Chicken was old and hard and very small. Not even ediable Mashed potatoes were runny and awful. The biscuit was so hard you could knock a window out
Atmosphere: 2
Food: 1
Service: 2
Victory Snow
I came here and Very rude black lady in drive thru is very un professional and absolutely rude would not recommend
Atmosphere: 1
Food: 1
Service: 1
Samuel Duggan, Jr.
I stopped in this particular kfc in Clearwater sc to order my normal 4 piece big box. But since I was riding my motorcycle, and I needed to use the facilities, I decided to go inside. Once inside I went to the bathroom and noticed the door were locked. So I went to the counter and waited for someone to service me. No one came. There was an employee, a young lady there that was trying to get into the back that told me that they now lock the doors to the bathrooms. I'm like okay, I understand. However, I needed to use it and wash my hands. After several more min, the young lady reached over the counter, opened the door and proceeded to the back. I'm thinking she was going to get the key and unlock the doors for me. But she disappeared and never came back. At this point, the lady preparing the food in the back, looks up at me and says someone will be there in a min, I said to her that I've been up here already for 10 min and I need to use the bathroom. A couple more minutes go by and another young lady approached from the back and asked me could she take my order and I said yes but first I need to get into the bathroom. She walks off, comes back a couple minutes later and ask if I were just in the drive thru line. Now at this point, I'm irritated bc this has crossed the line of ridiculous. So I say to her sternly, no Ma'am, I was not outside in line, I've been here upfront for 10 min, needing the bathroom key and to order my food. Then I'm going to assume the manager yells at me that I don't need to talk to her like that and that I needed to order something... which sounds like a damn good idea, except for the fact I've been standing there for 15 min with no service! The young lady told her that I was ordering food but needed the bathroom first but instead of listening, she yelled at me again and at that point the door was finally opened and I used the bathroom. I've been on this Earth almost 60 yrs. I have never encountered such unprofessional behavior towards a customer. I know places have rules about their bathrooms. I understand. I know that some places are short staffed and sometimes you have to wait a little to place an order. I understand. But as a Man, I will not be disrespected this way, nor spend my hard earned money where decency is no where to be found. And no, I didn't place an order from the people who thought they could treat me that way.... also, I use to eat at this place almost 3 times a week, I've gotten orders wrong, food cold, etc. I've dealt with it..... but blatant disrespect, never!
Atmosphere: 1
Food: 3
Service: 1
John Berthaut
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Cindy Ginyard
They used to be really good. I don't know what's happened over the last few months but they've really gone downhill. We tried them again today instead of driving across town to the other one and was sadly disappointed. Order was missing items. Sides were not correct, biscuits were hard, and chicken was really greasy and soggy.
Keith Wilson
Fresh food, exceptional staff!
Atmosphere: 5
Food: 5
Service: 5
Bertina Smith-Burke
Rude customer service. I told the lady the fruit punch was lighter than normal. She said well that’s fruit punch. I get home my husband tasted it. It tasted like carbonated water. Tried to call but the line only gave a busy signal.
Jd Knight
This place should be shut down and never opened again!!
Melanie Willing
My visit today was the worst one yet. I used the drive thru and ordered what I usually order...a chicken stip kids meal. I always order a small Pepsi with the meal instead of the Capri Sun or milk and it has never been a problem before. Today I get told that I can't order a Pepsi. I explained that I always do and I was rudely told that it would be an extra charge. I have never been charged before but I didn't say anything. I pull up to the window and I am handed my Pepsi, which is a large. No problem, that would be the reason for the extra charge. The employee in the drive thru was not friendly at all and acted like they didn't want to be there. I get to back to work and open my box to find only 2 chicken strips....no fries. And I was given sweet and sour sauce. I was never even asked what sauce I wanted but that would not have been my choice. So now I have no fries and have to eat chicken with no sauce. I didn't have time to drive back to the restaurant to let them know the problem with my order. I have used this location numerous times as it is located near my office but I have never experienced such rude employees nor had my order so wrong.
Curtis
I'm hoping these were just unfortunate flukes, and if so, I'll eventually update the review. But last week, I ordered a 3 piece meal, got home, only had two pieces. Called the restaurant and the manager said I could pick up another any time. Went today at 4:15 and placed an order, mentioned the chicken. No problems. Got to the window and asked if I could add one side. The young girl said she couldn't add anything at the window. I thought this was ridiculous, because while I get the intent, it was just a side (which are already prepared) and no one was behind me. I say fine, she hands me my food and says have a good day. I start to pull off and realize she didn't give me my drink. I back up, wave in the window, point this out, and she says "Oh sorry" and then proceeds to make my drink. I've never had such problems back to back (added with minor annoyances), so hopefully I can alter this review after a couple more visits.
KFC is not what it used to be The chicken does not taste like it did back in the late '60s or '70s they have changed so much the original recipe has gone needs to come back
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken
Cottie Ledford
Driest pot pie ever. Crust was burnt had hardly any filling. And when you try to call no one answers. Do not recommend.
Food: 1
Service: 5
Michael Bowman
Place is trash have to pull up past the drive through and wait for 10 minutes just for them to still not put everything in the bag. I mean how hard is it to but the damn food in the BAG???
Chicken was old and hard and very small. Not even ediable Mashed potatoes were runny and awful. The biscuit was so hard you could knock a window out
Atmosphere: 2
Food: 1
Service: 2
I came here and Very rude black lady in drive thru is very un professional and absolutely rude would not recommend
Atmosphere: 1
Food: 1
Service: 1
I stopped in this particular kfc in Clearwater sc to order my normal 4 piece big box. But since I was riding my motorcycle, and I needed to use the facilities, I decided to go inside. Once inside I went to the bathroom and noticed the door were locked. So I went to the counter and waited for someone to service me. No one came. There was an employee, a young lady there that was trying to get into the back that told me that they now lock the doors to the bathrooms. I'm like okay, I understand. However, I needed to use it and wash my hands. After several more min, the young lady reached over the counter, opened the door and proceeded to the back. I'm thinking she was going to get the key and unlock the doors for me. But she disappeared and never came back. At this point, the lady preparing the food in the back, looks up at me and says someone will be there in a min, I said to her that I've been up here already for 10 min and I need to use the bathroom. A couple more minutes go by and another young lady approached from the back and asked me could she take my order and I said yes but first I need to get into the bathroom. She walks off, comes back a couple minutes later and ask if I were just in the drive thru line. Now at this point, I'm irritated bc this has crossed the line of ridiculous. So I say to her sternly, no Ma'am, I was not outside in line, I've been here upfront for 10 min, needing the bathroom key and to order my food. Then I'm going to assume the manager yells at me that I don't need to talk to her like that and that I needed to order something... which sounds like a damn good idea, except for the fact I've been standing there for 15 min with no service! The young lady told her that I was ordering food but needed the bathroom first but instead of listening, she yelled at me again and at that point the door was finally opened and I used the bathroom. I've been on this Earth almost 60 yrs. I have never encountered such unprofessional behavior towards a customer. I know places have rules about their bathrooms. I understand. I know that some places are short staffed and sometimes you have to wait a little to place an order. I understand. But as a Man, I will not be disrespected this way, nor spend my hard earned money where decency is no where to be found. And no, I didn't place an order from the people who thought they could treat me that way.... also, I use to eat at this place almost 3 times a week, I've gotten orders wrong, food cold, etc. I've dealt with it..... but blatant disrespect, never!
Atmosphere: 1
Food: 3
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
They used to be really good. I don't know what's happened over the last few months but they've really gone downhill. We tried them again today instead of driving across town to the other one and was sadly disappointed. Order was missing items. Sides were not correct, biscuits were hard, and chicken was really greasy and soggy.
Fresh food, exceptional staff!
Atmosphere: 5
Food: 5
Service: 5
Rude customer service. I told the lady the fruit punch was lighter than normal. She said well that’s fruit punch. I get home my husband tasted it. It tasted like carbonated water. Tried to call but the line only gave a busy signal.
This place should be shut down and never opened again!!
My visit today was the worst one yet. I used the drive thru and ordered what I usually order...a chicken stip kids meal. I always order a small Pepsi with the meal instead of the Capri Sun or milk and it has never been a problem before. Today I get told that I can't order a Pepsi. I explained that I always do and I was rudely told that it would be an extra charge. I have never been charged before but I didn't say anything. I pull up to the window and I am handed my Pepsi, which is a large. No problem, that would be the reason for the extra charge. The employee in the drive thru was not friendly at all and acted like they didn't want to be there. I get to back to work and open my box to find only 2 chicken strips....no fries. And I was given sweet and sour sauce. I was never even asked what sauce I wanted but that would not have been my choice. So now I have no fries and have to eat chicken with no sauce. I didn't have time to drive back to the restaurant to let them know the problem with my order. I have used this location numerous times as it is located near my office but I have never experienced such rude employees nor had my order so wrong.
I'm hoping these were just unfortunate flukes, and if so, I'll eventually update the review. But last week, I ordered a 3 piece meal, got home, only had two pieces. Called the restaurant and the manager said I could pick up another any time. Went today at 4:15 and placed an order, mentioned the chicken. No problems. Got to the window and asked if I could add one side. The young girl said she couldn't add anything at the window. I thought this was ridiculous, because while I get the intent, it was just a side (which are already prepared) and no one was behind me. I say fine, she hands me my food and says have a good day. I start to pull off and realize she didn't give me my drink. I back up, wave in the window, point this out, and she says "Oh sorry" and then proceeds to make my drink. I've never had such problems back to back (added with minor annoyances), so hopefully I can alter this review after a couple more visits.
Restaurantji Recommends
KFC is not what it used to be The chicken does not taste like it did back in the late '60s or '70s they have changed so much the original recipe has gone needs to come back
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken
Driest pot pie ever. Crust was burnt had hardly any filling. And when you try to call no one answers. Do not recommend.
Food: 1
Service: 5
Place is trash have to pull up past the drive through and wait for 10 minutes just for them to still not put everything in the bag. I mean how hard is it to but the damn food in the BAG???
Atmosphere: 1
Food: 1
Service: 1
The chicken was hot and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Chicken was not fresh and want come back
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Fried Chicken, Thigh, Gravy
Loading...