This is my first experience with something like this and I have to say this is a brilliant idea! This is a light desert experience and I highly recommend it! It melts in your mouth and it’s not too sweet or rich (we got the chocolate overload) it melts in your mouth! The taro boba was amazing. My husband ordered the white chocolate espresso and it was delicious too! Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Star Boyd (Vanic)
Past employees have told me to bring cash tips, because the owner redirects any of the card reader tips to their pockets and the employees are understaffed, underpaid and overworked. I do not appreciate tipping people because they were nice to me only to discover they didn't get my money but an entirely different person did that had nothing to do with the positive interaction whatsoever. The quality of the food and the vibes are great. The employees are great people, but the owner's personality is so bad she could probably have been remembered as some sort of mythological evil if she were born in ancient times.
Listen, if she needs the tip money for herself/her business so bad, she should raise the base prices. She shouldn't scam customers like me into trying to giving money to someone and then stealing it for herself midway. False advertising; not cool.
Atmosphere: 5
Food: 5
Service: 5
Peggy Henderson
Always great!
Atmosphere: 5
Food: 5
Service: 5
Gayle Watkins
Great place for dessert
Vegetarian options: None
Dietary restrictions: Lactose intolerance don't come
The staff is always friendly. It's a cool spot for some shaved ice. It's so light and not too sweet, a perfect treat.
Atmosphere: 4
Food: 5
Service: 5
vicky jefferson
We wanted to go someplace for dessert. It's just fancy shaved ice and drinks. From the pictures online we expected more options as far as actual desserts. Mea culpa. Service seemed kinda slow since we were the only customers, it's not like they had to cook anything. The guy that took our order did come to wipe the table. We loved the decor and vibe. The drink got a good review and the shaved ice we ordered got an ok but that's teens for you. Maybe next time we pay closer attention, pictures looked yummy online.
Atmosphere: 5
Food: 3
Service: 2
Sheila Thomas Shirley
Absolutely recomend Vampire Penguin in Aiken, SC. The snow desserts are light, delicious, and unique. There are so many options!!!
Dripp Flipp
I've been here a couple of times and although a little pricey it's worth it because everything I've had is good and it supports a small business.
Why 1 star? Multiple past employees have made it known that the owners keep all credit/debit card tips. We're under the impression we're tipping staff and it should state otherwise if that's the case. I'm pretty sure that's a form of wage theft:
Department of Labors website states: "An employer cannot keep employees’ tips under any circumstances; managers and supervisors also may not keep tips received by employees, including through tip pools; an employer that pays the full minimum wage and takes no tip credit may allow employees who are not tipped employees (for example, cooks and dishwashers) to participate in the tip pool;
An employer that collects tips to facilitate a mandatory tip pool generally must fully redistribute the tips within the pay period; and, employers that do not take a tip credit, but collect employees’ tips to operate a mandatory tip pool, must maintain and preserve payroll or other records containing information on each employee who receive tips and the weekly or monthly amount reported by the employee, to the employer, of tips received.
At the very least it's stingy and unethical.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Trudeau
Order was incorrect, server seemed like she did not want to be there. Very slow for a Sunday at lunchtime.
Atmosphere: 5
Food: 4
Service: 2
Tamela Spicer
Its little pricey but awesome unique place for all ages. I believe if it were more affordable they'd get more business and it would be easier for parents to take children out for good treat.
Vegetarian options: They have a non dairy section as well
Love the penguin. Its fun, service was good, people friendly. Love the flavor combos. Right on with them. Something for everyone. Love stopping in on hot or cold days cuz its always a good time.
This is my first experience with something like this and I have to say this is a brilliant idea! This is a light desert experience and I highly recommend it! It melts in your mouth and it’s not too sweet or rich (we got the chocolate overload) it melts in your mouth! The taro boba was amazing. My husband ordered the white chocolate espresso and it was delicious too! Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Past employees have told me to bring cash tips, because the owner redirects any of the card reader tips to their pockets and the employees are understaffed, underpaid and overworked. I do not appreciate tipping people because they were nice to me only to discover they didn't get my money but an entirely different person did that had nothing to do with the positive interaction whatsoever. The quality of the food and the vibes are great. The employees are great people, but the owner's personality is so bad she could probably have been remembered as some sort of mythological evil if she were born in ancient times.
Listen, if she needs the tip money for herself/her business so bad, she should raise the base prices. She shouldn't scam customers like me into trying to giving money to someone and then stealing it for herself midway. False advertising; not cool.
Atmosphere: 5
Food: 5
Service: 5
Always great!
Atmosphere: 5
Food: 5
Service: 5
Great place for dessert
Vegetarian options: None
Dietary restrictions: Lactose intolerance don't come
Parking: None
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach Cobbler Shaved Ice, Buttery Penguin
The staff is always friendly. It's a cool spot for some shaved ice. It's so light and not too sweet, a perfect treat.
Atmosphere: 4
Food: 5
Service: 5
We wanted to go someplace for dessert. It's just fancy shaved ice and drinks. From the pictures online we expected more options as far as actual desserts. Mea culpa. Service seemed kinda slow since we were the only customers, it's not like they had to cook anything. The guy that took our order did come to wipe the table. We loved the decor and vibe. The drink got a good review and the shaved ice we ordered got an ok but that's teens for you. Maybe next time we pay closer attention, pictures looked yummy online.
Atmosphere: 5
Food: 3
Service: 2
Absolutely recomend Vampire Penguin in Aiken, SC. The snow desserts are light, delicious, and unique. There are so many options!!!
I've been here a couple of times and although a little pricey it's worth it because everything I've had is good and it supports a small business.
Why 1 star? Multiple past employees have made it known that the owners keep all credit/debit card tips. We're under the impression we're tipping staff and it should state otherwise if that's the case. I'm pretty sure that's a form of wage theft:
Department of Labors website states:
"An employer cannot keep employees’ tips under any circumstances; managers and supervisors also may not keep tips received by employees, including through tip pools;
an employer that pays the full minimum wage and takes no tip credit may allow employees who are not tipped employees (for example, cooks and dishwashers) to participate in the tip pool;
An employer that collects tips to facilitate a mandatory tip pool generally must fully redistribute the tips within the pay period; and,
employers that do not take a tip credit, but collect employees’ tips to operate a mandatory tip pool, must maintain and preserve payroll or other records containing information on each employee who receive tips and the weekly or monthly amount reported by the employee, to the employer, of tips received.
At the very least it's stingy and unethical.
Atmosphere: 5
Food: 5
Service: 5
Order was incorrect, server seemed like she did not want to be there. Very slow for a Sunday at lunchtime.
Atmosphere: 5
Food: 4
Service: 2
Its little pricey but awesome unique place for all ages. I believe if it were more affordable they'd get more business and it would be easier for parents to take children out for good treat.
Vegetarian options: They have a non dairy section as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake, Twix Shaved Ice, Peach Cobbler Shaved Ice
Restaurantji Recommends
Great service! They have sugar free options too.
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing and such good ice flavors
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Candy
Best shaved ice I've ever had.
Kids always love it
Atmosphere: 5
Food: 5
Service: 5
Love the penguin. Its fun, service was good, people friendly. Love the flavor combos. Right on with them. Something for everyone. Love stopping in on hot or cold days cuz its always a good time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake, Banana Split, Polar Affogatto
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