This is one of the worst places to go in Aynor. As a former employee and semi regular customer, there is so much to be discussed.
Service is slow. So unimaginably slow. Sure, it might take about 10 mins to get a sub out in the drive-through if it's busy, but 30 mins? Ridiculous. Staff has always needed customer service training.
As a former employee, I beg for yall to reconsider eating here. Many times, I'd see questionable meat, and when brought to the managers attention, she told us to serve it anyway. They drop cups on the floor, and if you throw it away, you get yelled at. They want you to RINSE it off and put it back. Employees aren't allowed to use the subway cups either. They make you pay full price or you have to use your own cup/ kitchen cups. They have the bare minimum staff so it's impossible to call out for an emergency. The only people who can cover for you either 1. Already worked that day or 2. It's the person who has the day off. Also, the tea only gets made once a day, at the beginning of the shift.
Needs new management.
Olivia Cole
Horrible!! Took 20 mins for the girl to make 1 sub because she was busy talking non stop to the other girl about things they should not have been talking about in front of a customer. One said the other night a customer threatened her so her baby daddy and her dad came up with guns to sit in the parking lot, then the other says she wanted to run home to go beat her kid. Not to mention the place smelled like bleach and mold.
Atmosphere: 1
Food: 2
Service: 1
Kevin Hardee
Ordering through the App. workers must can’t read because they get our order wrong about 90% of the time. The food itself was fine it’s just aggravating when you get home and the order is wrong.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cold Cut Combo
darby paini
Tracy Ann was very polite and helpful. Food was good. Best service I’ve ever had at a subway. Clean bathrooms
Atmosphere: 5
Food: 4
Service: 5
Alyssa F
I can’t say the whole staff is awful, but one lady in particular is TERRIBLE! Tonya in particular working the drive thru was not helpful and extremely rude when I explained I needed assistance working the touch screen. She would not help me when I simply wanted only three things on my sandwich. She gave me attitude and assumed I should know how to work it already. My order was not at all complicated. We do not have a subway with a touch screen where I’m from. She for sure needs to be fired because she does not know what customer service is.
Atmosphere: 1
Food: 4
Service: 1
Tony Squires
Subway is still good
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Chip
Anthony Squires
Subway is still
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Chip
Gus Fuentes
Something
Atmosphere: 5
Food: 5
Service: 5
Shamika Brooks
The staff is not friendly. They are simply rude and seem to be racist. They barely spoke and took 3 mins to put on gloves and just stood there when they were ready. She could have simply said are you ready. All three employees acted as if we were bothering them. They didn't even know how to cut the sandwiches. The just piled stuff on the sandwiches causing then to just be so messy. They need training on the proper way to make sandwiches and need a customer service class. If you don't want to work do not come in!!!
Atmosphere: 1
Food: 1
Service: 1
Thomas Toler
TOUCHSCREEN TO ORDER SUCKS! I sat behind another vehicle that took FOREVER, literally over 5 minutes just to order. Then ours took longer doing it by touchscreen, then they ask for a TIP. Haha. I ordered and PAID for extra cheese that clearly isn’t on it. It’s less than the normal Amount. Pass it up, people!!
Nothing has changed since the last review. Everytime I go I regret it. The food is nasty and the employees are rude. So show up tonight and they refused to take my $50 bill. It was all I had. So off to somewhere that wants to take my money to feed my kids.
Crystal Ray
Went through the drive through. I couldn't for the life of me figure how to find salads on the menu even after touching the subs and salad icon . After 2nd try I pressed the help button. I told her I couldn't find the salads . She stated it's there and that's all I got . I can't back out so I pull to drive up window and tell her I can't place an order for salads could she help me . She stated no we can't place orders at the window. I stated i couldn't find the salads could she help me . She said it's there ppl place salad orders all the time, you will have to come inside . Really Subway .
Lora Clarkson
Did not get but one of my subs out of two, when asked if they could add the other I was informed I would have to drive through again and place another order. When I asked them to cancel my order, I was told that neither one of the ladies working could give a refund. Extremely bad service
This is one of the worst places to go in Aynor. As a former employee and semi regular customer, there is so much to be discussed.
Service is slow. So unimaginably slow. Sure, it might take about 10 mins to get a sub out in the drive-through if it's busy, but 30 mins? Ridiculous. Staff has always needed customer service training.
As a former employee, I beg for yall to reconsider eating here. Many times, I'd see questionable meat, and when brought to the managers attention, she told us to serve it anyway. They drop cups on the floor, and if you throw it away, you get yelled at. They want you to RINSE it off and put it back. Employees aren't allowed to use the subway cups either. They make you pay full price or you have to use your own cup/ kitchen cups. They have the bare minimum staff so it's impossible to call out for an emergency. The only people who can cover for you either 1. Already worked that day or 2. It's the person who has the day off. Also, the tea only gets made once a day, at the beginning of the shift.
Needs new management.
Horrible!! Took 20 mins for the girl to make 1 sub because she was busy talking non stop to the other girl about things they should not have been talking about in front of a customer. One said the other night a customer threatened her so her baby daddy and her dad came up with guns to sit in the parking lot, then the other says she wanted to run home to go beat her kid. Not to mention the place smelled like bleach and mold.
Atmosphere: 1
Food: 2
Service: 1
Ordering through the App. workers must can’t read because they get our order wrong about 90% of the time. The food itself was fine it’s just aggravating when you get home and the order is wrong.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cold Cut Combo
Tracy Ann was very polite and helpful. Food was good. Best service I’ve ever had at a subway. Clean bathrooms
Atmosphere: 5
Food: 4
Service: 5
I can’t say the whole staff is awful, but one lady in particular is TERRIBLE! Tonya in particular working the drive thru was not helpful and extremely rude when I explained I needed assistance working the touch screen. She would not help me when I simply wanted only three things on my sandwich. She gave me attitude and assumed I should know how to work it already. My order was not at all complicated. We do not have a subway with a touch screen where I’m from. She for sure needs to be fired because she does not know what customer service is.
Atmosphere: 1
Food: 4
Service: 1
Subway is still good
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Chip
Subway is still
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Chip
Something
Atmosphere: 5
Food: 5
Service: 5
The staff is not friendly. They are simply rude and seem to be racist. They barely spoke and took 3 mins to put on gloves and just stood there when they were ready. She could have simply said are you ready. All three employees acted as if we were bothering them. They didn't even know how to cut the sandwiches. The just piled stuff on the sandwiches causing then to just be so messy. They need training on the proper way to make sandwiches and need a customer service class. If you don't want to work do not come in!!!
Atmosphere: 1
Food: 1
Service: 1
TOUCHSCREEN TO ORDER SUCKS! I sat behind another vehicle that took FOREVER, literally over 5 minutes just to order. Then ours took longer doing it by touchscreen, then they ask for a TIP. Haha. I ordered and PAID for extra cheese that clearly isn’t on it. It’s less than the normal Amount. Pass it up, people!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast and good. Friendly faces
Vegetarian options: Get what you want.
Parking: Lots of good parking.
Wheelchair accessibility: Accessible
Nothing has changed since the last review. Everytime I go I regret it. The food is nasty and the employees are rude. So show up tonight and they refused to take my $50 bill. It was all I had. So off to somewhere that wants to take my money to feed my kids.
Went through the drive through. I couldn't for the life of me figure how to find salads on the menu even after touching the subs and salad icon . After 2nd try I pressed the help button. I told her I couldn't find the salads . She stated it's there and that's all I got . I can't back out so I pull to drive up window and tell her I can't place an order for salads could she help me . She stated no we can't place orders at the window. I stated i couldn't find the salads could she help me . She said it's there ppl place salad orders all the time, you will have to come inside . Really Subway .
Did not get but one of my subs out of two, when asked if they could add the other I was informed I would have to drive through again and place another order. When I asked them to cancel my order, I was told that neither one of the ladies working could give a refund. Extremely bad service
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