Second time to give this Wendy's another chance. First time (over 2 months ago) I finally left after waiting at the drive thru for over 20 minutes. Three cars behind me and one in front also left. This time it was the same. Gave up and left without food Horrible service and management. This place needs the Wendy's corporation to come in and either close this place or manage it.
Atmosphere: 3
Food: 3
Service: 1
Paul Shepherd
This location should be closed. I would rate lower if I could. The night manager there doesn't deserve to have a job anywhere with her don't care attitude!!!!
Atmosphere: 1
Food: 1
Service: 1
Andrew Gorski
I went there yesterday for a quick breakfast. Ordered 2 of their new bacon, egg, and cheese english muffin sandwich. It took about 20 minutes for the food to come out even though I was the only customer there at 8am. They forgot the egg on both sandwiches. Went there today and ordered the same thing. (This is the only place near my address) This time they forgot the cheese. They thought everything was so funny. They never apologized, they just said give us the sandwiches back. Awful service. Awful people. Do better Wendys.
Atmosphere: 1
Food: 2
Service: 1
Peyton Collins
Something is always wrong in this place. Their credit card machine is down or they can’t take orders through the drive thru. Something is always wrong so tired of it.
Service: 1
Branden Vigil
Management must not be too great at this location, I've visited this location 3 times in the recent 2 months and so far satisfaction is 0.5/10..1st Visit: I ordered a large Grilled chicken wrap meal, the wrap was unbelievably small compared to any other wendys so the portions seemed incorrect and I was given a medium fry instead of the Large I paid for.. 1/102nd Visit: Pulled up to Drivethru with no other cars in line mid day, 4 minutes go by, no answer so I left without lunch. 0/103rd Visit: Pulled up to Drive-thru and told I had to come inside to order, so once again left without lunch. 0/10Yes on the 3rd Visit I could have came inside but why should I have to when the Drive Thru was created for a purpose?While I do understand sometimes things can happen and things get difficult so problems happen, but for every Visit I make that's crazy. Looks like the Drive to either Point South or Bluffton is the only way I'll spend my money on this brand, its truly a shame because needing to drive up to 45minutes away if I would like a chicken wrap is crazy. At this point the location never should have been rebuilt if these are the results.
Atmosphere: 1
Food: 1
Service: 1
Dj WhaltBabieLuv
For it to be a newly built building, the inside is not clean, especially around the fountain drink area. Tables were sticky. Food was not hot. Alot of confusion among the workers about orders. Parking is tight.
Parking: Parking is tight
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Daniel “Slushie” Coker Jr
They were horrible to my friend who picked up dinner for our other friends and they1.acted like he was a problem and we're rude and snippy2. When he asked for two large dr.pepper and a small sweet tea they got the exact opposite and when asked they said "no that's what you asked for" and he just dropped it after that3. Messed up the order all together and didn't give us straws for the wrong drinks in my advice never go here again unless you want to get the worst customer experience of a lifetime.
Makiala Mcleod
I had no choice but to stop going to this location because I always have to wait 30 plus minutes to get my food. I just went there today and had to wait 30-45 minutes just to tell them I had an online order which wasn’t finished when I got to the window and I was told I can only have 2 packets of ketchup because they didn’t have very much . Then i was giving the wrong burger tried to call the store back multiple times but got sent straight to voicemail. Overall would not recommend eating here, seems like they don’t care who they hire and they all move slow . I also had to wait and watch all the workers walk out the store to grab sweets from a sweets truck while everyone was waiting in line .
Kelly Tee.
Paid for breakfast this morning. Was told to park. Waited 12 mins and I had to leave or I was going to be late for work. How does it take that much time for fast food?! More than likely won’t be going back to this Wendy’s!
DJ BrownBoy Ent Brown
I went there today at 10:45pm It took 30 minutes to get my food. An you also have rude employees
Took a couple minutes but my food was handed out hot and fresh... I gave them 3 stars because it does take a bit to get your food and if they have more than a couple cars in the drive through you can telll it sort of frazzles them. My most recent visit i was the 3rd car in line and by the time I got to the speaker there was a.line to the street. The guy asked me i go wanted any thing else and sent my order through before I had a chance to respond so he had to give me a total at the window. Then, my drink was only about 3/4-2/3 full. Not my best experience with this location.
Lee Hood
The fellow at drive thru was respectful but the food wasn't the best. There was employees running around the parking lot and looked t9 be a train wreck. I recommend goin to a different Wendy's in the area.
sabrina
Missing some of my order, had to return back to let them know, staff was nice .
carolart5
Stay away - filthy - ! Odor of rotting garbage all around the back side of the store. Very strong odor as you drive up to the order station, and then up to the pick-up window. After you smell this odor, you will want to just drive on and not eat here.
Roberto Miller
Lobby was closed. Food was fast and hot. Just need to slow down a bit to give condiments and folks
Second time to give this Wendy's another chance. First time (over 2 months ago) I finally left after waiting at the drive thru for over 20 minutes. Three cars behind me and one in front also left. This time it was the same. Gave up and left without food Horrible service and management. This place needs the Wendy's corporation to come in and either close this place or manage it.
Atmosphere: 3
Food: 3
Service: 1
This location should be closed. I would rate lower if I could. The night manager there doesn't deserve to have a job anywhere with her don't care attitude!!!!
Atmosphere: 1
Food: 1
Service: 1
I went there yesterday for a quick breakfast. Ordered 2 of their new bacon, egg, and cheese english muffin sandwich. It took about 20 minutes for the food to come out even though I was the only customer there at 8am. They forgot the egg on both sandwiches. Went there today and ordered the same thing. (This is the only place near my address) This time they forgot the cheese. They thought everything was so funny. They never apologized, they just said give us the sandwiches back. Awful service. Awful people. Do better Wendys.
Atmosphere: 1
Food: 2
Service: 1
Something is always wrong in this place. Their credit card machine is down or they can’t take orders through the drive thru. Something is always wrong so tired of it.
Service: 1
Management must not be too great at this location, I've visited this location 3 times in the recent 2 months and so far satisfaction is 0.5/10..1st Visit: I ordered a large Grilled chicken wrap meal, the wrap was unbelievably small compared to any other wendys so the portions seemed incorrect and I was given a medium fry instead of the Large I paid for.. 1/102nd Visit: Pulled up to Drivethru with no other cars in line mid day, 4 minutes go by, no answer so I left without lunch. 0/103rd Visit: Pulled up to Drive-thru and told I had to come inside to order, so once again left without lunch. 0/10Yes on the 3rd Visit I could have came inside but why should I have to when the Drive Thru was created for a purpose?While I do understand sometimes things can happen and things get difficult so problems happen, but for every Visit I make that's crazy. Looks like the Drive to either Point South or Bluffton is the only way I'll spend my money on this brand, its truly a shame because needing to drive up to 45minutes away if I would like a chicken wrap is crazy. At this point the location never should have been rebuilt if these are the results.
Atmosphere: 1
Food: 1
Service: 1
For it to be a newly built building, the inside is not clean, especially around the fountain drink area. Tables were sticky. Food was not hot. Alot of confusion among the workers about orders. Parking is tight.
Parking: Parking is tight
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
They were horrible to my friend who picked up dinner for our other friends and they1.acted like he was a problem and we're rude and snippy2. When he asked for two large dr.pepper and a small sweet tea they got the exact opposite and when asked they said "no that's what you asked for" and he just dropped it after that3. Messed up the order all together and didn't give us straws for the wrong drinks in my advice never go here again unless you want to get the worst customer experience of a lifetime.
I had no choice but to stop going to this location because I always have to wait 30 plus minutes to get my food. I just went there today and had to wait 30-45 minutes just to tell them I had an online order which wasn’t finished when I got to the window and I was told I can only have 2 packets of ketchup because they didn’t have very much . Then i was giving the wrong burger tried to call the store back multiple times but got sent straight to voicemail. Overall would not recommend eating here, seems like they don’t care who they hire and they all move slow . I also had to wait and watch all the workers walk out the store to grab sweets from a sweets truck while everyone was waiting in line .
Paid for breakfast this morning. Was told to park. Waited 12 mins and I had to leave or I was going to be late for work. How does it take that much time for fast food?! More than likely won’t be going back to this Wendy’s!
I went there today at 10:45pm It took 30 minutes to get my food. An you also have rude employees
Restaurantji Recommends
Took a couple minutes but my food was handed out hot and fresh... I gave them 3 stars because it does take a bit to get your food and if they have more than a couple cars in the drive through you can telll it sort of frazzles them. My most recent visit i was the 3rd car in line and by the time I got to the speaker there was a.line to the street. The guy asked me i go wanted any thing else and sent my order through before I had a chance to respond so he had to give me a total at the window. Then, my drink was only about 3/4-2/3 full. Not my best experience with this location.
The fellow at drive thru was respectful but the food wasn't the best. There was employees running around the parking lot and looked t9 be a train wreck. I recommend goin to a different Wendy's in the area.
Missing some of my order, had to return back to let them know, staff was nice .
Stay away - filthy - ! Odor of rotting garbage all around the back side of the store. Very strong odor as you drive up to the order station, and then up to the pick-up window. After you smell this odor, you will want to just drive on and not eat here.
Lobby was closed. Food was fast and hot. Just need to slow down a bit to give condiments and folks
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