Location has gone down hill pretty fast, 2nd try in a row thought maybe it was a bad night. Then once again our order was wrong & forgot to put the loaded fries in bag. CHECK YOUR FOOD BEFORE YOU LEAVE!!!
SK KS
Second time visiting this location and having an issue with sauces not being in the bag when picking up. I placed my order in the app for pickup in the drive-thru. The sauces are clearly printed on the sticker that was on the bag. I asked the girl at the drive-thru, who was nice enough, if the sauces were in the bag since the bags were taped up and sealed, she said yes…well surprise no sauces. I don’t like spending almost $60 on 4 meals to turn around and eat them dry with no sauces. I don’t keep condiments in my house since they’re not healthy and this was our monthly eat out meal that we enjoy the things that aren’t healthy…well so needless to say my family did not enjoy this dinner especially since the sauces are what actually make their chicken good. Zaxbys sent me a survey asking how my experience was, I answered it with this same info…it then told me they’ll try to do better so if you decide to entertain this location, check on your sauces.
Michael McBride
New quesadillas are awesome
Danny Bird
Always good
Ricci Allen Sr
I can go into a Zaxbys in Chapin, Greer, Ducan (and probably any other place) and always find the napkins incorrectly put in the napkin dispenser. I know, it's petty but, how hard can it be...
Lee Spivey
This Zaxby’s is one of the newer locations in Columbia. It’s very clean and the customer service reminds me of Chick-fil-A. The food is always fresh and I’ve never experienced a problem with using my Zaxby’s app with redeeming my points. 🐔🙌🏼
Vegetarian options: A lot of Salad options. 🥗
Parking: They have plenty of parking spots in the lot.
Kid-friendliness: It’s family and child friendly with the layout atmosphere.
I placed a mobile order 15 min before i got here, then waited another 20 till i had to say somthing about not my foodd being ready and they didn’t even get in the system.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Sandwich
Joshua Medvec
forgot a tender, portion size for the fries was small compared to newberry, and i order extra sauce for 2 plates and got 3
Atmosphere: 4
Food: 1
Service: 3
DW Gallmann
We went here because our two year old grandson. He likes chicken fingers fries and raspberry lemonade. Hmm good he would say. I tried the chipotle chicken tacos. Very good. My wife had grilled chicken sandwich which she enjoyed. As soon as I can post photos I will.
Parking: Not RV friendly.
Kid-friendliness: Very kid friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings Fries
Mrs. Sue Quigley
Excellent food, atmosphere, the Chicken Strips are just as delicious as Chick Filet! Delicious Texas toast buttered on the one side.. I used to hate crinkle cut fries 🍟 but Zaxby's crinkle cut fries were AMAZINGLY 😋 Yummy! Their soft Taco was delicious too!! We highly recommend them! Mrs. Sue Quigley Lexington, South Carolina Local Guide
The staff were exceptionally polite and awesome during the lunch rush last week.
Atmosphere: 5
Food: 5
Service: 5
Jared Marshall
Good service. The food was good also.
Parking: No issues getting g a parking g place if your going to die E in or go I to pick up food.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wings, Cobb Salad
Sara Hill
Just stopped at this Zaxbys location! It’s beautiful and the bathrooms were so clean! I had to share?♀️
Shantill “Peaches” Messer
First of all let's get into the fact of you're not allowed to pay extra when you want a meal for a loaded fries but when you get your meal you're waiting for it 8 minutes to get small chicken no season on the fries cold bread very much overrated. This is the 2nd time I've tried Zaxby's, this one and one in Columbia.. and both are completely disappointing. I know I will never try them again because I'm a three-strike type girl and there's no need for me and try the third time because after both times being terrible experiences overly price for the food was very unseasoned and having to wait when no one else is in drive through and barely busy that I would have to wait so long.
Atmosphere: 1
Food: 1
Service: 2
Shantill Peaches “Peaches” Messer-Weber
First of all let's get into the fact of you're not allowed to pay extra when you want a meal for a loaded fries but when you get your meal you're waiting for it 8 minutes to get small chicken no season on the fries cold bread very much overrated. This is the 2nd time I've tried Zaxby's, this one and one in Columbia.. and both are completely disappointing. I know I will never try them again because I'm a three-strike type girl and there's no need for me and try the third time because after both times being terrible experiences overly price for the food was very unseasoned and having to wait when no one else is in drive through and barely busy that I would have to wait so long.
Location has gone down hill pretty fast, 2nd try in a row thought maybe it was a bad night. Then once again our order was wrong & forgot to put the loaded fries in bag. CHECK YOUR FOOD BEFORE YOU LEAVE!!!
Second time visiting this location and having an issue with sauces not being in the bag when picking up. I placed my order in the app for pickup in the drive-thru. The sauces are clearly printed on the sticker that was on the bag. I asked the girl at the drive-thru, who was nice enough, if the sauces were in the bag since the bags were taped up and sealed, she said yes…well surprise no sauces. I don’t like spending almost $60 on 4 meals to turn around and eat them dry with no sauces. I don’t keep condiments in my house since they’re not healthy and this was our monthly eat out meal that we enjoy the things that aren’t healthy…well so needless to say my family did not enjoy this dinner especially since the sauces are what actually make their chicken good. Zaxbys sent me a survey asking how my experience was, I answered it with this same info…it then told me they’ll try to do better so if you decide to entertain this location, check on your sauces.
New quesadillas are awesome
Always good
I can go into a Zaxbys in Chapin, Greer, Ducan (and probably any other place) and always find the napkins incorrectly put in the napkin dispenser. I know, it's petty but, how hard can it be...
This Zaxby’s is one of the newer locations in Columbia. It’s very clean and the customer service reminds me of Chick-fil-A. The food is always fresh and I’ve never experienced a problem with using my Zaxby’s app with redeeming my points. 🐔🙌🏼
Vegetarian options: A lot of Salad options. 🥗
Parking: They have plenty of parking spots in the lot.
Kid-friendliness: It’s family and child friendly with the layout atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Zalad Platter, Grilled Chicken, Wings, Cobb Salad, Sandwich, Chicken Nugget, Traditional Wings, Grilled Chicken Sandwich, Crinkle Fries, Chicken Fingerz, Boneless Wings Fries, Extra Sauce
I placed a mobile order 15 min before i got here, then waited another 20 till i had to say somthing about not my foodd being ready and they didn’t even get in the system.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Sandwich
forgot a tender, portion size for the fries was small compared to newberry, and i order extra sauce for 2 plates and got 3
Atmosphere: 4
Food: 1
Service: 3
We went here because our two year old grandson. He likes chicken fingers fries and raspberry lemonade. Hmm good he would say. I tried the chipotle chicken tacos. Very good. My wife had grilled chicken sandwich which she enjoyed. As soon as I can post photos I will.
Parking: Not RV friendly.
Kid-friendliness: Very kid friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings Fries
Excellent food, atmosphere, the Chicken Strips are just as delicious as Chick Filet! Delicious Texas toast buttered on the one side.. I used to hate crinkle cut fries 🍟 but Zaxby's crinkle cut fries were AMAZINGLY 😋 Yummy! Their soft Taco was delicious too!! We highly recommend them!
Mrs. Sue Quigley
Lexington, South Carolina
Local Guide
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff were exceptionally polite and awesome during the lunch rush last week.
Atmosphere: 5
Food: 5
Service: 5
Good service. The food was good also.
Parking: No issues getting g a parking g place if your going to die E in or go I to pick up food.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wings, Cobb Salad
Just stopped at this Zaxbys location! It’s beautiful and the bathrooms were so clean! I had to share?♀️
First of all let's get into the fact of you're not allowed to pay extra when you want a meal for a loaded fries but when you get your meal you're waiting for it 8 minutes to get small chicken no season on the fries cold bread very much overrated. This is the 2nd time I've tried Zaxby's, this one and one in Columbia.. and both are completely disappointing. I know I will never try them again because I'm a three-strike type girl and there's no need for me and try the third time because after both times being terrible experiences overly price for the food was very unseasoned and having to wait when no one else is in drive through and barely busy that I would have to wait so long.
Atmosphere: 1
Food: 1
Service: 2
First of all let's get into the fact of you're not allowed to pay extra when you want a meal for a loaded fries but when you get your meal you're waiting for it 8 minutes to get small chicken no season on the fries cold bread very much overrated. This is the 2nd time I've tried Zaxby's, this one and one in Columbia.. and both are completely disappointing. I know I will never try them again because I'm a three-strike type girl and there's no need for me and try the third time because after both times being terrible experiences overly price for the food was very unseasoned and having to wait when no one else is in drive through and barely busy that I would have to wait so long.
Atmosphere: 1
Food: 1
Service: 2
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