I ordered hot fries and cheeseburger with onion tomato and lettuce. The French fries were stale and cold the toppings on the burger well that left much to the imagination. The little piece of lettuce was soggy, the thin piece of tomato was just awful and the onion was non existence. The sweet tea was awful, it wasn't sweet nor was it brewed properly! This was awful and I will not go back there. That also includes the lake wylie McDonald's which is also subpar. These places in lake wylie have poor management and when confronted, they just plain don't care, same for the workers!
Atmosphere: 3
Food: 1
Service: 3
Paul Hansen
Food is great. Staff is great. Whoever is controlling the ac is crazy. It is freezing in there. Staff in hoodies clearly uncomfortable. Almost too cold to stay and finish our food
Atmosphere: 4
Food: 5
Service: 5
Tony Mcclurkin
Just wanted to let everyone know they have cut the size of the salads got a apple pecan for lunch it’s almost half the size of what it was but same price
Greg
This is horrible. This place sucks. I have a doordash order and have been waiting in line at the drive thru for 20 minutes. Only one car has moved. I think I will wind up waiting for this order for about an hour. This is FREAKING RIDICULOUS!!!!!!;
Atmosphere: 1
Food: 1
Service: 1
Zanthia Boyd-Kesselly
The people here have lost their minds. But this time they have messed with the wrong one!!! The bullying & abuse of power will end NOW...especially over a freaking burger!!! I went there one evening to get 2 single meals! No ketchup no tomatoes Im allergic to tomato products. My kid usually just doesn't eat it because we dont eat them in our home... We get home and although I noticed the ketchup before I bit into the sandwich, and to my disgust tomatoes and ketchup was on both burgers! I was frustrated it had been a long day and I was hungry and tired.. I attempted to call but no answer so I ate something else!! The next day I returned advising the woman who came to the window what happened and requested a refund for both meals which had tomatoes & ketchup. She was very kind and she took my receipt and refunded the money. Part way up the road I realized she refunded only for 1 meal. I called no answer. I was in route somewhere and could not go back.. however I returned at a later time telling them what happened. The lady who had refunded the 1st meal called her manager up front who was Ms. BULLY, nasty and rude and clearly abusing her authority. Although the woman told her I did have a receipt and she only refunded for 1 meal. The bully said. We are not refunding for another meal even if it was incorrect. I will replace both meals! Just because I was upset at her demeanor I advised her I didn't want anymore meals from Wendy's at this location and want a refund. She refused again offering 2 meals instead. I told her she only owed one but her need to control and abused l her power demanded and insisted i take 2. Finally I agreed but I truly had lost my appetite and I had no need for 2 meals because my son was working and fast is not good to me cold!!! She took my name and as requested my sons name because I will never at there again! Bur he could utilize her the 2 meal replacement if desired. A few nights later my son asks me to stop and get one of the meals! Do you know the woman ( same woman who refunded me the first time and took our names knew of the forced 2 meal replacement called her manager the Bully... They had the nerve to say i was getting any refund or replacement and get out of the line or they were calling the police!!!! REALLY I've committed a crime because Wendy's made my burger wrong, and I requested a refund... And now im a criminal???? I was hott. I filed a complaint today let's see how that goes, filing complaint with BBB next and if Someone doesn't make me a happy camper with a smile on my face & an apology from the Bully! I will be fling a civil complaint!!! Over a freaking burger... she took it there so Let's Go... im a legal secretary and sorry you bullied the wrong one
Atmosphere: 1
Food: 1
Service: 1
Steven Emerson
Wendy’s has been a favorite of mine for years, in an other state. It will need something really bad to change that. Nothing here will come close at changing that.
Atmosphere: 5
Food: 3
Service: 5
Justin S
left out half our order 💔
S P
Open for breakfast. Nice clean, friendly staff
Kim Cepeda
Fries are yucky. All Wendy's 🍟 are yucky
Jimbo
Decent food and building, staff is friendly enough.
Seriously for $15 this food was garbage! Not even my dog was interested. Your people were how you say ghetto, loud, unprofessional, lazy, and need to learn it's work not home. 2nd do not lean out the window into my car, stop looking in my car, and making me uncomfortable. This place was by far one of the worst experiences for food, service, and overall treatment. One robot could have done better then the 4 people struggling with one order.
Tiffany Morris
This location NEVER has baked potatoes around 6pm. Why not keep better track of inventory?
Michelle
Wendy’s has zero curb appeal.
Bruce K.
Decent enough, this was my last stop before heading home. I wasn't up to cooking dinner so it was Wendy's today. I do love their Biggie Bag which includes a burger, nuggets, fries and a refillable drink (if you're dining in).
The dining room was clean and the condiments area was tidy/stocked.
My food took an appropriate amount of time. It was assembled properly. I have no complaints.
Ken Brannigan
It was over the top...a friend sent me to get him some food and his card was declinded.and I had nothing but change and as I was counting it out they gave me the food..a 8.00 dollar sandwich...that's really cooob l.
I ordered hot fries and cheeseburger with onion tomato and lettuce. The French fries were stale and cold the toppings on the burger well that left much to the imagination. The little piece of lettuce was soggy, the thin piece of tomato was just awful and the onion was non existence. The sweet tea was awful, it wasn't sweet nor was it brewed properly! This was awful and I will not go back there. That also includes the lake wylie McDonald's which is also subpar. These places in lake wylie have poor management and when confronted, they just plain don't care, same for the workers!
Atmosphere: 3
Food: 1
Service: 3
Food is great. Staff is great. Whoever is controlling the ac is crazy. It is freezing in there. Staff in hoodies clearly uncomfortable. Almost too cold to stay and finish our food
Atmosphere: 4
Food: 5
Service: 5
Just wanted to let everyone know they have cut the size of the salads got a apple pecan for lunch it’s almost half the size of what it was but same price
This is horrible. This place sucks. I have a doordash order and have been waiting in line at the drive thru for 20 minutes. Only one car has moved. I think I will wind up waiting for this order for about an hour. This is FREAKING RIDICULOUS!!!!!!;
Atmosphere: 1
Food: 1
Service: 1
The people here have lost their minds. But this time they have messed with the wrong one!!! The bullying & abuse of power will end NOW...especially over a freaking burger!!!
I went there one evening to get 2 single meals! No ketchup no tomatoes Im allergic to tomato products. My kid usually just doesn't eat it because we dont eat them in our home...
We get home and although I noticed the ketchup before I bit into the sandwich, and to my disgust tomatoes and ketchup was on both burgers! I was frustrated it had been a long day and I was hungry and tired.. I attempted to call but no answer so I ate something else!! The next day I returned advising the woman who came to the window what happened and requested a refund for both meals which had tomatoes & ketchup. She was very kind and she took my receipt and refunded the money. Part way up the road I realized she refunded only for 1 meal. I called no answer. I was in route somewhere and could not go back.. however I returned at a later time telling them what happened. The lady who had refunded the 1st meal called her manager up front who was Ms. BULLY, nasty and rude and clearly abusing her authority. Although the woman told her I did have a receipt and she only refunded for 1 meal. The bully said. We are not refunding for another meal even if it was incorrect. I will replace both meals! Just because I was upset at her demeanor I advised her I didn't want anymore meals from Wendy's at this location and want a refund. She refused again offering 2 meals instead. I told her she only owed one but her need to control and abused l her power demanded and insisted i take 2. Finally I agreed but I truly had lost my appetite and I had no need for 2 meals because my son was working and fast is not good to me cold!!! She took my name and as requested my sons name because I will never at there again! Bur he could utilize her the 2 meal replacement if desired.
A few nights later my son asks me to stop and get one of the meals! Do you know the woman ( same woman who refunded me the first time and took our names knew of the forced 2 meal replacement called her manager the Bully... They had the nerve to say i was getting any refund or replacement and get out of the line or they were calling the police!!!! REALLY I've committed a crime because Wendy's made my burger wrong, and I requested a refund... And now im a criminal???? I was hott. I filed a complaint today let's see how that goes, filing complaint with BBB next and if Someone doesn't make me a happy camper with a smile on my face & an apology from the Bully! I will be fling a civil complaint!!! Over a freaking burger... she took it there so Let's Go... im a legal secretary and sorry you bullied the wrong one
Atmosphere: 1
Food: 1
Service: 1
Wendy’s has been a favorite of mine for years, in an other state. It will need something really bad to change that. Nothing here will come close at changing that.
Atmosphere: 5
Food: 3
Service: 5
left out half our order 💔
Open for breakfast. Nice clean, friendly staff
Fries are yucky. All Wendy's 🍟 are yucky
Decent food and building, staff is friendly enough.
Restaurantji Recommends
Seriously for $15 this food was garbage! Not even my dog was interested. Your people were how you say ghetto, loud, unprofessional, lazy, and need to learn it's work not home.
2nd do not lean out the window into my car, stop looking in my car, and making me uncomfortable.
This place was by far one of the worst experiences for food, service, and overall treatment. One robot could have done better then the 4 people struggling with one order.
This location NEVER has baked potatoes around 6pm. Why not keep better track of inventory?
Wendy’s has zero curb appeal.
Decent enough, this was my last stop before heading home. I wasn't up to cooking dinner so it was Wendy's today. I do love their Biggie Bag which includes a burger, nuggets, fries and a refillable drink (if you're dining in).
The dining room was clean and the condiments area was tidy/stocked.
My food took an appropriate amount of time. It was assembled properly. I have no complaints.
It was over the top...a friend sent me to get him some food and his card was declinded.and I had nothing but change and as I was counting it out they gave me the food..a 8.00 dollar sandwich...that's really cooob l.
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