Firehouse Subs Boiling Springs

I was supposed to have no mayonnaise I can not eat it at all. They put mayonnaise all on it it was supposed to have cucumbers no cucumbers. They did not follow directions at all. I called to speak to a manager he hung up in my face. This was my very first time eating from this place. It will be my last I am very disappointed and I wasted my money.

Dietary restrictions: Mayonnaise

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips, Smoked Turkey Breast Medium

They have AMAZING sandwiches, and fresh every time we go. It's very clean, the staff is nice, but watch out for one thing-PICKLE! You're supposed to get a pickle spear with your sandwich and they forget it every single time. The decor is kinda like a firehouse with uniforms pictures etc. So you know the history and why it's called Firehouse, which is really cool. They also have a kids menu where kids can choose a sandwich and chips or just like the regular menu; you can make your own. Two pieces of advice though- if you're going for pick up check your order we've received someone else's one time. And watch for cars, Firehouse is located right in the middle of one of the busiest four ways in Boiling Springs!

Vegetarian options: You can make your own and make it vegetarian but very limited options.

Dietary restrictions: They offer water, energy drinks, milk and juice. If you need something taken off they do it without hesitation.

Kid-friendliness: The kid menu is small, but easy enough for a kid to read and understand what their sandwich will look like and taste like

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hook & Ladder, Turkey Bacon Ranch, Engineer, Submarine Sandwich

Perfect meal for dinner

Atmosphere: 4

Food: 4

Service: 5

Came in early Sunday morning, was very busy and there was only 2 girls in there at the time, however you could see there were plenty of tickets for the two of them to get through and they still managed to do it in a timely manner! Was not at all disappointed. A young girl named Ryan took my order and let me know it was going to be a little bit of a wait and apologized in advanced but she was very kind and helpful when taking my order and helping answer any and all of my questions! The two young ladies had my food out 10 minutes tops. Was very pleased and WILL be back again!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch

Great subs good service

Parking: Plenty of spots except during rushes.

Atmosphere: 5

Food: 5

Service: 4

I had my first Firehouse sub today. I tried the hook and ladder because that's what my husband likes. I only have one thing to say, goodbye Subway!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder

Good food, generally good price. Although the tipping is ridiculous because you aren't serving us, and if you don't tip, they'll go light on your sandwich meat.

Atmosphere: 4

Food: 5

Service: 3

Very slow to get orders to table. A total of 3 customers in the lobby, my spouse and I, and another gentleman. The lobby was filthy trash everywhere.

Atmosphere: 1

Food: 5

Service: 1

Not sure why I keep going back, I think it’s only the food that’s good!! The service sucks!!!

Atmosphere: 1

Food: 5

Service: 1

Waited 30 minutes to get a tuna sandwich. Staff was too busy joking around and playing on phones.

Atmosphere: 1

Food: 1

Service: 1

I like firehouse subs food, I just don't care for this location. I had came here a few times and every time I leave disappointed. Employees just barely make eye contact with you and it's like pulling teeth to put an order in because they are either cutting up or no one wants to do their job. And I get that the employees have assigned jobs but if the counter is busy someone needs to pipe up and say that we will be with you shortly. Its just common customer service. You just get blank stares and they continue to cut up. Listen, I don't care if you cut up when there's no work to be done but when you have people who pays your bills, aka your customers, I expect someone to be attentive. Because quite frankly these subs aren't cheap. Also why I did an online order so I at least wouldn't have to deal with the initial disappointment...Food was made wrong. I asked for no onions, got onions. Asked for extra spear pickle on the side, no extra pickle....and this review doesn't include my other disappointed experiences. I finally just got tired of it so I'm here.

Atmosphere: 1

Food: 1

Service: 1

Inman is much better

Atmosphere: 2

Food: 1

Service: 1

Just ordered a med ny steamer to go. Made the mistake of not checking until i got home. It's missing most of the meat. Disappointed with the quality and value. Feeling ripped off by yet another corporation. Won't be back

Atmosphere: 1

Food: 1

Service: 1

Skimpy sandwich, I'd call it a bread sandwich, thin slice of meat, cheese was not visible.
Terrible dining experience, won't go back!!!

Atmosphere: 4

Food: 1

Service: 2

Filthy place. The beverage area is terrible. Pretty sure those containers and machines haven't been cleaned in a long time. Gross.

Atmosphere: 1