One star is one star too many for this establishment. We took our daughter, son-in-law, two-year-old grandson, and four-year-old granddaughter for lunch on Saturday, March 30th. The restaurant was very crowded, which was fine, however, the only seat available was a high top which is super challenging with little children (my granddaughter fell off the chair as we were worried would happen). We made it work and were waited on rather quickly. This is where it all went downhill. After getting drinks it was a long wait until our waitress reappeared. Seeing things were not moving quickly and knowing how impatient young children are, we put in our appetizer order and the children's lunch order. When the appetizers finally came out, the children's lunches were nowhere to be found. The waitress finally came to the table to bring the appetizers and said the kitchen forgot to put them in. I find this kind of difficult to believe and she had an electronic system rather than the traditional pad and paper. She took our lunch orders and we were not visited again for nearly 45 minutes. No apologies. No food. My son-in-law finally told the waitress to box up our food as we'd need to take it to go just and needed our bill as someone was bringing the food to the table. The waitress came back to bring the bill and told us that the manager (if there was one, we never saw that person) comped us 50% (we did not ask for this). The comped bill DID NOT make up for the utterly terrible experience we had. What made it worse is that my daughter is a server in a similar restaurant and told me that she'd never had such an awful dining experience. On top of all of it, the food was abysmal. The fried appetizers left us all feeling bloated and slightly ill. My husband's expensive seafood mac and cheese smelled bad, was tasteless, and the mac & cheese was watery. We will NEVER set foot in the Crafty Rooster ever again. :(
Atmosphere: 1
Food: 1
Service: 1
Anita Hunter
Great service. The food is typical bar food. They have games to play for adults and children. But it feels like a bar.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Rivertown Mac N’ Cheese
Krystle Giroux
I absolutely love Johanna and her mom and sister! They make it feel like a family and still keep up with the fast pace. Definitely a fave bc of them
Atmosphere: 5
Food: 5
Service: 5
Slamuri
Food was alright but service was horrible. Our waitress left us hanging for over 25 minutes before we ordered. She then left us hanging for another 45 minutes, we’re still waiting on our food. It’s been an hour and 15 minutes our kids are tired. Will update if we ever even get our food.
Ruth LeMoine
I think eye contact is a good skill for a bartender or server and we didn’t that. Ordered an appetizer and a meal and both came at the same time. Food was good. Would try again.
Atmosphere: 4
Service: 3
Dan Bennett
Food was fantasticService
Atmosphere: 5
Food: 5
Service: 5
Dennis strickland
Ordered a hamburger and it was rear. Ordered cut fries they were cold. Fried chicken sandwich was over cooked, dark brown in color. The floor under the table we set at had food and spilled water, I guess on the floor. Waitress very seldom come back to table. Not my kind of service or food. First and last visit.
Atmosphere: 2
Food: 2
Service: 2
Slow af X
Y’all have good food but FIX YOUR FRIES! Greasy and soggy every time it’s gross. I know yall can do better.
Atmosphere: 5
Food: 4
Service: 5
Mark Bruno
We call it our home town bar and good time place. Good food and good service.
Atmosphere: 5
Food: 5
Service: 5
nancy tisdale
There were 9 of us. The food and service were good, but I was surprised by the mandatory over 25% service charge.
Wow, what a gem of a find! We visited for lunch and had a splendid time. Our bartender Savannah was at the top of her game. Our food was served promptly, and was pleasing in every way. The craft beer list is one of the best in the area. Give these good folks a look!
Atmosphere: 5
Food: 5
Service: 5
Deborah Free
Always great food and an enjoyable time!
Leonard Conner
Food is fantastic but it is pretty disappointing when you come in and half the place reserved with no in them and you can’t get a table. All you want is one of the top burgers on thw East Coast .
Atmosphere: 5
Food: 5
Service: 5
Nick Augustine
Had a GREAT dinner! I got the Chicken and Bacon Mac & Cheese. It was spectacular!! It was a.very large portion. So large that I had the leftovers for dinner the next day. Our server was very cordial. Definitely will be back.
Tom Ellis
Burgers are one of the best around and Joanna was really on the ball taking care of everyone at the bar. All of their food is very good, one of our go to places when we are out and about. Never disappointed!
One star is one star too many for this establishment. We took our daughter, son-in-law, two-year-old grandson, and four-year-old granddaughter for lunch on Saturday, March 30th. The restaurant was very crowded, which was fine, however, the only seat available was a high top which is super challenging with little children (my granddaughter fell off the chair as we were worried would happen). We made it work and were waited on rather quickly. This is where it all went downhill. After getting drinks it was a long wait until our waitress reappeared. Seeing things were not moving quickly and knowing how impatient young children are, we put in our appetizer order and the children's lunch order. When the appetizers finally came out, the children's lunches were nowhere to be found. The waitress finally came to the table to bring the appetizers and said the kitchen forgot to put them in. I find this kind of difficult to believe and she had an electronic system rather than the traditional pad and paper. She took our lunch orders and we were not visited again for nearly 45 minutes. No apologies. No food. My son-in-law finally told the waitress to box up our food as we'd need to take it to go just and needed our bill as someone was bringing the food to the table. The waitress came back to bring the bill and told us that the manager (if there was one, we never saw that person) comped us 50% (we did not ask for this). The comped bill DID NOT make up for the utterly terrible experience we had. What made it worse is that my daughter is a server in a similar restaurant and told me that she'd never had such an awful dining experience. On top of all of it, the food was abysmal. The fried appetizers left us all feeling bloated and slightly ill. My husband's expensive seafood mac and cheese smelled bad, was tasteless, and the mac & cheese was watery. We will NEVER set foot in the Crafty Rooster ever again. :(
Atmosphere: 1
Food: 1
Service: 1
Great service. The food is typical bar food. They have games to play for adults and children. But it feels like a bar.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Rivertown Mac N’ Cheese
I absolutely love Johanna and her mom and sister! They make it feel like a family and still keep up with the fast pace. Definitely a fave bc of them
Atmosphere: 5
Food: 5
Service: 5
Food was alright but service was horrible. Our waitress left us hanging for over 25 minutes before we ordered. She then left us hanging for another 45 minutes, we’re still waiting on our food. It’s been an hour and 15 minutes our kids are tired. Will update if we ever even get our food.
I think eye contact is a good skill for a bartender or server and we didn’t that. Ordered an appetizer and a meal and both came at the same time. Food was good. Would try again.
Atmosphere: 4
Service: 3
Food was fantasticService
Atmosphere: 5
Food: 5
Service: 5
Ordered a hamburger and it was rear. Ordered cut fries they were cold. Fried chicken sandwich was over cooked, dark brown in color. The floor under the table we set at had food and spilled water, I guess on the floor. Waitress very seldom come back to table. Not my kind of service or food. First and last visit.
Atmosphere: 2
Food: 2
Service: 2
Y’all have good food but FIX YOUR FRIES! Greasy and soggy every time it’s gross. I know yall can do better.
Atmosphere: 5
Food: 4
Service: 5
We call it our home town bar and good time place. Good food and good service.
Atmosphere: 5
Food: 5
Service: 5
There were 9 of us. The food and service were good, but I was surprised by the mandatory over 25% service charge.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Wow, what a gem of a find! We visited for lunch and had a splendid time. Our bartender Savannah was at the top of her game. Our food was served promptly, and was pleasing in every way. The craft beer list is one of the best in the area. Give these good folks a look!
Atmosphere: 5
Food: 5
Service: 5
Always great food and an enjoyable time!
Food is fantastic but it is pretty disappointing when you come in and half the place reserved with no in them and you can’t get a table. All you want is one of the top burgers on thw East Coast .
Atmosphere: 5
Food: 5
Service: 5
Had a GREAT dinner! I got the Chicken and Bacon Mac & Cheese. It was spectacular!! It was a.very large portion. So large that I had the leftovers for dinner the next day. Our server was very cordial. Definitely will be back.
Burgers are one of the best around and Joanna was really on the ball taking care of everyone at the bar. All of their food is very good, one of our go to places when we are out and about. Never disappointed!
Atmosphere: 5
Food: 5
Service: 5