Tropical Smoothie Cafe

Every day, I'm sure they think my name is

Atmosphere: 5

Food: 5

Service: 5

Came in to order food and the cashier Noah took my order, the debit card machine went down after placing my order and while trying to pay the kitchen staff already had my food almost finished preparing. Joey the manager came over and sent me back out the door and would not make it right due to their system being down. I went to the ATM to come back and get my food, and Joey was in the back eating it. I found that a bit of an inconvenience, and now I know why he couldn’t make it right, he chose to eat the food instead of satisfying the customer. Noah however a pleasure. Joey, enjoy your lunch! Won’t be back!

Atmosphere: 1

Food: 5

Service: 1

This place was very nice and clean. The GM was there and he was considerate and asking his worker did she like working there. Heavan was there . My order was correct. I brought to my lady I caretake for and we split it. We both loved it.

Atmosphere: 5

Food: 5

Service: 5

My family and I love this Tropical Smoothie Cafe! The staff is friendly, and the menu has healthy options galore. Fresh fruits and vegetables make this place our #1 fast-food choice!

Dietary restrictions: This cafe’s staff is happy to customize and make recommendations for smoothies in an effort to meet nutritional preferences and avoid issues with food allergies. They thoroughly sanitize a blender before making my smoothie to ensure I don't have an allergic reaction.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mango Magic

Good smoothies and light fare.

Atmosphere: 5

Food: 5

Service: 5

Niece and nephew love the play area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch

I had the grilled buffalo wrap and one of the green drinks with a substitution. They were both excellent! If you buy both items you get half off the drink ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

Worst customer service experience I have had yet at this location. The service was horrible. I ordered “2” smoothies (yes, just 2) and I was the only customer in the store at the time of my order - but the 4 employees who were working could care less about servicing me - they were more concerned with chatting it up with each other and goofing around. My smoothie order sat in the blender waiting for 10mins for someone to complete my order. No one bothered to check on it until I said something. My suggestion for this location is FOCUS on the customer you are waiting on, and complete their order BEFORE you assist others. They could NOT refund my order when I expressed my discontent - and said they would leave a message for management. I doubt they will - and have yet to hear from anyone. I left with no product and no refund and an attitude from the staff that couldn’t care less that they failed to provide quality customer service.

Atmosphere: 1

Service: 1

Can’t get enough of the Apple Kale side salad! I love that when I mentioned my strawberry allergy, they immediately called back to sanitize a new blender, without making me feel demanding! Was greeted pleasantly by multiple staff and saw multiple other guests being taken care of quickly and kindly. Can’t wait to make it back again.

Atmosphere: 5

Food: 5

Service: 5

Every thing was fresh! I had a Bahamas Mama. My husband had the chicken jerk wrap. I love the laid back environment.

Atmosphere: 5

Food: 5

Service: 5

I just had a wisdom tooth out and I thought it would be a great idea to order a bowl. I asked for no seeds and they covered it in seeds. When I called them to get it corrected, they hung up on me and left the phone off the hook.

Atmosphere: 1

Food: 1

Service: 1

Though made up for, gotta work on greeting all customers.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Blueberry Bliss

My gym friends and I enjoy coming to tropical smoothie cafe after our workout. So as a Galentine gift , i wanted to gift 4 of my friends with a gift card . When I tried to purchase the gift cards in store, i was informed by an employee that they could only do one $25 gift card per customer per day . Meaning that i would have to purchase 1 gift card the day of and come back a different day for another one . To me that doesn’t even sound right or make sense ,and if it is there policy , then why isn’t it on the website or posted somewhere in store . The associate told me that i could still purchase at least one today , but i informed him that it would defeat the purpose . So instead i decided to gift my friends with smoothie king instead .

Atmosphere: 5

Food: 5

Service: 1

Their food is good and made fresh. If you're in a big hurry, this is not the place for you! But the wait is worth it if you're not in such a hurry.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sunshine Smoothie, Jerk Chicken Wrap Caribbean

i did door dash. food and smoothie was delicious. will definitely order

Food: 5

Service: 5

Recommended dishes: Sunrise Sunset, Chicken Bacon Ranch