Used the drive through. The staff at the speaker in Blythewood needs training. Doesn't speak politely and within McDonald's standards.
Food: 5
Service: 3
D J
Took awhile to place order even though the line was empty an nobody walking in. Placed order, started to leave and only ONE hash brown was in the bag despite ordering two. And not even the sauce was in there. I’ve been to other locations before mistakes happen. for it to be nobody in line and a very simple order made wrong like that I’m afraid to see what happens when it’s lunch time. Anywhere else would be better
Atmosphere: 1
Food: 1
Service: 1
Thomas Dvorak
The fresh fries were excellent, and the iced coffee was really good. However, I found the burger bun to be a little dry. Despite that minor issue, the overall quality was quite good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Domo
Close at 12 stop taken orders at 11:50
Atmosphere: 1
Food: 1
Service: 1
NPC Energy
I spent 30 minutes in the drive thru. There were only 2 people ahead of me
Atmosphere: 3
Food: 3
Service: 2
MATT KLIPPER
What a mess. Avoid if possible.
Atmosphere: 1
Food: 1
Service: 1
April Steel
Worst McDonald’s I’ve ever been to. Walked in hand sanitizer all over the floor. Go to the bathroom someone is throwing up (I hope they are okay but it should’ve been my sign to leave). Person calling out orders kept repeating the order number even though the customer said “right here” a good 3 times before the employee acknowledged them. Out of ice, out of sugar, and out of luck if you want an employee to acknowledge you’re there. Food was okay but just stop at the next McDonald’s down the road if you can.
Atmosphere: 1
Food: 3
Service: 3
Connor Jashienski
When we went into McDonald’s, the employee immediately started saying that breakfast was over. My dad then asked if I could still get a frappe, since frappes aren’t a breakfast item apparently. The employee said I couldn’t get one and then spoke rudely to my dad, saying, “I just told you breakfast is closed, don’t ask questions.” Her tone was disrespectful, and she did not explain the situation calmly or professionally. After that, she stood near the door and continued telling people that breakfast was over before they could even fully walk inside. She was loudly repeating this to customers as they entered. At one point, she began yelling at an elderly woman who told her that she was holding up the line and wasting time. The entire situation felt unnecessary and unprofessional, especially toward customers who were simply trying to place an order.
Laura Major
The employees here are the rudest I have ever experienced at a fast food restaurant. Our bag was sitting on the counter behind the registers. We kindly asked for someone to get it for us and were met with a very rude “excuse me” from a female employee. We were completely ignored by another male employee who walked right by when we again asked for our bag of food. There were multiple people standing in line at the counter to order food since not everyone likes to order on the screens. All of the employees were in the back ignoring all the customers. We asked for some coffee creamer for our coffee and were told that “everything we ordered is in the bag.” We were not even given basic decent customer service. I don’t know who is managing this location but they seriously need to consider reprimanding their employees for this behavior. This is completely unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Dominque Lee
This McDonald's was very busy when I came here and I must say they did a great job handling business! Food was great
It's McDo. Just here for the convenience of a fastfood. Nothing special and their food getting rediculously expensive.
Atmosphere: 3
Food: 3
Service: 3
jed ob1
The service there sucks at the to-go window they make you sit there for 5 minutes and don't say nothing to you welcome to McDonald's as normally what they say where I'm from they don't say nothing what's your order correct on the screen and then they'll wait 5 minutes and then say pull around look at here y'all ain't got nothing but duds working there except for the cooks the food is excellent The service is subpar Y'all probably already know this but can't get the adequate help but the best thing you can do is save a dollar and go ahead and cull all them service workers in there... Absolutely pathetic service
Food: 5
Marques Radden
Super slow, managers had attitude, wouldn’t even come up to see what was the problem with multiple customers orders…The only pleasant experience about this visit Herley…he was so calm, answered all the customers complaint, handled them well. Kept a smile on his face, stayed professional and kind. Thank you Herley
Erica Qualls
Do not waste your time stopping at this McDonald’s. The young employees are unprofessional and seem unsure of how to do their jobs, and the managers don’t appear to know how to assist or properly train them. The drive-through line is constantly wrapped around the building, yet workers are often seen standing outside chatting while the line barely moves. When you finally do get your food, it’s usually cold, incorrect, or both—forcing you to go inside for a fix. The managers don’t seem to care, and the overall lack of customer service is unacceptable. Save yourself the frustration and go to Zaxby’s, Wendy’s, or even Hardee’s across the street. This is by far the worst McDonald’s I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Erin King
It all went downhill when my receipt printed out blank at the kiosk. We started hearing everyone’s orders were also missing items, when our bag came out more than half the items were missing. When we inquired about said items, as they went off to “fix” the issue, we heard them continuously saying “they playing in our face.” (she was saying this after every person) there were about 5 people with missing items and there seemed to only be chaos, no resolution. Definitely 100% blame management, before we ordered I was in the bathroom and one of the women came in crying and yelling on the phone regarding the pressures of work.
Used the drive through. The staff at the speaker in Blythewood needs training. Doesn't speak politely and within McDonald's standards.
Food: 5
Service: 3
Took awhile to place order even though the line was empty an nobody walking in. Placed order, started to leave and only ONE hash brown was in the bag despite ordering two. And not even the sauce was in there. I’ve been to other locations before mistakes happen. for it to be nobody in line and a very simple order made wrong like that I’m afraid to see what happens when it’s lunch time. Anywhere else would be better
Atmosphere: 1
Food: 1
Service: 1
The fresh fries were excellent, and the iced coffee was really good. However, I found the burger bun to be a little dry. Despite that minor issue, the overall quality was quite good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Close at 12 stop taken orders at 11:50
Atmosphere: 1
Food: 1
Service: 1
I spent 30 minutes in the drive thru. There were only 2 people ahead of me
Atmosphere: 3
Food: 3
Service: 2
What a mess. Avoid if possible.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s I’ve ever been to. Walked in hand sanitizer all over the floor. Go to the bathroom someone is throwing up (I hope they are okay but it should’ve been my sign to leave). Person calling out orders kept repeating the order number even though the customer said “right here” a good 3 times before the employee acknowledged them. Out of ice, out of sugar, and out of luck if you want an employee to acknowledge you’re there. Food was okay but just stop at the next McDonald’s down the road if you can.
Atmosphere: 1
Food: 3
Service: 3
When we went into McDonald’s, the employee immediately started saying that breakfast was over. My dad then asked if I could still get a frappe, since frappes aren’t a breakfast item apparently. The employee said I couldn’t get one and then spoke rudely to my dad, saying, “I just told you breakfast is closed, don’t ask questions.” Her tone was disrespectful, and she did not explain the situation calmly or professionally.
After that, she stood near the door and continued telling people that breakfast was over before they could even fully walk inside. She was loudly repeating this to customers as they entered. At one point, she began yelling at an elderly woman who told her that she was holding up the line and wasting time. The entire situation felt unnecessary and unprofessional, especially toward customers who were simply trying to place an order.
The employees here are the rudest I have ever experienced at a fast food restaurant. Our bag was sitting on the counter behind the registers. We kindly asked for someone to get it for us and were met with a very rude “excuse me” from a female employee. We were completely ignored by another male employee who walked right by when we again asked for our bag of food. There were multiple people standing in line at the counter to order food since not everyone likes to order on the screens. All of the employees were in the back ignoring all the customers. We asked for some coffee creamer for our coffee and were told that “everything we ordered is in the bag.” We were not even given basic decent customer service. I don’t know who is managing this location but they seriously need to consider reprimanding their employees for this behavior. This is completely unacceptable.
Atmosphere: 1
Food: 3
Service: 1
This McDonald's was very busy when I came here and I must say they did a great job handling business! Food was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's McDo. Just here for the convenience of a fastfood. Nothing special and their food getting rediculously expensive.
Atmosphere: 3
Food: 3
Service: 3
The service there sucks at the to-go window they make you sit there for 5 minutes and don't say nothing to you welcome to McDonald's as normally what they say where I'm from they don't say nothing what's your order correct on the screen and then they'll wait 5 minutes and then say pull around look at here y'all ain't got nothing but duds working there except for the cooks the food is excellent The service is subpar Y'all probably already know this but can't get the adequate help but the best thing you can do is save a dollar and go ahead and cull all them service workers in there... Absolutely pathetic service
Food: 5
Super slow, managers had attitude, wouldn’t even come up to see what was the problem with multiple customers orders…The only pleasant experience about this visit Herley…he was so calm, answered all the customers complaint, handled them well. Kept a smile on his face, stayed professional and kind. Thank you Herley
Do not waste your time stopping at this McDonald’s. The young employees are unprofessional and seem unsure of how to do their jobs, and the managers don’t appear to know how to assist or properly train them. The drive-through line is constantly wrapped around the building, yet workers are often seen standing outside chatting while the line barely moves.
When you finally do get your food, it’s usually cold, incorrect, or both—forcing you to go inside for a fix. The managers don’t seem to care, and the overall lack of customer service is unacceptable.
Save yourself the frustration and go to Zaxby’s, Wendy’s, or even Hardee’s across the street. This is by far the worst McDonald’s I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
It all went downhill when my receipt printed out blank at the kiosk. We started hearing everyone’s orders were also missing items, when our bag came out more than half the items were missing. When we inquired about said items, as they went off to “fix” the issue, we heard them continuously saying “they playing in our face.” (she was saying this after every person) there were about 5 people with missing items and there seemed to only be chaos, no resolution. Definitely 100% blame management, before we ordered I was in the bathroom and one of the women came in crying and yelling on the phone regarding the pressures of work.
Atmosphere: 1
Food: 2
Service: 1
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