Burger king in anderson by mall 2 people working 20 mins for food on inside 1 other person waiting and they got his food wron
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Ed Henderson
On Monday May 6th I used my BK app to place a order at the Burger King located at 4395 South Carolina Highway 24 in Anderson South Carolina.What should have been just a couple of minutes to pick up the order that I had electronically sent in advance turned into 30 minutes of hell.Even though there were no other cars in line it took nearly five solid minutes before someone would even answer the window and when I said I had a mobile order it took them several minutes to find it and then they informed me that their ice cream machine was broken and that instead of having the Fanta cherry ice that I ordered they're going to give me a cotton candy one instead. I told him I did not want a cotton candy one and I would like a refund of that part of my orderThe attendant at the window had no idea how to handle this so she went to get the manager and he informed me that they were just going to comp me with a soda instead and I told him that the soda was a far less value than what I paid for the icee and the ice cream and then he told me I would need to contact Uber to get a refund.I asked him why I needed to call Uber and he said well wherever you ordered your meal from and I said I ordered it from the BK app and he said "we don't have nothing to do with that kind of stuff, you just need to call these people that handle these internet things cuz they're the one that be in charge"I told him that the BK app is a part of Burger King and Uber has nothing to do with it and then he said well you need to call the 800 number and tell them and they'll give you a refund. I said how would they have any idea they didn't receive these items and then he said that I could just show them my receipt but what on Earth is that going to prove and besides the receipt is barely even readable as the print head is so badly worn on it.Chris Day is the manager that I dealt with but his solutions certainly didn't make any sense. I was quite frustrated with the entire experience and the 30 minutes that I wasted at this location.
Atmosphere: 2
Food: 2
Service: 1
logical_ thoughts
This place is the slowest, most unprofessional place I've ever been. And that's really saying something for a Burger King. No one expects excellence from a drive through, but come on. This was bad. I left without my food after waiting 20 minutes. I was the only one there and only ordered 2 whoppers. No drink. No fries.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Wayne Amanda Powell
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Brandon Mosely
I don't understand how this place is still open.I keep thinking I'm being pranked.The 2 whopper Jr burgers they gave me were so cold I think they pulled them out of the fridge.I hate giving bad reviews but damn it's been 4 years and corporate just isn't fixing the situation.
Atmosphere: 1
Food: 1
Service: 1
James Stoppelbein
If you pulled in this parking lot, just keep driving.
David Hammond
sorry the only thing i can say gud about this place was the young black lady working the window... whoever was working behind her wasn't about the customer but just rude...
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Hamburger
Shawn Pearson
Good food, service always slow.
Atmosphere: 3
Food: 5
Service: 3
Chris A
Decent food. A bit short staffed, so it tends to be a 5-10 minute wait even for one biscuit or burger.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Original Chicken Sandwich, Double Cheeseburger
Neal Boggs
You could tell the biscuits have been cooked a while kind of
Nice to be able to go to a hamburger place and even though the costs have gone up, the size and quality of the burger is the same it's always been.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
jim edwards
I started using the Burger King app and they have some really good deals ( free onion rings any size with any purchase) and the food is ready when you get thereKid-friendliness: What kid doesn't like Burger King?
If I were the owner I would sell this building and cut my loses. Dining room is never open for inside eating. Watched 4 cars drive away because they could eat inside. 3 cars in the drive thru for 30 plus minutes and never took the first order. Worst restaurant in anderson county.
Atmosphere: 1
Food: 1
Service: 1
Pst John
Ordered whopper no pickles and onion rings, was told out of onion rings... Got fries instead. Paid. Burger was cold, fries were cold, and 6 pickles on burger. Ridiculous! DO NOT Recommend!!!
Burger king in anderson by mall 2 people working 20 mins for food on inside 1 other person waiting and they got his food wron
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cheeseburger
On Monday May 6th I used my BK app to place a order at the Burger King located at 4395 South Carolina Highway 24 in Anderson South Carolina.What should have been just a couple of minutes to pick up the order that I had electronically sent in advance turned into 30 minutes of hell.Even though there were no other cars in line it took nearly five solid minutes before someone would even answer the window and when I said I had a mobile order it took them several minutes to find it and then they informed me that their ice cream machine was broken and that instead of having the Fanta cherry ice that I ordered they're going to give me a cotton candy one instead. I told him I did not want a cotton candy one and I would like a refund of that part of my orderThe attendant at the window had no idea how to handle this so she went to get the manager and he informed me that they were just going to comp me with a soda instead and I told him that the soda was a far less value than what I paid for the icee and the ice cream and then he told me I would need to contact Uber to get a refund.I asked him why I needed to call Uber and he said well wherever you ordered your meal from and I said I ordered it from the BK app and he said "we don't have nothing to do with that kind of stuff, you just need to call these people that handle these internet things cuz they're the one that be in charge"I told him that the BK app is a part of Burger King and Uber has nothing to do with it and then he said well you need to call the 800 number and tell them and they'll give you a refund. I said how would they have any idea they didn't receive these items and then he said that I could just show them my receipt but what on Earth is that going to prove and besides the receipt is barely even readable as the print head is so badly worn on it.Chris Day is the manager that I dealt with but his solutions certainly didn't make any sense. I was quite frustrated with the entire experience and the 30 minutes that I wasted at this location.
Atmosphere: 2
Food: 2
Service: 1
This place is the slowest, most unprofessional place I've ever been. And that's really saying something for a Burger King. No one expects excellence from a drive through, but come on. This was bad. I left without my food after waiting 20 minutes. I was the only one there and only ordered 2 whoppers. No drink. No fries.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Great food and service
Atmosphere: 5
Food: 5
Service: 5
I don't understand how this place is still open.I keep thinking I'm being pranked.The 2 whopper Jr burgers they gave me were so cold I think they pulled them out of the fridge.I hate giving bad reviews but damn it's been 4 years and corporate just isn't fixing the situation.
Atmosphere: 1
Food: 1
Service: 1
If you pulled in this parking lot, just keep driving.
sorry the only thing i can say gud about this place was the young black lady working the window... whoever was working behind her wasn't about the customer but just rude...
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Hamburger
Good food, service always slow.
Atmosphere: 3
Food: 5
Service: 3
Decent food. A bit short staffed, so it tends to be a 5-10 minute wait even for one biscuit or burger.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Original Chicken Sandwich, Double Cheeseburger
You could tell the biscuits have been cooked a while kind of
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Jordan was awesome!! Great attitude and service!
Nice to be able to go to a hamburger place and even though the costs have gone up, the size and quality of the burger is the same it's always been.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
I started using the Burger King app and they have some really good deals ( free onion rings any size with any purchase) and the food is ready when you get thereKid-friendliness: What kid doesn't like Burger King?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chocolate Chip Cookies, Original Chicken Sandwich, Hash Browns, Chicken Sandwich, Bacon King Sandwich, Chicken Nuggets, Cheeseburger, Egg & Cheese Croissan'Wich, Whopper, Double Cheeseburger, Hamburger
If I were the owner I would sell this building and cut my loses. Dining room is never open for inside eating. Watched 4 cars drive away because they could eat inside. 3 cars in the drive thru for 30 plus minutes and never took the first order. Worst restaurant in anderson county.
Atmosphere: 1
Food: 1
Service: 1
Ordered whopper no pickles and onion rings, was told out of onion rings... Got fries instead. Paid. Burger was cold, fries were cold, and 6 pickles on burger. Ridiculous! DO NOT Recommend!!!
Atmosphere: 1
Food: 1
Service: 1