I am writing to share feedback regarding my recent visit to your restaurant on Sunday, the 23rd. My party placed our order through the kiosk, and unfortunately, the overall experience did not meet expectations.
• Upon arrival, we were not greeted, and there were four other orders ahead of ours waiting to be fulfilled. • The food was acceptable, but the chicken sandwich I received was overcooked, dry, and difficult to enjoy. • Basic necessities such as napkins were unavailable, as all dispensers were empty, and we had to request them directly. • The dining room required attention: tables had not been wiped, and the drink station was not clean.
Additionally, I observed behavior from a staff member who appeared to be the manager (a woman with brown hair, glasses) that I found unprofessional. She was yelling at staff members from the front registers, calling out names in a disruptive manner. While we were dining, she touched her face and hair before handling a tray of chicken, which raised concerns about food safety practices.
This experience was disappointing, especially since the service and staff we encountered on Friday were far more professional and welcoming. Based on this visit, we will not be returning to your establishment. As we were traveling through town, I hope these issues will be investigated and corrected to improve future customer experiences.
Thank you for your time and attention to this matter.
Atmosphere: 2
Food: 2
Service: 2
Cady Payne
Open until 11pm, by 9pm they are out of 80%of their menu, happened 5 times now in the past 2 months I've tried. Trying to order the honey bbq wings is like trying to find a unicorn, its one of the few edible items off the menu and they cant even keep it in stock. Pathetic for a billion dollar company. It would be nice if the area supervisor gave a shit about their stores. I get being out of something once or twice, but everyday? Not only they, i NEVER get napkins or a fork, literally have to ask every time, and 50% of the time my food is WRONG. Kfc corporate needs to visit this store bc this town is hard enough to live in, at least we could get a restaurant that actually has their menu in stock. Again, PATHETIC
nevaeh treadaway
they suck,
Jack Ebright
This is the only KFC I ever patronize because it's the best! Never over or und8 bjer cooked. Reasonable prices. Hot fresh friendly. I can't stand the KFC in Myrtle Beach and I hope these folks take over that franchise! NEW building! Great interior design... most amazing KFC I've seen. Pride wall for the Colonel.. Beautiful interior.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw
Heatherann Rebman
Typical KFC.
Atmosphere: 3
Food: 3
Service: 3
Stan Hill
The original recipe chicken was a bit greasy and the spices were off. Definitely not the KFC I grew up with.
Atmosphere: 3
Food: 3
Service: 4
Jesse Clauss
This has got to be the slowest KFC around every time I go to this kfc it is the worst service you will ever get then when you get your food half of your stuff will be missing and you say something to them they look at you and walk away… very shitty place I won’t waste my time there ever again.KFC fire everyone of them and get some people in there who know what they are doing!
amanda winchell
Was given only half our order then waited 2x as long to get the rest. So the first half wasn’t hot anymore.
Rushell Poore
This half chicken tenders are really getting under my skin. Literally they are cutting them in half now
Cloe R. Taylor
I really truly cannot imagine why anyone would give this place a 4 or 5 star review. I live in the area and have been here multiple times over the past few years, without fail every single time I have gotten food from here it has taken 10-20 minutes to receive (regardless of if it was an online order or not). Every time I have gotten food from here the food is cold and unappealing. And lastly, the staff always has an attitude or don’t seem like they’re there mentally at all. If I could give 0 stars at all, it baffles me this place is still in business let alone had the money to remodel.
I ordered online but they couldn’t be bothered to make my order. When I got there the guy just looked at me and slowly shuffled away. It took them another 20 minutes to give me my food and they only had 3 customers.
I would avoid this KFC if I were you. I won’t go back. The employees are pretty lazy and just don’t care.
Rachelouise
Came here to have lunch before we left .it wasn't busy at all, the floors felt a bit greasy/slippery underfoot
Kenneth Brown
Food was cooked in old grease. Had me throwing up before I got home
Andrew Bennett
Day time ladies are excellent and friendly
Renee Smith
KFC has gotten so expensive! I got a meal to eat there and one to take home $35!
I am writing to share feedback regarding my recent visit to your restaurant on Sunday, the 23rd. My party placed our order through the kiosk, and unfortunately, the overall experience did not meet expectations.
• Upon arrival, we were not greeted, and there were four other orders ahead of ours waiting to be fulfilled.
• The food was acceptable, but the chicken sandwich I received was overcooked, dry, and difficult to enjoy.
• Basic necessities such as napkins were unavailable, as all dispensers were empty, and we had to request them directly.
• The dining room required attention: tables had not been wiped, and the drink station was not clean.
Additionally, I observed behavior from a staff member who appeared to be the manager (a woman with brown hair, glasses) that I found unprofessional. She was yelling at staff members from the front registers, calling out names in a disruptive manner. While we were dining, she touched her face and hair before handling a tray of chicken, which raised concerns about food safety practices.
This experience was disappointing, especially since the service and staff we encountered on Friday were far more professional and welcoming. Based on this visit, we will not be returning to your establishment. As we were traveling through town, I hope these issues will be investigated and corrected to improve future customer experiences.
Thank you for your time and attention to this matter.
Atmosphere: 2
Food: 2
Service: 2
Open until 11pm, by 9pm they are out of 80%of their menu, happened 5 times now in the past 2 months I've tried. Trying to order the honey bbq wings is like trying to find a unicorn, its one of the few edible items off the menu and they cant even keep it in stock. Pathetic for a billion dollar company. It would be nice if the area supervisor gave a shit about their stores. I get being out of something once or twice, but everyday? Not only they, i NEVER get napkins or a fork, literally have to ask every time, and 50% of the time my food is WRONG. Kfc corporate needs to visit this store bc this town is hard enough to live in, at least we could get a restaurant that actually has their menu in stock. Again, PATHETIC
they suck,
This is the only KFC I ever patronize because it's the best! Never over or und8 bjer cooked. Reasonable prices. Hot fresh friendly. I can't stand the KFC in Myrtle Beach and I hope these folks take over that franchise!
NEW building! Great interior design... most amazing KFC I've seen. Pride wall for the Colonel.. Beautiful interior.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw
Typical KFC.
Atmosphere: 3
Food: 3
Service: 3
The original recipe chicken was a bit greasy and the spices were off.
Definitely not the KFC I grew up with.
Atmosphere: 3
Food: 3
Service: 4
This has got to be the slowest KFC around every time I go to this kfc it is the worst service you will ever get then when you get your food half of your stuff will be missing and you say something to them they look at you and walk away… very shitty place I won’t waste my time there ever again.KFC fire everyone of them and get some people in there who know what they are doing!
Was given only half our order then waited 2x as long to get the rest. So the first half wasn’t hot anymore.
This half chicken tenders are really getting under my skin. Literally they are cutting them in half now
I really truly cannot imagine why anyone would give this place a 4 or 5 star review. I live in the area and have been here multiple times over the past few years, without fail every single time I have gotten food from here it has taken 10-20 minutes to receive (regardless of if it was an online order or not). Every time I have gotten food from here the food is cold and unappealing. And lastly, the staff always has an attitude or don’t seem like they’re there mentally at all. If I could give 0 stars at all, it baffles me this place is still in business let alone had the money to remodel.
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I ordered online but they couldn’t be bothered to make my order. When I got there the guy just looked at me and slowly shuffled away. It took them another 20 minutes to give me my food and they only had 3 customers.
I would avoid this KFC if I were you. I won’t go back. The employees are pretty lazy and just don’t care.
Came here to have lunch before we left .it wasn't busy at all, the floors felt a bit greasy/slippery underfoot
Food was cooked in old grease. Had me throwing up before I got home
Day time ladies are excellent and friendly
KFC has gotten so expensive! I got a meal to eat there and one to take home $35!
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