it's sad that the 321 N Cedar Bluff Rd, Knoxville, TN 37923 location is the WORST location possible. $17.46 and we would have gotten more and better food from a McDonald's happy meal. on to of the chicken being gray inside the breeding and gray an off taste
Nina Callaghan
We love cook out. This one was clean and staff were friendly. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
James Pohl
Newport News store. Wife and I are out on a date night and go to the drive thru for milkshakes. Listening to the voice a guy is taking my order and after mentioning the first item he stops and says is that all. Basically I’m interrupted then a lady takes over so I start the order from scratch and she to interrupts me before I can even finish mentioning the first item so again I start the ordering from scratch and I ask her to let me finish speaking and wouldn’t let me. I did make it known by changing the tone of my voice that I was not happy with her interrupting me. Also they must have done something with their headsets while I was at the order screen because a loud noise came from the ordering screen and now I have pain in my left ear because the noise was too loud. As we proceeded to the window we picked up our milkshakes and paid for them. We were only given straws and no spoons for our milkshakes. Not sure if it was deliberate or if the store was out of stock on spoons but that made our date night less enjoyable since we had to use our straws as spoons on fresh frozen milkshakes. Il still go to cookout but not the Newport News location until the female employee improves her attitude towards customers.
T RUSSELL
This is the second time that I’ve tried Cookout and didn’t get what I ordered. An absolute waste of time and money because I’m not driving back to Dillon to get the correct order. Paid for food to be thrown away. The guy at the drive thru was so preoccupied talking to co-workers and taking more orders, that he never acknowledged us, said hello, or thank you.
Food: 1
Service: 1
Bettey Hyatt
I ain’t ate all day and y’all completely messed up and ruined my meal I honestly will never go back and spend another dime on y’all to completely get my order wrong this is the polite version
Atmosphere: 1
Food: 1
Service: 1
Howard Shuler
Best milk shakes!!
Atmosphere: 4
Food: 4
Service: 4
Jonathan Sacks
Not bad! I wasn't expecting much but the burger was good and so where the onion rings. Great value with a drink for $8.
Atmosphere: 4
Food: 5
Service: 5
Robin w
The staff was friendly and the food was ok. I had no expectations since I was visiting from up north and never heard of this food chain.
Atmosphere: 4
Food: 3
Service: 5
Daniel
The food is great I eat there all of the time and I know the hours so I pull up on a Saturday at 2:00 and they don't close till 3:00 but one of the workers come across the income and tell me they were closed for tonight
Food: 5
Service: 1
Gregory Anderson
Rushed and somewhat disorganized. Server at Drive thru seemed a little stressed out. Ordered a hot dog and onion rings. Could not understand the server on the drive thru speaker, so I got an extra hot dog.The food was good and fresh but they could of provided condiments for the onion rings. They were hot, fresh and crunchy, but could of used a little salt or some kind of dipping sauce. The price was reasonable for what was received.
it's sad that the 321 N Cedar Bluff Rd, Knoxville, TN 37923 location is the WORST location possible. $17.46 and we would have gotten more and better food from a McDonald's happy meal. on to of the chicken being gray inside the breeding and gray an off taste
We love cook out. This one was clean and staff were friendly. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Newport News store. Wife and I are out on a date night and go to the drive thru for milkshakes. Listening to the voice a guy is taking my order and after mentioning the first item he stops and says is that all. Basically I’m interrupted then a lady takes over so I start the order from scratch and she to interrupts me before I can even finish mentioning the first item so again I start the ordering from scratch and I ask her to let me finish speaking and wouldn’t let me. I did make it known by changing the tone of my voice that I was not happy with her interrupting me. Also they must have done something with their headsets while I was at the order screen because a loud noise came from the ordering screen and now I have pain in my left ear because the noise was too loud. As we proceeded to the window we picked up our milkshakes and paid for them. We were only given straws and no spoons for our milkshakes. Not sure if it was deliberate or if the store was out of stock on spoons but that made our date night less enjoyable since we had to use our straws as spoons on fresh frozen milkshakes. Il still go to cookout but not the Newport News location until the female employee improves her attitude towards customers.
This is the second time that I’ve tried Cookout and didn’t get what I ordered. An absolute waste of time and money because I’m not driving back to Dillon to get the correct order. Paid for food to be thrown away. The guy at the drive thru was so preoccupied talking to co-workers and taking more orders, that he never acknowledged us, said hello, or thank you.
Food: 1
Service: 1
I ain’t ate all day and y’all completely messed up and ruined my meal I honestly will never go back and spend another dime on y’all to completely get my order wrong this is the polite version
Atmosphere: 1
Food: 1
Service: 1
Best milk shakes!!
Atmosphere: 4
Food: 4
Service: 4
Not bad! I wasn't expecting much but the burger was good and so where the onion rings. Great value with a drink for $8.
Atmosphere: 4
Food: 5
Service: 5
The staff was friendly and the food was ok. I had no expectations since I was visiting from up north and never heard of this food chain.
Atmosphere: 4
Food: 3
Service: 5
The food is great I eat there all of the time and I know the hours so I pull up on a Saturday at 2:00 and they don't close till 3:00 but one of the workers come across the income and tell me they were closed for tonight
Food: 5
Service: 1
Rushed and somewhat disorganized. Server at Drive thru seemed a little stressed out. Ordered a hot dog and onion rings. Could not understand the server on the drive thru speaker, so I got an extra hot dog.The food was good and fresh but they could of provided condiments for the onion rings. They were hot, fresh and crunchy, but could of used a little salt or some kind of dipping sauce. The price was reasonable for what was received.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Good fast food. Great milkshakes
Atmosphere: 4
Food: 4
Service: 4
Terrible food
Girl at the register was acting strange and non-inviting. I've had diarrhea ever since I ate there earlier today
Food: 1
Service: 1
Great prices, clean, very friendly and thoughtful staff, they care about their customers.
Atmosphere: 5
Food: 5
Service: 5
First time trying this place, it was good
Atmosphere: 3
Food: 4
Service: 4
Loading...