
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Had a good server, Abbie.
Atmosphere: 4
Food: 4
Service: 4
This was a major disappointment. The coleslaw was soured when served to us from not being refrigerated. The server told use it had happened before.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheddar Biscuits
Hostess was great and took care of our party very well
Atmosphere: 5
Food: 5
Service: 5
Today was my VERY FIRST TIME to ever step foot at a red lobster, EVER. I wanted to see what all the hype was about besides the biscuits. I wanted to check out the shrimp fest, possibly the specials they had, atmosphere etc. To my surprise Katelyn(my waitress) said they didn't support shrimp fest..I guess not crab fest either. I came to dine in and noticed immediately how dark the parking lot was. They had alot of parking lot lights out and some were flickering. Bathrooms were so tight that a full sized adult couldn't even walk in the stalls with a small purse without falling over the toilet. Sad but true. I had to wait a bit to get seated. After saying no after being asked multiple times did I want to sit at the bar I nicely stopped answering and asked for a small booth. There was less than 40 people dining and about 6+ waiters walking around that I saw. I just dont get why service was so slow? I spoke with the manager and she and the waiter explained to me why my entree came before my appetizer. I get it. 30 mins after ordering, out came my appetizer and my 1st refill. Again why so slow? Low on cooking staff? I also overheard the manager and staff speak about a customer's car being vandalized (egged). They were parked in the dark and the restaurant had no cameras. Management needs to do better. I understand it's a corporate thing, but managers still have a voice when it comes to safety issues. If not you then who? I won't be visiting again until they fix the issue, because I dont feel safe especially at night. Overall food was ok. Thanks for supporting our veterans!
Parking: Poor lighting needs repairs and camera security
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fish & Chips
Felt like chicken and brussel sprouts were over-cooked, dry. The A/C was cranked up so cold. It is October. Waiter was very friendly and helpful.
Atmosphere: 2
Food: 3
Service: 4
Mrs Nikki our waitress made the stop exceptional! So spirited and joyful, was a great birthday dinner for my wife and I both!
Atmosphere: 5
Food: 5
Service: 5
They have some excellent food and great service at a decent price.
Atmosphere: 5
Food: 5
Service: 5
We had a birthday party and it turned out great. The waitress did a great job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato Shrimp Scampi Broccoli and Cheese, Cheddar Biscuits
Food and waiter was great. No problems at all
Atmosphere: 5
Food: 5
Service: 5
Horrible service was and I got the lobster lovers duo and I think I’m 10% forever chemicals after 1 meal
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Cheddar Biscuits
Restaurantji Recommends
Very good food and service, but can tell it is an older restaurant in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ultimate Seafood Feast, Endless Chowder Salad & Cheddar Bay Biscuits, Cheddar Biscuits, Seafood-Stuffed Mushrooms, Walt's Favorite Shrimp Platter
The scallops and shrimp skewers were really good and with the two sides, there was plenty of food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheddar Biscuits, Mashed Potatoes
Mom's favorite place to go when in town.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Main Deck Margarita Flight
While we were eating we witnessed a manager being completely unprofessional with a server! Poor girl couldn’t even get a word out without the manager interrupting her! She didn't pull her to the side in private, so we witnessed the entire exchange. It also seemed like the host was gaining up with the manager and she allowed it! Kuddos to the server for keeping her composure! Red lobster really needs to teach their managers how to talk to people.
Atmosphere: 1
Food: 3
Service: 3
Josh was an excellent server and very friendly.
Atmosphere: 5
Food: 5
Service: 5
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