Great service, friendly baristas and wonderful coffee and pastries!!
Atmosphere: 5
Food: 5
Service: 5
lauren parks
nobody will pick up the phone, like at all to know if they’re open.
Food: 5
Service: 1
TristanD123
There were multiple times I have entered this same Starbucks and received almost the same type of service each time I entered, there are about 2-3 of the staff that is friendly, and is never a problem, and usually I don’t Like to start any issues or get anybody in trouble for minor issues. But today it was Christmas, and I was specifically told they would be open till 5 and they closed in my face at 4
Atmosphere: 1
Food: 4
Service: 1
Ashley
Donnie, the shift leader, doesn’t know how to speak politely to customers. He’s rude. Starbucks may want to look at how he treats the people “under” him as well.
Atmosphere: 1
Food: 1
Service: 1
Louise Holdsworth
gotta love bringing the dog here for a pup cup. & then i have to get a cake pop & a coffee too!
Atmosphere: 5
Food: 5
Service: 5
Tanya “Cartmansmomma” Hagins
Always love my drinks at starbucks!! I only wish there was continuity regarding extra pumps of syrups. Sometimes I am charged for them and sometimes not (only at Ingles locations) l. When ordering from the app, I know if there are addl charges. I am really loving the Gingerbread Chai right now! It is delicious!
Atmosphere: 5
Food: 5
Service: 5
dustin seay
Please stop handing the tip pad out the drive-through window. If I want to tip I will go sit down at a restaurant. Have a server take my order and have them bring me my order not go through a drive-through.
Charlene Collins
Love fall so pumpkin spice latte hot is my favorite!!!!
Atmosphere: 5
Food: 5
Service: 5
Daylee Pruitt
Always a great time at this starbucks! Friendly staff, always trying to get the job done despite being slammed and sometimes understaffed. I think it takes someone who has been in the service industry before to actually understand how difficult working with the public can be at times. Love the hard workers that are here, here’s to hoping everyone else see that too!
Atmosphere: 5
Food: 5
Service: 5
Casey Hahn
I had a mobile order I put in, to be picked up in the drive thru but the line was wrapped around the building so I thought it would be easier to just run in and grab it. As I approach the counter, I proceeded to say just that and was rudely cut off with “what’s the name?” By a man with long hair behind the counter. I paused and continued my sentence to then be cut off again with the same question. I told him the name. He then abruptly turned around and put my drinks into a to go carrier and rather than handing them to me (standing there waiting), puts them on the far end of the counter. And walks away. No “have a good day” or “thank you”, nothing. I’ve worked/managed customer service and this is embarrassing. Although, lately it seems this is the culture of Starbuck’s employees so not surprising — professionalism is not very common anymore.
They prioritize the drive thru over walk in customers, you’ll be waiting a while to get served inside use drive thru if you can. Some employees are really good and hard working some are just spaced out and don’t know anything. Also the place is filthy and looks like it’s never been cleaned tables are super sticky and nasty.
Ladyred
This Starbucks consistently lacks essential items. The shortages are constant, varying from one item to another. Nearby locations seem to manage their inventory effectively, unlike this one. Given the high demand in this growing area, sufficient stock should be readily available to satisfy every customer. Customer satisfaction is key to repeat business. Furthermore, improved customer service at the drive-thru window is crucial. Remember, a customer's attitude often mirrors the service they receive. While you aren't obligated to provide exceptional service beyond the transaction, neither is the customer obligated to return to a location with subpar service, as their money can be spent elsewhere. Therefore, I strongly recommend management training for the staff.
Atmosphere: 1
Food: 1
Service: 1
Katelyn Mcswain
Love me some Starbucks coffee! Iced white chocolate mocha usually my go to but love too many hard to have a favorite! Until next time!😁
Atmosphere: 5
Food: 5
Service: 5
Matthew Ballew
Absolutely love this place.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Danish
Riley Teague
every time I have been to this location, I have been in shock of the rudeness from the people working here. On three separate occasions, a cashier has had an attitude issue for simple orders and do not represent the starbucks brand at all. Never had issues at a different locations with cashiers.
Great service, friendly baristas and wonderful coffee and pastries!!
Atmosphere: 5
Food: 5
Service: 5
nobody will pick up the phone, like at all to know if they’re open.
Food: 5
Service: 1
There were multiple times I have entered this same Starbucks and received almost the same type of service each time I entered, there are about 2-3 of the staff that is friendly, and is never a problem, and usually I don’t Like to start any issues or get anybody in trouble for minor issues. But today it was Christmas, and I was specifically told they would be open till 5 and they closed in my face at 4
Atmosphere: 1
Food: 4
Service: 1
Donnie, the shift leader, doesn’t know how to speak politely to customers. He’s rude. Starbucks may want to look at how he treats the people “under” him as well.
Atmosphere: 1
Food: 1
Service: 1
gotta love bringing the dog here for a pup cup. & then i have to get a cake pop & a coffee too!
Atmosphere: 5
Food: 5
Service: 5
Always love my drinks at starbucks!! I only wish there was continuity regarding extra pumps of syrups. Sometimes I am charged for them and sometimes not (only at Ingles locations) l. When ordering from the app, I know if there are addl charges.
I am really loving the Gingerbread Chai right now! It is delicious!
Atmosphere: 5
Food: 5
Service: 5
Please stop handing the tip pad out the drive-through window. If I want to tip I will go sit down at a restaurant. Have a server take my order and have them bring me my order not go through a drive-through.
Love fall so pumpkin spice latte hot is my favorite!!!!
Atmosphere: 5
Food: 5
Service: 5
Always a great time at this starbucks! Friendly staff, always trying to get the job done despite being slammed and sometimes understaffed. I think it takes someone who has been in the service industry before to actually understand how difficult working with the public can be at times.
Love the hard workers that are here, here’s to hoping everyone else see that too!
Atmosphere: 5
Food: 5
Service: 5
I had a mobile order I put in, to be picked up in the drive thru but the line was wrapped around the building so I thought it would be easier to just run in and grab it. As I approach the counter, I proceeded to say just that and was rudely cut off with “what’s the name?” By a man with long hair behind the counter. I paused and continued my sentence to then be cut off again with the same question. I told him the name. He then abruptly turned around and put my drinks into a to go carrier and rather than handing them to me (standing there waiting), puts them on the far end of the counter. And walks away. No “have a good day” or “thank you”, nothing. I’ve worked/managed customer service and this is embarrassing. Although, lately it seems this is the culture of Starbuck’s employees so not surprising — professionalism is not very common anymore.
Restaurantji Recommends
They prioritize the drive thru over walk in customers, you’ll be waiting a while to get served inside use drive thru if you can. Some employees are really good and hard working some are just spaced out and don’t know anything. Also the place is filthy and looks like it’s never been cleaned tables are super sticky and nasty.
This Starbucks consistently lacks essential items. The shortages are constant, varying from one item to another. Nearby locations seem to manage their inventory effectively, unlike this one. Given the high demand in this growing area, sufficient stock should be readily available to satisfy every customer. Customer satisfaction is key to repeat business. Furthermore, improved customer service at the drive-thru window is crucial. Remember, a customer's attitude often mirrors the service they receive. While you aren't obligated to provide exceptional service beyond the transaction, neither is the customer obligated to return to a location with subpar service, as their money can be spent elsewhere. Therefore, I strongly recommend management training for the staff.
Atmosphere: 1
Food: 1
Service: 1
Love me some Starbucks coffee! Iced white chocolate mocha usually my go to but love too many hard to have a favorite! Until next time!😁
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this place.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Danish
every time I have been to this location, I have been in shock of the rudeness from the people working here. On three separate occasions, a cashier has had an attitude issue for simple orders and do not represent the starbucks brand at all. Never had issues at a different locations with cashiers.
Atmosphere: 1
Food: 3
Service: 1
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