We order here often frankly because there are not a lot of good options in the area for other pizza. I have picked up whole pizzas here only to open the box and find them un-cut, or when they are cut often times it looks like someone who is geometrically challenged with one leg shorter than the other cut my pizza. Also, often times there are no liners in the box between the pizza and the cardboard. This location never has napkins or paper plates available either. The customer service is not very good here but that is par for the course no matter where you seem to go these days. When I order my pizza here, I open the box and inspect pizza to make sure everything is in order before I leave, if not I ask them to correct it or refund. Like I said, If I had more options for pizza near this area I would probably go there but this is what we have in this area at the time.
Atmosphere: 2
Food: 4
Service: 2
Jacob Nyson
Didn't order cheese pizza. Surprisingly you couldn't cook a cheese pizza right ether.
Food: 1
Service: 1
Jess Lindsay
Absolute rudest people EVER No customer service skills at all Do not even know how to answer a phone
Atmosphere: 1
Food: 2
Service: 1
Raven Gilliam
Despite a long line, Jessie did an excellent job keeping everything moving quickly and efficiently. He stayed pleasant, friendly, and professional the entire time, which really made the wait easier. Great customer service and a great attitude—exactly what you hope for when a place is busy. Thanks, Jessie!
Atmosphere: 5
Food: 5
Service: 5
dawson powell
Ordered a pizza, it was so greasy that the grease soaked through the box and stained the seat in my car. Called corporate, and they said the owner would reach out to handle it. Owner never reached out.
Atmosphere: 3
Food: 1
Service: 3
Maggie Cruz
Service is very bad here at the Conway on 501 . They’re either on there on phone or in the back talking. Some of the girls have attitude when you tell them you need to order. They need to do better
Atmosphere: 1
Food: 2
Service: 1
Mary Doghmi
The pizza was dry and not hot. The crazy bread was not fully cooked. The staff was rude. I will not be back .
Atmosphere: 1
Food: 1
Service: 1
Don Fields
Waited for 45 min.Ask someone to check on order could not find it finally said he made mistake put order under John. I requested a refund this took another 10 minutes. I'm done will never go back
Atmosphere: 1
Food: 1
Service: 1
Ronnie
Do not accept doordash orders for this place. Yes you unassigned after 30 minutes of sitting there without affecting your completion rate. But you've wasted 30 minutes.
Clap Trap
Worse service order food said it was supposed be ready at almost 7 had to wait almost 45 minutes after that to get it
I went in tonight and it was crowded and rough but you guys did good. Food wasn’t all the way hot or anything special but I appreciate yall. I work in the food industry myself and know it’s a lot to deal with with customers being rude or unreasonable. Keep pushing yourselves
Atmosphere: 4
Food: 5
Service: 4
Mechanicsloth
The last two times we have ordered from here they were very slow at getting me order ready and usually something is missing and we ordered online ahead of time so I probably won’t be back here again there service is terrible and there management and staff seem very disorganized!!!
Atmosphere: 1
Food: 2
Service: 1
Lea Crawford Jr
Tried to order through the app. It would not go through. Kept giving me a message saying. Call or go in the store to get the online order. Go in the store was told can't honor the deal. Then the young lady says. The deal works for some people and some people it don't.
Service: 1
Samuel Burns
My daughter's favorite
Atmosphere: 5
Food: 5
Service: 5
Meaghan Sullins
I ordered 11 pizzas- 4 cheese 4 pepperoni 2 supreme and 1 pepperoni stuffed crust. Talked on the phone with the girl about it being for a party and she knew exactly what I meant she said. I ordered the pizzas doubled but, that didn't happen. They weren't even cut all the way through. And I ordered it for 130 pickup the day before and my husband didn't walk out of there until 1:47. Like come on really.
We order here often frankly because there are not a lot of good options in the area for other pizza. I have picked up whole pizzas here only to open the box and find them un-cut, or when they are cut often times it looks like someone who is geometrically challenged with one leg shorter than the other cut my pizza. Also, often times there are no liners in the box between the pizza and the cardboard. This location never has napkins or paper plates available either. The customer service is not very good here but that is par for the course no matter where you seem to go these days. When I order my pizza here, I open the box and inspect pizza to make sure everything is in order before I leave, if not I ask them to correct it or refund. Like I said, If I had more options for pizza near this area I would probably go there but this is what we have in this area at the time.
Atmosphere: 2
Food: 4
Service: 2
Didn't order cheese pizza.
Surprisingly you couldn't cook a cheese pizza right ether.
Food: 1
Service: 1
Absolute rudest people EVER
No customer service skills at all
Do not even know how to answer a phone
Atmosphere: 1
Food: 2
Service: 1
Despite a long line, Jessie did an excellent job keeping everything moving quickly and efficiently. He stayed pleasant, friendly, and professional the entire time, which really made the wait easier. Great customer service and a great attitude—exactly what you hope for when a place is busy. Thanks, Jessie!
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza, it was so greasy that the grease soaked through the box and stained the seat in my car. Called corporate, and they said the owner would reach out to handle it. Owner never reached out.
Atmosphere: 3
Food: 1
Service: 3
Service is very bad here at the Conway on 501 . They’re either on there on phone or in the back talking. Some of the girls have attitude when you tell them you need to order. They need to do better
Atmosphere: 1
Food: 2
Service: 1
The pizza was dry and not hot. The crazy bread was not fully cooked. The staff was rude. I will not be back .
Atmosphere: 1
Food: 1
Service: 1
Waited for 45 min.Ask someone to check on order could not find it finally said he made mistake put order under John. I requested a refund this took another 10 minutes. I'm done will never go back
Atmosphere: 1
Food: 1
Service: 1
Do not accept doordash orders for this place. Yes you unassigned after 30 minutes of sitting there without affecting your completion rate. But you've wasted 30 minutes.
Worse service order food said it was supposed be ready at almost 7 had to wait almost 45 minutes after that to get it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went in tonight and it was crowded and rough but you guys did good. Food wasn’t all the way hot or anything special but I appreciate yall. I work in the food industry myself and know it’s a lot to deal with with customers being rude or unreasonable. Keep pushing yourselves
Atmosphere: 4
Food: 5
Service: 4
The last two times we have ordered from here they were very slow at getting me order ready and usually something is missing and we ordered online ahead of time so I probably won’t be back here again there service is terrible and there management and staff seem very disorganized!!!
Atmosphere: 1
Food: 2
Service: 1
Tried to order through the app. It would not go through. Kept giving me a message saying. Call or go in the store to get the online order. Go in the store was told can't honor the deal. Then the young lady says. The deal works for some people and some people it don't.
Service: 1
My daughter's favorite
Atmosphere: 5
Food: 5
Service: 5
I ordered 11 pizzas- 4 cheese 4 pepperoni 2 supreme and 1 pepperoni stuffed crust. Talked on the phone with the girl about it being for a party and she knew exactly what I meant she said. I ordered the pizzas doubled but, that didn't happen. They weren't even cut all the way through. And I ordered it for 130 pickup the day before and my husband didn't walk out of there until 1:47. Like come on really.
Food: 3
Service: 2
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