Zaxby's Chicken Fingers & Buffalo Wings

Paid over 50 dollars for 2 family meals and drinks. I drove all the way home to find out all they gave me was the chicken. I called and said they forgot the fries and toast and the guy was very confused sounding. He hung up on me the first time and the second time I called he told me to drive back and they would give me the rest of my order. I have kids and it was getting late so I was very disappointed that the order couldn’t be made right.

always forgets fork and napkins in order, and when I order sauces they don’t include them.

Atmosphere: 3

Food: 4

Service: 2

Ordered from drive thru order was messed up, Asst Manager Amy stepped in apologize about the error and fixed it. Her customer service support was over and beyond what I have experienced since Covid 19. Thank you Amy for turning my frown into a smile!

Atmosphere: 5

Food: 5

Service: 5

Ordered a 4 piece combo and extra sauce, come to find out after I drove all the way home they gave me 3, skimped on the fries and gave me 1 sauce. Crazy I now have to check to make sure my food is right because you! the person who hears my order, repeats my order when I get to the window, reads it off a machine and a receipt still manages to screw it up.

Atmosphere: 1

Food: 1

Service: 1

Great experience. Staff was very friendly. Services was quick.

Atmosphere: 5

Food: 5

Service: 5

It was my birthday and they were great!

Atmosphere: 5

Food: 5

Service: 5

I have never been disappointed with this Zaxby's location. Everything is fresh, the guys and gals at the drive thru have always been pleasant and even when the line is long, it moves at a steady pace. Great job! Definitely my favorite. And the tea is awesome 😎

Atmosphere: 5

Food: 5

Service: 5

Went through the drive-thru and honestly had a pretty bad experience. The girl who took my card didn’t smile, didn’t say a word, and didn’t acknowledge me at all. When she handed me my order, same thing—no eye contact, no “thank you,” no kind of greeting or basic courtesy. Just handed the bag over and shut the window. Super rude and unprofessional.

Atmosphere: 1

Food: 4

Service: 1

Very nice staff, friendly and fast service

Atmosphere: 5

Food: 5

Service: 5

I usually love the zensation salad. Picked up one today. It was not up to your usual standards by a long shot. The greens were badly wilted, the chips were stale tasting and the egg roll was tuff and over cooked. Very disappointing.
Order # 109064347.

Fast service and very kind

Very clean and great service but the size of the portion are notable smaller.

The young lady.
That was waiting on us was terrific. She was a sweetheart.
Very mannerable.
I will go back again.

Everything was good nothing to complain about. Great service.

No customer service. Everyone was more interested in touching their dreads and twisting them while food was being passed around. No hygiene. No safe food practices. Absolutely disgusting. Then I got my food. The SMALLEST pieces of chicken I've ever seen in my life. They gave me a TINY portion of terrible tasting fries. The only reason why I felt full after I ate was because I had a large soda after. I wouldn't eat here if I was starving.