Marco's has the best pizza in town. I was only there to drop my grandson off because he works there.
K
Abysmal customer service, food tampering and CONSTANT issues.We have ordered from Marcos for years. When we moved, we started to get deliveries from this location. It baffles me how anyone actually has a good experience with these people.If the order isn't 1.5 hours late, then we are either missing a soda, got the wrong soda, random toppings on the pizza one of us is allergic to, they forget parts of the order and then there's today....We ordered a large cheese pizza that came with a missing sliver. Yes, we did assume the pizza had shifted. Yes, we tried to put it back together. No, it did not shift. No, it could not be put back together. It was literally missing a sliver.So we called and got a new one. Driver shows up and looks at it. Laughs and agrees it looks like someone possibly mis cut and tried to fix it. That's fine! And we probably would have been okay with it, if they had told us.The replacement pizza was exactly the freaking same. So we hand it back to the driver and call for a refund for the pizza.I then opened my cinnamon squares and there's nothing on it. It's just dry bread.... No butter, no sugar, no cinnamon.I call and the "manager" says "the order was already refunded. What do you want from me." I only put manager in quotes because I am fairly certain whoever I spoke to, was not actually a manager. It would not be the first time that this location had an employee pretending to be a manager. then he just... hung up on me.I just don't understand. We have always tipped well. We have always been kind. It almost feels personal at this point. We can't even get in touch with anyone that actually cares. The store managers do not care and the employees don't care. We have only called when there has actually been an issue and up until the last two times, we've always been very nice about it. if their goal was to get us to stop ordering, good job!
Atmosphere: 1
Food: 1
Service: 1
Alanah Pearl
This location is always on point with my order and they never fail ! This location is a little further than where I stay and I have a Marcos near me. However this location is worth the drive ! Also there’s always great deals.
Atmosphere: 5
Food: 5
Service: 5
Matt Davis
The pizza is okay. First time I’ve ever had canned mushrooms on a pizza and I’m not a fan. Also, the pizza lacks flavor; maybe it’s the sauce…I don’t know. Cheesy bread was better than the pizza. Delivery was quick and they have their own drivers.
Food: 2
Service: 4
Recommended dishes: Cheezybread
James Scarborough
I ordered a standard pizza bowl and it was missing both of the meats and the green peppers. I arrived 5 minutes after the order was schedule to be ready and told it would be right up. 15 minutes later a second person came to the window and asked me what I ordered and then walk to the rack, picked up my order and handed it to me. I place this order 35 minutes before it was scheduled to be picked up and the restaurant was not busy.
Atmosphere: 2
Food: 2
Service: 2
C lynn W-Dye
Good and fresh
Melinda Williams
Fast and officient. Good food! Did take out.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
John Fuller
Always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
CJ James
I really like the barbecue chicken pizza ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Kenya Darby
Went in to order for a company luncheon. The staff was friendly. Great service. The manager and waitress were both amazing in assisting me with an order for 20 people. Very clean and friendly environment. Even had a few laughs with them while I ordered.
Pizza was amazing as well as th customer service I will visit this location again soon.
Atmosphere: 5
Food: 5
Service: 5
Laura B
My favorite pizza company to eat at! Hands down the best above all other fast food pizza joints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
David Mead
This location can’t get an order right. Not even an online order that tells them how to make it.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Build Your Own Crispy Thin Crust Pizza
Kirk Bennett
The 4 meat called somethingReAally. Bllows away the hutBut It's for.me2 get beKuzJust the cheeseNPepperonjiIs.my FAVORITESERVICE could. B more helpful but I understandThey busy, let them make commission on the piesBet a whole lot of thingswould Increase/ improve
Atmosphere: 4
Food: 5
Service: 2
Stephanie G.
The staff makes this our favorite pizza joint in the Cayce area to order from. This location seems to stay busy & the staff is always friendly and constantly moving. Super fresh food, thin & crispy crust is done to perfection. Not a location to go dine-in so much but there are several tables if you so desire. They have a drive-through pick-up window but we go in to the counter to interact with the staff!!
Marco's has the best pizza in town. I was only there to drop my grandson off because he works there.
Abysmal customer service, food tampering and CONSTANT issues.We have ordered from Marcos for years. When we moved, we started to get deliveries from this location. It baffles me how anyone actually has a good experience with these people.If the order isn't 1.5 hours late, then we are either missing a soda, got the wrong soda, random toppings on the pizza one of us is allergic to, they forget parts of the order and then there's today....We ordered a large cheese pizza that came with a missing sliver. Yes, we did assume the pizza had shifted. Yes, we tried to put it back together. No, it did not shift. No, it could not be put back together. It was literally missing a sliver.So we called and got a new one. Driver shows up and looks at it. Laughs and agrees it looks like someone possibly mis cut and tried to fix it. That's fine! And we probably would have been okay with it, if they had told us.The replacement pizza was exactly the freaking same. So we hand it back to the driver and call for a refund for the pizza.I then opened my cinnamon squares and there's nothing on it. It's just dry bread.... No butter, no sugar, no cinnamon.I call and the "manager" says "the order was already refunded. What do you want from me." I only put manager in quotes because I am fairly certain whoever I spoke to, was not actually a manager. It would not be the first time that this location had an employee pretending to be a manager. then he just... hung up on me.I just don't understand. We have always tipped well. We have always been kind. It almost feels personal at this point. We can't even get in touch with anyone that actually cares. The store managers do not care and the employees don't care. We have only called when there has actually been an issue and up until the last two times, we've always been very nice about it. if their goal was to get us to stop ordering, good job!
Atmosphere: 1
Food: 1
Service: 1
This location is always on point with my order and they never fail ! This location is a little further than where I stay and I have a Marcos near me. However this location is worth the drive ! Also there’s always great deals.
Atmosphere: 5
Food: 5
Service: 5
The pizza is okay. First time I’ve ever had canned mushrooms on a pizza and I’m not a fan. Also, the pizza lacks flavor; maybe it’s the sauce…I don’t know. Cheesy bread was better than the pizza. Delivery was quick and they have their own drivers.
Food: 2
Service: 4
Recommended dishes: Cheezybread
I ordered a standard pizza bowl and it was missing both of the meats and the green peppers. I arrived 5 minutes after the order was schedule to be ready and told it would be right up. 15 minutes later a second person came to the window and asked me what I ordered and then walk to the rack, picked up my order and handed it to me. I place this order 35 minutes before it was scheduled to be picked up and the restaurant was not busy.
Atmosphere: 2
Food: 2
Service: 2
Good and fresh
Fast and officient. Good food! Did take out.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I really like the barbecue chicken pizza ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Went in to order for a company luncheon. The staff was friendly. Great service. The manager and waitress were both amazing in assisting me with an order for 20 people. Very clean and friendly environment. Even had a few laughs with them while I ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico, Deluxe Pizza, Pepperoni Pizza
Restaurantji Recommends
Pizza was amazing as well as th customer service I will visit this location again soon.
Atmosphere: 5
Food: 5
Service: 5
My favorite pizza company to eat at! Hands down the best above all other fast food pizza joints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
This location can’t get an order right. Not even an online order that tells them how to make it.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Build Your Own Crispy Thin Crust Pizza
The 4 meat called somethingReAally. Bllows away the hutBut It's for.me2 get beKuzJust the cheeseNPepperonjiIs.my FAVORITESERVICE could. B more helpful but I understandThey busy, let them make commission on the piesBet a whole lot of thingswould Increase/ improve
Atmosphere: 4
Food: 5
Service: 2
The staff makes this our favorite pizza joint in the Cayce area to order from. This location seems to stay busy & the staff is always friendly and constantly moving. Super fresh food, thin & crispy crust is done to perfection. Not a location to go dine-in so much but there are several tables if you so desire. They have a drive-through pick-up window but we go in to the counter to interact with the staff!!