I have gone to the Anderson location several times now. The food is hot, delicious and portion sizes and perfect. Highly recommend.
Atmosphere: 4
Food: 5
Service: 5
Martha Everett
Poor costumer service. No one knew what they were doing. Long wait times.
Atmosphere: 1
Service: 1
James Twarek
Great customer service. The staff is very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Townville Giant
Absolutely love Tropical Grille! Highly
Atmosphere: 5
Food: 5
Service: 5
F.S. Fuentes
Food was delicious. Only giving it 4 stars because the register asks for a tip when paying with a card. Come on it's a fastfood place and no one is serving you.
Atmosphere: 5
Food: 5
Service: 4
Annette
The music was too loud and made conversations difficult.
Atmosphere: 3
Food: 5
Service: 4
Sonya Grantz
Best Cuban sandwich....add some mustard curry sauce takes it to the next level!!
Atmosphere: 4
Food: 5
Service: 4
Leslie Smith
Ordered Family of 8 Meal and 2 Side of guacamole. Took longer than stated for food to be ready. Besides the food being cold/soggy and much, MUCH smaller proportions than expected...should have fed 8 people according to item description and barely was enough for 4 peopl... but there was OAK LEAVES and "other items" in some of the food. Not sure, something stringy. The beans had non-food leaves, see picture, and the chicken looked like it had been dropped and picked back up and served. Dirty! Beyond this, the food was mixed up... like while in the restaurant... I assume the employees drop food over the other food containers while preparing plates. Fresca had broccoli in it. Corn had onions. Didn't see the leaves in the beans until fixing plates bc they're covered in bean "soup". And only received a single individual order of fries, NOT an 8 person serving. Beans and corn were also in small bowls, NOT an 8 person serving. I had to cut my own lettuce and tomatoes to add to their bowl. I think they gave us the 4-person family meal size, not 8...but I paid for the 8-person family meal. Nearly double the price! New restaurant. I think they should have trained more before opening. I've never had this experience at any other Tropical Grille. I could go on... it was BAD! Food not safe to eat and employees aren't properly trained yet. Was only offered a $5 credit, when I paid right at $70! Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Caleb Anderson
Great atmosphere, service was nice, and prices are reasonable. The food was tasty, but very dry.
Atmosphere: 5
Food: 3
Service: 5
Eva Burke
We stopped by here for lunch on a Saturday around 12:45. It wasn’t really busy but it was a bit chaotic. People waiting for food were getting the wrong orders. Manager was not real friendly and our food was overcooked and cold.
Great customer serviceGreat foodNever missed a beatAlways try’s to make sure every order is right before customers leaveI love this this place
Atmosphere: 5
Food: 5
Service: 5
Deandrea Zae
Staff was friendly and food was banging! Definitely coming back! Everyone try the steak sandwich!
Atmosphere: 5
Food: 5
Service: 5
Kaiser Schnit
Total waste of $38. All 3 Cuban sandwiches were bone dry with no flavor. One of them didn't even have pickles on it, with very little mustard. There was only 1 piece of very very thinly sliced ham on them, half as thin as the piece of cheese! it was that thin. The bread taste like cardboard. Got the yuca fries, that were disgusting and way overly cooked, dry as hell, zero flavor! And how can you mess up plantains!? well they did. This place isn't going to last, food sucks!
Chase Suchka
Great restaurant, with delicious food and fabulous service.
Atmosphere: 5
Food: 5
Service: 5
Benjamin Hillard
The burger absolutely SLAPS, their fries are amazing too. The whole menu looks fantastic, everyone should come and try the food they have!!!
I have gone to the Anderson location several times now. The food is hot, delicious and portion sizes and perfect. Highly recommend.
Atmosphere: 4
Food: 5
Service: 5
Poor costumer service. No one knew what they were doing. Long wait times.
Atmosphere: 1
Service: 1
Great customer service. The staff is very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Absolutely love Tropical Grille! Highly
Atmosphere: 5
Food: 5
Service: 5
Food was delicious. Only giving it 4 stars because the register asks for a tip when paying with a card. Come on it's a fastfood place and no one is serving you.
Atmosphere: 5
Food: 5
Service: 4
The music was too loud and made conversations difficult.
Atmosphere: 3
Food: 5
Service: 4
Best Cuban sandwich....add some mustard curry sauce takes it to the next level!!
Atmosphere: 4
Food: 5
Service: 4
Ordered Family of 8 Meal and 2 Side of guacamole. Took longer than stated for food to be ready. Besides the food being cold/soggy and much, MUCH smaller proportions than expected...should have fed 8 people according to item description and barely was enough for 4 peopl... but there was OAK LEAVES and "other items" in some of the food. Not sure, something stringy. The beans had non-food leaves, see picture, and the chicken looked like it had been dropped and picked back up and served. Dirty! Beyond this, the food was mixed up... like while in the restaurant... I assume the employees drop food over the other food containers while preparing plates. Fresca had broccoli in it. Corn had onions. Didn't see the leaves in the beans until fixing plates bc they're covered in bean "soup". And only received a single individual order of fries, NOT an 8 person serving. Beans and corn were also in small bowls, NOT an 8 person serving. I had to cut my own lettuce and tomatoes to add to their bowl. I think they gave us the 4-person family meal size, not 8...but I paid for the 8-person family meal. Nearly double the price! New restaurant. I think they should have trained more before opening. I've never had this experience at any other Tropical Grille. I could go on... it was BAD! Food not safe to eat and employees aren't properly trained yet. Was only offered a $5 credit, when I paid right at $70! Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Great atmosphere, service was nice, and prices are reasonable. The food was tasty, but very dry.
Atmosphere: 5
Food: 3
Service: 5
We stopped by here for lunch on a Saturday around 12:45. It wasn’t really busy but it was a bit chaotic. People waiting for food were getting the wrong orders. Manager was not real friendly and our food was overcooked and cold.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Great customer serviceGreat foodNever missed a beatAlways try’s to make sure every order is right before customers leaveI love this this place
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly and food was banging! Definitely coming back! Everyone try the steak sandwich!
Atmosphere: 5
Food: 5
Service: 5
Total waste of $38. All 3 Cuban sandwiches were bone dry with no flavor. One of them didn't even have pickles on it, with very little mustard. There was only 1 piece of very very thinly sliced ham on them, half as thin as the piece of cheese! it was that thin. The bread taste like cardboard. Got the yuca fries, that were disgusting and way overly cooked, dry as hell, zero flavor! And how can you mess up plantains!? well they did. This place isn't going to last, food sucks!
Great restaurant, with delicious food and fabulous service.
Atmosphere: 5
Food: 5
Service: 5
The burger absolutely SLAPS, their fries are amazing too. The whole menu looks fantastic, everyone should come and try the food they have!!!
Atmosphere: 5
Food: 5
Service: 5