My experience tonight has probably been the worst fast food experience I've ever had which is insane considering I used to think that Chickfila was the gold standard for the fast food industry. No napkins, no straw, tea only half filled, no cheese or crunchy peppers for the side salad that you pay an inflated Doordash price of $5.29 for just to get a bowl of lettuce and one cherry tomato, the pickles were not even on the chicken sandwich but just thrown in the little sandwich bag, the bread was so soggy it was literally dripping and same with the breading on the chicken filet to the point it just slid off the chicken, and the chicken itself had two huge unchewable pieces of tendon/gristle running through it and big chunks of greasy fat. I ended up feeding the fries to my dog because what wasn't just crumbs was just thawed, uncooked potato. The last few times I've ordered from this location it's been one thing or two like the nuggets were extremely small half the nuggets were actually chunks of fat and not meat, watery Mac and cheese forgetting condiments, drink issues here and there but tonight was a whole different level of awful.
Atmosphere: 1
Food: 1
Service: 1
P Miller
This Chic- fil- a is run well; quick and efficient, with super friendly staff. Food was fresh, tasty, and most importantly, correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
larry hyatt
Always fresh food and with a smile and a blessing 🙌
Atmosphere: 5
Food: 5
Service: 5
Lito Lorenz
Got both chicken soups from here via the drive thru and great service and good soup.
Atmosphere: 5
Food: 5
Service: 5
Jeff Turner
Boiling springs really need to learn from every other location,went to pick up a mobile order, got home it was missing half the stuff, I call and speak to JP and he says they will fix it, I go back a 2nd time they hand me my bag and guess what still stuff missing. They do nothing to fix it. Hillcrest will be getting my business from now on.
On the whole this place is fast and employees are always courteous.
Atmosphere: 4
Food: 4
Service: 4
Laurin Reid-McAlister
One of the absolute worst locations I so miss our old Taylors location they did service right and it truly was their pleasure and ours to patronize their establishment
On the other hand just moving here three months ago and I’ve had four encounters that were horrible one with team leader over sauces I left with none three times my order was incorrect and when I reported it I asked for a call my account received a free cookie to redeem in place if three incorrect sandwiches don’t get me wrong some kids will take it off an still eat not my child one who’s autistic so this establishment never cared about my experiences or my most recent call in to customer care asking for contact and refund.
Not pleased knowing how all other surrounding locations operate there’s amiss here I spend well over 25-30+ and not to receive correct order is not acceptable service and unfortunately I never got a call back
Atmosphere: 1
Food: 2
Service: 1
Melanie Wiley
Just had the best chicken biscuit I’ve eaten in my entire life. The biscuit was perfectly cooked and so was the chicken inside.
Atmosphere: 5
Food: 5
Service: 5
Erica Greene
This has got to be the absolute worst Chick Fil A in existence. I don’t know what they were thinking when they built it there, the way that they did. They need to hire someone that solely does traffic control because it’s complete bull that you could go around the building and patiently wait just to get cut off by someone just pulling in and okay I get that that is not CFA’s fault however, it’s also bull that I was at the door to get my food and not one not two not three but FOUR cars behind me got their food first when all I ordered was two meals. AND IN TOP OF THAT when I ask the lady what’s going on she immediately hands me my food that’s just been sitting there….. are you joking? At least the food was hot and fresh right? Wrong. The fries were cold and soggy…. maybe that’s why it’s in boiling springs…. BS chick fil a is exactly right. Absolutely ridiculous DO BETTER.
Atmosphere: 1
Service: 1
Fran Scruggs
THANK YOU Chick-fil-A for have quick service, courteous employees and delicious food. I can't say that about your competitors that's close to you! You always have what's on your menu and it's quickly prepared. Keep up the good work!!!!
Great food!
Atmosphere: 5
Food: 5
Service: 5
Good Service and good food!
Atmosphere: 5
Food: 5
Service: 5
My experience tonight has probably been the worst fast food experience I've ever had which is insane considering I used to think that Chickfila was the gold standard for the fast food industry. No napkins, no straw, tea only half filled, no cheese or crunchy peppers for the side salad that you pay an inflated Doordash price of $5.29 for just to get a bowl of lettuce and one cherry tomato, the pickles were not even on the chicken sandwich but just thrown in the little sandwich bag, the bread was so soggy it was literally dripping and same with the breading on the chicken filet to the point it just slid off the chicken, and the chicken itself had two huge unchewable pieces of tendon/gristle running through it and big chunks of greasy fat. I ended up feeding the fries to my dog because what wasn't just crumbs was just thawed, uncooked potato. The last few times I've ordered from this location it's been one thing or two like the nuggets were extremely small half the nuggets were actually chunks of fat and not meat, watery Mac and cheese forgetting condiments, drink issues here and there but tonight was a whole different level of awful.
Atmosphere: 1
Food: 1
Service: 1
This Chic- fil- a is run well; quick and efficient, with super friendly staff. Food was fresh, tasty, and most importantly, correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
Always fresh food and with a smile and a blessing 🙌
Atmosphere: 5
Food: 5
Service: 5
Got both chicken soups from here via the drive thru and great service and good soup.
Atmosphere: 5
Food: 5
Service: 5
Boiling springs really need to learn from every other location,went to pick up a mobile order, got home it was missing half the stuff, I call and speak to JP and he says they will fix it, I go back a 2nd time they hand me my bag and guess what still stuff missing. They do nothing to fix it. Hillcrest will be getting my business from now on.
Atmosphere: 5
Food: 5
Service: 2
Hey, it's chicken..... How can you go wrong?
Atmosphere: 5
Food: 5
Service: 5
Love Chick-fil-A....
Atmosphere: 5
Food: 5
Service: 5
Great food and staff !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
On the whole this place is fast and employees are always courteous.
Atmosphere: 4
Food: 4
Service: 4
One of the absolute worst locations I so miss our old Taylors location they did service right and it truly was their pleasure and ours to patronize their establishment
On the other hand just moving here three months ago and I’ve had four encounters that were horrible one with team leader over sauces I left with none three times my order was incorrect and when I reported it I asked for a call my account received a free cookie to redeem in place if three incorrect sandwiches don’t get me wrong some kids will take it off an still eat not my child one who’s autistic so this establishment never cared about my experiences or my most recent call in to customer care asking for contact and refund.
Not pleased knowing how all other surrounding locations operate there’s amiss here I spend well over 25-30+ and not to receive correct order is not acceptable service and unfortunately I never got a call back
Atmosphere: 1
Food: 2
Service: 1
Just had the best chicken biscuit I’ve eaten in my entire life. The biscuit was perfectly cooked and so was the chicken inside.
Atmosphere: 5
Food: 5
Service: 5
This has got to be the absolute worst Chick Fil A in existence. I don’t know what they were thinking when they built it there, the way that they did. They need to hire someone that solely does traffic control because it’s complete bull that you could go around the building and patiently wait just to get cut off by someone just pulling in and okay I get that that is not CFA’s fault however, it’s also bull that I was at the door to get my food and not one not two not three but FOUR cars behind me got their food first when all I ordered was two meals. AND IN TOP OF THAT when I ask the lady what’s going on she immediately hands me my food that’s just been sitting there….. are you joking? At least the food was hot and fresh right? Wrong. The fries were cold and soggy…. maybe that’s why it’s in boiling springs…. BS chick fil a is exactly right. Absolutely ridiculous DO BETTER.
Atmosphere: 1
Service: 1
THANK YOU Chick-fil-A for have quick service, courteous employees and delicious food. I can't say that about your competitors that's close to you! You always have what's on your menu and it's quickly prepared. Keep up the good work!!!!
Atmosphere: 5
Food: 5
Service: 5
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