Domino's Pizza
129 Burton Hill Rd, Beaufort
(843) 524-8200
Recent Reviews
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For sure never ordering from Dominoes again. Placed an online order at 7:44pm. An hour goes by, I’m thinking okay the website saids the delivery can be anywhere from 30mins to an hour. Another hour goes by, now on hour 2 of waiting, still nothing. Tried calling multiple times no answer. Finally got an answer at 10:06pm. Gets told “sorry we only have one driver and multiple orders, yours will get there.” In the end, never received my order, no calls, no emails, not even a text from their messaging system.
Atmosphere: 1
Food: 1
Service: 1
THE SLOWEST PIZZA KNOWN TO MAN KIND. Like insane. Expect to wait over an hour for “fast” food pizza. Always takes 30-45min longer than the tracker says. Just pay extra for higher quality pizza and save yourself from the frustration.
Atmosphere: 1
Food: 1
Service: 1
Terriblely slow under staffed waited 2 hours,
Atmosphere: 1
Food: 4
Service: 1
No one’s picking up the phone and I’ve been waiting for two hours. Worst Dominos ever.
Atmosphere: 1
Food: 1
Service: 1
Don't bother buying pizza, unless you're okay with waiting 2+ hours if you're lucky to get it. Management is terrible and food not help their associates. Can't put too much blame on them as majority are kids, but they can do a better job and give a little bit more care in their work as well. Always understaffed, and constantly having drivers not come back or finishing their shifts and employees constantly walking out. They need to do a whole makeover of this Dominos or else I can see them getting shut down.
Atmosphere: 1
Food: 2
Service: 1
Ordered a pizza at 530am. Never recieved my pizza after it said delivered and had to drive in for a refund.
Atmosphere: 1
Food: 1
Service: 1
Absolutely awful. If could GIVE STARS I would
Atmosphere: 1
Food: 1
Service: 1
I wish could give a big zero for this place. Made an online order at about 7:30ish. The order was suppose to be ready at 8:18. This place is about a mile from the hotel and it took 30 minutes to get it and it was cold. I put my hand on top of the pizza and cold. Tried to call and NO one would ask as I drove to the store. The lady in the store says, you brought a delivery order back and said yes ma'am because it is cold. She asked if I wanted a reorder and said yes because I 3 kids that are hungry. She says she is short handed and got an attitude. I really did not care that was alot of money for cold food. I also had been here about 2 weeks ago and order with NO problem. I guess I WILL NOT be ordering here again. Plus as I was waiting for the new order, the phone was ringing constantly. Some body in management seas this because they need help
Atmosphere: 1
Food: 1
Service: 1
On more than one occasion ordering delivery, the pizza takes 40 minutes to be made and then sits idly at the store never delivered. When calling about the lack of delivery, there is never an answer. They do not answer the phone. When finally driving to the store to pick up my delivery order, the phone is on a constant ring and employees arguing with customers with my same issue and other employees just walking around doing nothing. The customer service is non existent and if they don’t have enough drivers, they don’t advertise it so there are often people driving to pick up a delivery order they paid extra for because it was delivery.
Atmosphere: 1
Food: 3
Service: 1
Ordered a pizza at 9:45, called over an hour later asking about my order and the employee answering the phone had no idea what he was doing. He passed me to the manager who said that they were waiting on a delivery driver and would send it out as soon as they could. Another hour fleet by and I called again asking for a refund with the manager and he said verbatim, “Yeah I don’t blame you.”
Service: 1
Restaurantji Recommends
Ordered online and waited one and a half hours. Called to see what the deal was and they said they had gotten backed up and it would be another hour for delivery.
Atmosphere: 1
Food: 1
Service: 1
I placed an order at 7:02pm and it was delivered at 9:28pm cold, wrong and not edible. I called and was told “it’s on the way”. No apology, no explanation … nothing. If you’re that under staffed then disable online ordering or close. I tried calling again for a refund after it was delivered and they would not answer the phone.
Atmosphere: 1
Food: 1
Service: 1
order delivery at 9:15 at night, 11:30 comes around my order is cancelled, tried to call. Sat on the phone waiting for half an hour, no response. clearly don’t have things figured out.
Atmosphere: 1
Food: 1
Service: 1
Looked ok the tracker and order confirmed and time was given. Order never came and after an hour it was just automatically canceled. Called the store and no answer. I looked at previous comments and all I can say is that I see a trend of horrible service.
Atmosphere: 1
Food: 1
Service: 1
This location was much better when there was a bunch of younger kids with the music on having fun running the show.
The two women in there today are over the heads. 52 minuets for a dominoes mobile order is crazy. Then you can’t even offer a SINGLE sauce pack for my inconvenience?
Should have just paid the kids more.
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