I do not go into this establishment much due to my dietary restrictions however, I do love their pepper relish when I was in there just a few moments ago there was a gentleman that had placed an order online and wanted cheese removed, but did not put that in his order. The employees quickly started remaking his order at no additional charge allowed him to take the first sandwich that they had already given him with the option of throwing it away or giving it to somebody else. I thought that it was pretty amazing that he did not specify on his order, per the receipt which they pulled up, that he did not want any cheese. They still proceeded to remake an entire sandwich at no additional cost for his mistake not theirs. I think that shows some pretty amazing customer care as somebody who owns a small business locally myself. Good on you Jersey Mike crew 🙏🏼
Christina Peck
I have Celiac and was excited to find out they have gluten free bread! Shayne made it an even better experience by immediately changing his gloves, explaining that they will use a slicer that hasn’t been used for anything else, wash the grill, and get new utensils to ensure I did not get contaminated! He then preceded to make my sandwich himself while talking to the others about the importance of why he was doing it this way! It was amazing as I didn’t think I could get sandwiches anywhere!!!
Miguel Marrone
Best subs in Chapin!
Louisa C Zimmerman
The subs are my favorite, but since when does a business not accept cash over $20 ESPECIALLY when ordering multiple subs for a family!!! My bill was over $75 and I had $50's and did not bring a card... they would not take the cash and the subs were already made. I had to borrow my friend's credit card and give her the cash... it was embarrassing and infuriating... I was tempted to leave and go to Publix right behind the store. Do better Jersey Mike's- cash is king and this is still America where American currency is accepted in every business I know and should be.
Nick Nieri
The employees do not give you the extra meat when you do a mobile order on app. 2nd time I’ve gotten ripped off for an extra $5. I’d rather drive to a different Jersey mikes with employees that actually read the full order and follow through with their actual job descriptions. Very frustrating.
Steven Kinard
Looove this place wish I had one in my house 😋😋😋😋😋😂
April Niles
Always our weekly go to for dinner. Love the management and all the staff. We travel farther to go to this location because of quality of food and service.
Stacy Rushton
Amazing customer service.
Food: 5
Service: 5
Anonymous Anonymous
Friendly employees. Good came out fast and hot. They asked if we were rewards members too. One of the guys behind the counter saw my kid eyeballing the food while we were waiting for ours to be ready and he gave him a slice of cheese. So nice!
Atmosphere: 5
Food: 5
Service: 5
Jordan Freund
Stopped in during a road trip and just wanted to shout out the guy with the beard (sorry I didn't get your name). We asked if they could just warm some cheese in bread for our 2 year old and while they don't have the conventional setup to make a grilled cheese he was genuinely so excited to make it as best as possible for us while talking about his own children.
went in there, was greeted with a what do you want by the 16-year-old boy at the counter, only to be forgotten about and stood there for 15 minutes waiting on them to complete the order ahead of me just to find out that they were going to begin my order. two of the three people working on their cell phones and ill mannered Worst Jersey Mike’s I’ve ever been to hands-down
Atmosphere: 1
Food: 1
Service: 1
Damon Gordon
Fast service, delicious sandwiches
Atmosphere: 4
Food: 5
Service: 5
Tawania Lyles Miller
Delicious ? Still great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme, Club Sub
Bobbi
Delish
James Davis
I had ordered the turkey sandwich on wheat "Mike's way." The turkey was sliced beautifully and loaded onto the bread with the other condiments in a very quick manner. The young male sandwich artist was professional, efficient, and polite. I don't eat out often but was in Chapin and had a craving for a sub. Thanks. Peace be with you all.
I do not go into this establishment much due to my dietary restrictions however, I do love their pepper relish when I was in there just a few moments ago there was a gentleman that had placed an order online and wanted cheese removed, but did not put that in his order. The employees quickly started remaking his order at no additional charge allowed him to take the first sandwich that they had already given him with the option of throwing it away or giving it to somebody else. I thought that it was pretty amazing that he did not specify on his order, per the receipt which they pulled up, that he did not want any cheese. They still proceeded to remake an entire sandwich at no additional cost for his mistake not theirs. I think that shows some pretty amazing customer care as somebody who owns a small business locally myself. Good on you Jersey Mike crew 🙏🏼
I have Celiac and was excited to find out they have gluten free bread! Shayne made it an even better experience by immediately changing his gloves, explaining that they will use a slicer that hasn’t been used for anything else, wash the grill, and get new utensils to ensure I did not get contaminated! He then preceded to make my sandwich himself while talking to the others about the importance of why he was doing it this way! It was amazing as I didn’t think I could get sandwiches anywhere!!!
Best subs in Chapin!
The subs are my favorite, but since when does a business not accept cash over $20 ESPECIALLY when ordering multiple subs for a family!!! My bill was over $75 and I had $50's and did not bring a card... they would not take the cash and the subs were already made. I had to borrow my friend's credit card and give her the cash... it was embarrassing and infuriating... I was tempted to leave and go to Publix right behind the store. Do better Jersey Mike's- cash is king and this is still America where American currency is accepted in every business I know and should be.
The employees do not give you the extra meat when you do a mobile order on app. 2nd time I’ve gotten ripped off for an extra $5. I’d rather drive to a different Jersey mikes with employees that actually read the full order and follow through with their actual job descriptions. Very frustrating.
Looove this place wish I had one in my house 😋😋😋😋😋😂
Always our weekly go to for dinner. Love the management and all the staff. We travel farther to go to this location because of quality of food and service.
Amazing customer service.
Food: 5
Service: 5
Friendly employees. Good came out fast and hot. They asked if we were rewards members too. One of the guys behind the counter saw my kid eyeballing the food while we were waiting for ours to be ready and he gave him a slice of cheese. So nice!
Atmosphere: 5
Food: 5
Service: 5
Stopped in during a road trip and just wanted to shout out the guy with the beard (sorry I didn't get your name). We asked if they could just warm some cheese in bread for our 2 year old and while they don't have the conventional setup to make a grilled cheese he was genuinely so excited to make it as best as possible for us while talking about his own children.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
went in there, was greeted with a what do you want by the 16-year-old boy at the counter, only to be forgotten about and stood there for 15 minutes waiting on them to complete the order ahead of me just to find out that they were going to begin my order. two of the three people working on their cell phones and ill mannered Worst Jersey Mike’s I’ve ever been to hands-down
Atmosphere: 1
Food: 1
Service: 1
Fast service, delicious sandwiches
Atmosphere: 4
Food: 5
Service: 5
Delicious ? Still great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme, Club Sub
Delish
I had ordered the turkey sandwich on wheat "Mike's way." The turkey was sliced beautifully and loaded onto the bread with the other condiments in a very quick manner. The young male sandwich artist was professional, efficient, and polite. I don't eat out often but was in Chapin and had a craving for a sub. Thanks. Peace be with you all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The American Classic
Loading...