Donuts frosting is watered down! Every time I buy a dozen donuts for work the frosting gets everywhere. It's not the same quality! Watery!
Food: 1
Service: 5
Anna Kenny
Kenya went above and beyond and provided excellent customer service. Love this location!!
Atmosphere: 5
Food: 5
Service: 5
Callie F
We have gone to this Dunkin donuts and total of three times in the past year and we have had the same issue each time. Donuts barely frosted, munchkins not very glazed. I would say they have false advertising because there donuts look horrendous everytime we get them with little to no frosting.
Food: 1
Elle N
The coffee and food here is trash. The employees are down right terrible, rude, nasty and lazy. This place needs new employees and management that knows how to run a food business. Customer service is trash… zero customer service or people skills at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Dom T
If you want your order wrong, or donuts with the icing melting off or stale donuts, terrible customer service … come here. Otherwise.. don’t waste your time and money. There was one guy that worked here a while ago, not sure if he’s still there but he always made everything right. Lately it’s been terrible. I would give ZERO stars if I could. Wish there was another Dunkin near by, won’t be going to this one ! Starbucks it’s!
Atmosphere: 1
Food: 1
Service: 1
Taylor
2nd time this week they messed up my coffee. First one had basically no creamer, this one was all creamer and milk! Where is the coffee?!! I read the order on the sticker and there is NO COFFEE!!! Both tasted disgusting. the staff here need more training and better customer service, all rude. 👎🏼👎🏼👎🏼 the drink that’s all creamer was suppose to be a caramel craze. Employees need training on how to make the drinks correctly. Paid $7 for a damn cup of creamer and NO COFFEE.
Atmosphere: 1
Food: 1
Service: 1
Rossy
The last couple months it’s gone down hill at this location. I don’t know if it’s new employees they hire but service has been crap. Donuts taste old 90% of the time. Glaze barely on the “glazed” donuts or donut holes and they’ve made my order wrong even on a slow day with no wait. Won’t be coming here anymore. Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
Inez
my assortment of munchkins was unsatisfying to say the least. and since when do you not get a box with munchkins? they just threw them in the bag. super disappointing.
I placed an order on the Dunkin mobile app and arrived at the store during operating hours, but it was locked with workers inside who refused to open the door. I then pulled through the drive through and no one would acknowledge me there either. My order was prepaid through the app and I've been unable to speak with an actual human being at corporate customer service about receiving a refund.
Atmosphere: 1
Food: 1
Service: 1
Janice Mixon
Best place...service and workers very nice and quick on orders
Atmosphere: 4
Food: 5
Service: 5
Driver
This the first time in a while we got our donuts in a box. They throw them in a bag & often upside down. Frosting is barely there & this has been this way for a couple months now. Won’t be going back anymore. Gas station donuts are better quality
Landon Thorne
Who doesn't love Dunkin? Apple fritters are the best in the world.
Atmosphere: 4
Food: 4
Service: 4
Alfred Dedel
Coffee still great. Box of different munchkins was horrible! Even the go-to jelly was different and not good. All had a strange taste. Hope this is not standard now!
Very clean and bright internet is slow
Atmosphere: 5
Food: 4
Service: 5
Great service and friendly workers 👏
Atmosphere: 5
Food: 5
Service: 5
Donuts frosting is watered down! Every time I buy a dozen donuts for work the frosting gets everywhere. It's not the same quality! Watery!
Food: 1
Service: 5
Kenya went above and beyond and provided excellent customer service. Love this location!!
Atmosphere: 5
Food: 5
Service: 5
We have gone to this Dunkin donuts and total of three times in the past year and we have had the same issue each time. Donuts barely frosted, munchkins not very glazed. I would say they have false advertising because there donuts look horrendous everytime we get them with little to no frosting.
Food: 1
The coffee and food here is trash. The employees are down right terrible, rude, nasty and lazy. This place needs new employees and management that knows how to run a food business. Customer service is trash… zero customer service or people skills at this establishment.
Atmosphere: 1
Food: 1
Service: 1
If you want your order wrong, or donuts with the icing melting off or stale donuts, terrible customer service … come here. Otherwise.. don’t waste your time and money. There was one guy that worked here a while ago, not sure if he’s still there but he always made everything right. Lately it’s been terrible. I would give ZERO stars if I could. Wish there was another Dunkin near by, won’t be going to this one ! Starbucks it’s!
Atmosphere: 1
Food: 1
Service: 1
2nd time this week they messed up my coffee. First one had basically no creamer, this one was all creamer and milk! Where is the coffee?!! I read the order on the sticker and there is NO COFFEE!!! Both tasted disgusting. the staff here need more training and better customer service, all rude. 👎🏼👎🏼👎🏼 the drink that’s all creamer was suppose to be a caramel craze. Employees need training on how to make the drinks correctly. Paid $7 for a damn cup of creamer and NO COFFEE.
Atmosphere: 1
Food: 1
Service: 1
The last couple months it’s gone down hill at this location. I don’t know if it’s new employees they hire but service has been crap. Donuts taste old 90% of the time. Glaze barely on the “glazed” donuts or donut holes and they’ve made my order wrong even on a slow day with no wait. Won’t be coming here anymore. Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
my assortment of munchkins was unsatisfying to say the least. and since when do you not get a box with munchkins? they just threw them in the bag. super disappointing.
Service: 1
Restaurantji Recommends
I placed an order on the Dunkin mobile app and arrived at the store during operating hours, but it was locked with workers inside who refused to open the door. I then pulled through the drive through and no one would acknowledge me there either. My order was prepaid through the app and I've been unable to speak with an actual human being at corporate customer service about receiving a refund.
Atmosphere: 1
Food: 1
Service: 1
Best place...service and workers very nice and quick on orders
Atmosphere: 4
Food: 5
Service: 5
This the first time in a while we got our donuts in a box. They throw them in a bag & often upside down. Frosting is barely there & this has been this way for a couple months now. Won’t be going back anymore. Gas station donuts are better quality
Who doesn't love Dunkin? Apple fritters are the best in the world.
Atmosphere: 4
Food: 4
Service: 4
Coffee still great. Box of different munchkins was horrible! Even the go-to jelly was different and not good. All had a strange taste. Hope this is not standard now!
Food: 1
Service: 4
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