We came in for lunch and had Chicken Pot Pies! They were outstanding! We had always done fried chicken but were looking for something different. My Mom in love always got one extra to take home and now I know why. Zeke the young man at the counter even delivered our food and exhibited excellent customer service. Thank you for the yummy lunch!
Atmosphere: 3
Food: 5
Service: 5
Kollin Cady
They don't serve extra crispy on south governor highway DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
TankA B
10/27/2025 I placed two online orders today for lunch from the KFC located in Darlington SC. When I got there the store was experiencing a power outage and a young man who works there was standing at the door letting the customers know they could only accept cash and online orders. The shift manager(I assume - which was a male) asked me for my online orders and as I begun telling him he proceeded to talk over me to other customers that entered the store! I then repeated my order and he once again asked me what I ordered! He was rude and lacked listening skills! I offered the online order numbers for him to write down along with the items I told him for about the fifth time I ordered! He told me the online order number wouldn’t let help him he just needed to know what I ordered. At that point I lost my cool because I’ve given him the two items against the two online orders several times and yet he asked me again as if he couldn’t comprehend! The lady fixing the food heard me the first time was already fixing the food (she was nice and professional)! I left without the order because at that point I decided to go elsewhere where! Very irritated at the lack of listening skills and customer service he displayed today as if I want a customer like the Caucasian folks he spoke over me to tell the same thing the gentle at the door told them before they entered the store!
73melissam
KFC in Darlington is one of the worst establishments I’ve ever visited. The customer service is unacceptable, and the management at this location needs to step in immediately. The onsite leadership allowing this behavior is a disgrace. Employees were standing around leaning on the counter instead of taking orders, showing no concern for customers. At one point, a customer simply asked for a napkin and was yelled at and told to “get them over there” while an employee pointed—absolutely ridiculous. If I can see this lack of professionalism as a customer, how can management not? It feels like they are part of the problem. The atmosphere showed a blatant disregard for customer service and respect. I would never recommend this location to anyone. If I could leave a negative star review, I would. If you don’t want to work in customer service, find a job better aligned with your skills—but don’t take it out on paying customers.
Where the Chicken
Been waiting for wedges. Ay least cook them.
Atmosphere: 4
Food: 1
Service: 2
Joy Crane
Take out, didn't go inside. My strips were smaller than usual, they should put a 4th in to compensate for some smaller pieces.
Food: 4
Service: 5
Brianna Marshall
all I can say is, I can give you one star review due to the fact that they don’t know how to properly do their customers right we were sitting there forever. I seen my food behind the register just letting our food get cold they were on their phones talking all of the workers they don’t know how to do their job correctly i’ll tell you that’s the worst experience I’ve ever had with a “restaurant “ don’t go there
Food: 1
Service: 1
Rick Clinton
Food was tasty and consistent to what you want / expect when coming to a KFC. Tables , benches and restrooms pretty clean as well.
Atmosphere: 4
Food: 5
Service: 4
NMTTNSTGDBD AIRBORNEATWATS
Somethings Missing From What Was Once Really Great Tasting Chicken. The Flavor Has Really Changed And It's Really Greasy Now!!
Atmosphere: 5
Food: 2
Service: 5
Charles Hunter 44
This place is horrible I asked for legs and got thighs along with three tenders that look like rocks the people working have long unattended hair no gloves it's totally unsanitary I don't recommend anyone to this place
Neriya... Girl I hope I spelled that right. Thank you for allowing me to pick up my online order in the Drive-Thru because I just had surgery and thank you for making everything perfectly and for your amazing and friendly service!! Y'all go check my girl out at KFC in Darlington I swear she will not disappoint you!!!
Atmosphere: 5
Food: 5
Service: 5
Jenee Martin
Long wait but food was fresh.
Atmosphere: 4
Food: 5
Service: 4
quitta gregg
My father and I had lunch today at KFC's it was great and so was this special young lady at front counter!!!! Keep smiling 🤗🍲
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Popcorn, Dr Pepper, Honey BBQ Sauce, Chicken Little Combo, 12 PC Tenders Only
SaeSae
Famous bowl had 3 nuggets in it. I ordered online 15 mins ahead of time and still waited in a parking spot for almost 10mins. It was not busy at all. So I was definitely confused. This was not the usual for KFC.
We came in for lunch and had Chicken Pot Pies! They were outstanding! We had always done fried chicken but were looking for something different. My Mom in love always got one extra to take home and now I know why. Zeke the young man at the counter even delivered our food and exhibited excellent customer service. Thank you for the yummy lunch!
Atmosphere: 3
Food: 5
Service: 5
They don't serve extra crispy on south governor highway DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
10/27/2025
I placed two online orders today for lunch from the KFC located in Darlington SC. When I got there the store was experiencing a power outage and a young man who works there was standing at the door letting the customers know they could only accept cash and online orders. The shift manager(I assume - which was a male) asked me for my online orders and as I begun telling him he proceeded to talk over me to other customers that entered the store! I then repeated my order and he once again asked me what I ordered! He was rude and lacked listening skills! I offered the online order numbers for him to write down along with the items I told him for about the fifth time I ordered! He told me the online order number wouldn’t let help him he just needed to know what I ordered. At that point I lost my cool because I’ve given him the two items against the two online orders several times and yet he asked me again as if he couldn’t comprehend! The lady fixing the food heard me the first time was already fixing the food (she was nice and professional)! I left without the order because at that point I decided to go elsewhere where! Very irritated at the lack of listening skills and customer service he displayed today as if I want a customer like the Caucasian folks he spoke over me to tell the same thing the gentle at the door told them before they entered the store!
KFC in Darlington is one of the worst establishments I’ve ever visited. The customer service is unacceptable, and the management at this location needs to step in immediately. The onsite leadership allowing this behavior is a disgrace. Employees were standing around leaning on the counter instead of taking orders, showing no concern for customers. At one point, a customer simply asked for a napkin and was yelled at and told to “get them over there” while an employee pointed—absolutely ridiculous. If I can see this lack of professionalism as a customer, how can management not? It feels like they are part of the problem. The atmosphere showed a blatant disregard for customer service and respect. I would never recommend this location to anyone. If I could leave a negative star review, I would. If you don’t want to work in customer service, find a job better aligned with your skills—but don’t take it out on paying customers.
Been waiting for wedges. Ay least cook them.
Atmosphere: 4
Food: 1
Service: 2
Take out, didn't go inside. My strips were smaller than usual, they should put a 4th in to compensate for some smaller pieces.
Food: 4
Service: 5
all I can say is, I can give you one star review due to the fact that they don’t know how to properly do their customers right we were sitting there forever. I seen my food behind the register just letting our food get cold they were on their phones talking all of the workers they don’t know how to do their job correctly i’ll tell you that’s the worst experience I’ve ever had with a “restaurant “ don’t go there
Food: 1
Service: 1
Food was tasty and consistent to what you want / expect when coming to a KFC. Tables , benches and restrooms pretty clean as well.
Atmosphere: 4
Food: 5
Service: 4
Somethings Missing From What Was Once Really Great Tasting Chicken. The Flavor Has Really Changed And It's Really Greasy Now!!
Atmosphere: 5
Food: 2
Service: 5
This place is horrible I asked for legs and got thighs along with three tenders that look like rocks the people working have long unattended hair no gloves it's totally unsanitary I don't recommend anyone to this place
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible customer service!!!!
Service: 1
Neriya... Girl I hope I spelled that right. Thank you for allowing me to pick up my online order in the Drive-Thru because I just had surgery and thank you for making everything perfectly and for your amazing and friendly service!! Y'all go check my girl out at KFC in Darlington I swear she will not disappoint you!!!
Atmosphere: 5
Food: 5
Service: 5
Long wait but food was fresh.
Atmosphere: 4
Food: 5
Service: 4
My father and I had lunch today at KFC's it was great and so was this special young lady at front counter!!!! Keep smiling 🤗🍲
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Popcorn, Dr Pepper, Honey BBQ Sauce, Chicken Little Combo, 12 PC Tenders Only
Famous bowl had 3 nuggets in it. I ordered online 15 mins ahead of time and still waited in a parking spot for almost 10mins. It was not busy at all. So I was definitely confused. This was not the usual for KFC.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 3
Service: 1
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