My wife just tried to order a sub on gluten free bread through DoorDash. $28!!!???? That is outrageous. Did not order and will never order again.
Service: 1
Lisa Vick
When asked if they wanted the sandwich jersey mikes way my daughter didn’t know what that was. The lady was like lettuce tomato and didn’t say the rest. When she placed the oil and vinegar on it my daughter said I’m sorry I did not know that would be placed on the sandwich. Can you please remake it. My daughter was very polite and apologized over and over again and the staff was rude. When you pay as much as you have to for a sandwich there you want it made correctly and you want friendly staff. This place lacks friendliness. The manager or whomever was cutting the meat didn’t even acknowledge as well when my daughter apologized. Needless to say I would not go to this jersey mikes.
This is a great place to eat and very consistent. Always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
William Rahe
I ordered a Mike’s Famous Philly from this location, and it was absolutely terrible. The bread was soggy, the cheese was all clumped to one side and turned into mush, and the steak was just as bad. I’m still nauseous even 30 minutes after trying to eat it. For the price, this was completely unacceptable. I definitely won’t be coming back unless there’s a serious improvement in quality.
Atmosphere: 1
Food: 1
Service: 1
Richelle
Absolutely my favorite location. Everything is always fresh and clean and the staff is so sweet. They go above and beyond. 10 out of 10 Every time
Atmosphere: 5
Food: 5
Service: 5
Tina Hewett
Dear Jersey Mike’s Team , I want to share some ongoing concerns I’ve experienced at your Lake Wylie, South Carolina location.
Nearly every time I visit—especially shortly after the store opens—I’m disappointed by the condition of the vegetables, particularly the lettuce. I always look forward to seeing a clean, fresh, and visually appealing food prep area when I walk in. However, what I consistently see is brown, wilted lettuce and a sparse amount of tomatoes in the container. This gives the impression that the ingredients are old or left over from the previous day, even though the staff says they are freshly prepped.
I understand that sometimes produce may brown quickly, but that’s all the more reason to keep it covered or stored in a way that preserves freshness until customers arrive. If the staff is unwilling or unable to replace all the lettuce, the simplest solution would be for them to retrieve fresh lettuce from the back to make my sandwich. That’s all I’m asking for—fresh, appetizing ingredients that match the quality Jersey Mike’s is known for.
What’s even more frustrating is the response I get when I bring up these concerns. Rather than offering a solution, the staff often pushes back or seems irritated. This attitude has led me to walk out without purchasing anything more than once. When a customer walks in, especially early in the day, the store should feel clean, fresh, and welcoming—not off-putting because of browned vegetables and limited produce.
I truly enjoy Jersey Mike’s and want to continue supporting your business, but I hope this feedback is taken seriously. First impressions matter, and consistency in food quality and customer service is key.
Atmosphere: 1
Food: 1
Service: 1
Georgiana Brown
Best subs!
Atmosphere: 5
Food: 5
Service: 5
Michelle Yezek
Great location and great place for lunch! I love Jersey Mikes!
Atmosphere: 5
Food: 5
Service: 5
Beth Laster
This store is AMAZING! I am celiac and they go above and beyond to ensure I have a positive experience EVERY SINGLE TIME! The staff listens to my concerns, get fresh veggies from the back to avoid cross contamination! I am so thankful for this store!!!
The app makes it easy to order, and it's always ready when they say it will be. I was surprised this location wasn't as busy as the one in Gastonia during the lunch hour on Saturday . They cut your meat and cheese fresh. It's always good.
A Gorby
Alex was very friendly
Tony Smith
Chelsea was great, helpful and professional, definitely returning here!
Christopher Lee
Came here for lunch with some clients, staff was great and accommodating to us! Sadie and Chelsea made sure there was no ham and extra pepperoni on my sandwich. Huge pepperoni fan over here 🫡
My wife just tried to order a sub on gluten free bread through DoorDash. $28!!!???? That is outrageous. Did not order and will never order again.
Service: 1
When asked if they wanted the sandwich jersey mikes way my daughter didn’t know what that was. The lady was like lettuce tomato and didn’t say the rest. When she placed the oil and vinegar on it my daughter said I’m sorry I did not know that would be placed on the sandwich. Can you please remake it. My daughter was very polite and apologized over and over again and the staff was rude. When you pay as much as you have to for a sandwich there you want it made correctly and you want friendly staff. This place lacks friendliness. The manager or whomever was cutting the meat didn’t even acknowledge as well when my daughter apologized. Needless to say I would not go to this jersey mikes.
Atmosphere: 1
Food: 1
Service: 1
Absolutely delicious Philly cheesesteak. Thank you.
Atmosphere: 5
Food: 5
Service: 5
This is a great place to eat and very consistent.
Always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Mike’s Famous Philly from this location, and it was absolutely terrible. The bread was soggy, the cheese was all clumped to one side and turned into mush, and the steak was just as bad. I’m still nauseous even 30 minutes after trying to eat it. For the price, this was completely unacceptable. I definitely won’t be coming back unless there’s a serious improvement in quality.
Atmosphere: 1
Food: 1
Service: 1
Absolutely my favorite location. Everything is always fresh and clean and the staff is so sweet. They go above and beyond. 10 out of 10 Every time
Atmosphere: 5
Food: 5
Service: 5
Dear Jersey Mike’s Team ,
I want to share some ongoing concerns I’ve experienced at your Lake Wylie, South Carolina location.
Nearly every time I visit—especially shortly after the store opens—I’m disappointed by the condition of the vegetables, particularly the lettuce. I always look forward to seeing a clean, fresh, and visually appealing food prep area when I walk in. However, what I consistently see is brown, wilted lettuce and a sparse amount of tomatoes in the container. This gives the impression that the ingredients are old or left over from the previous day, even though the staff says they are freshly prepped.
I understand that sometimes produce may brown quickly, but that’s all the more reason to keep it covered or stored in a way that preserves freshness until customers arrive. If the staff is unwilling or unable to replace all the lettuce, the simplest solution would be for them to retrieve fresh lettuce from the back to make my sandwich. That’s all I’m asking for—fresh, appetizing ingredients that match the quality Jersey Mike’s is known for.
What’s even more frustrating is the response I get when I bring up these concerns. Rather than offering a solution, the staff often pushes back or seems irritated. This attitude has led me to walk out without purchasing anything more than once. When a customer walks in, especially early in the day, the store should feel clean, fresh, and welcoming—not off-putting because of browned vegetables and limited produce.
I truly enjoy Jersey Mike’s and want to continue supporting your business, but I hope this feedback is taken seriously. First impressions matter, and consistency in food quality and customer service is key.
Atmosphere: 1
Food: 1
Service: 1
Best subs!
Atmosphere: 5
Food: 5
Service: 5
Great location and great place for lunch! I love Jersey Mikes!
Atmosphere: 5
Food: 5
Service: 5
This store is AMAZING! I am celiac and they go above and beyond to ensure I have a positive experience EVERY SINGLE TIME! The staff listens to my concerns, get fresh veggies from the back to avoid cross contamination! I am so thankful for this store!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The app makes it easy to order, and it's always ready when they say it will be. I was surprised this location wasn't as busy as the one in Gastonia during the lunch hour on Saturday .
They cut your meat and cheese fresh. It's always good.
Alex was very friendly
Chelsea was great, helpful and professional, definitely returning here!
Came here for lunch with some clients, staff was great and accommodating to us! Sadie and Chelsea made sure there was no ham and extra pepperoni on my sandwich. Huge pepperoni fan over here 🫡
amazing delicious scrumptious and clean!
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