Marco's Pizza

The Best pizza around

Food: 5

Service: 5

Pizza is not for me. But good atmosphere and great service

Atmosphere: 5

Food: 1

Service: 5

I placed a delivery order, which apparently was fulfilled through DoorDash. After waiting two hours, my order finally arrived — but two of my main items (10 plain wings and cheesy bread) were missing. Instead of receiving them, I got chicken fingers. The delivery driver was apologetic and even showed me the inside of her car to prove she hadn’t taken anything.

When I called the store to resolve the issue, I spent over 30 minutes on hold before the call disconnected, then another 15 minutes waiting for someone to answer. The first thing the employee said to me was, “Damn, they stole that shit.” This is both unprofessional and completely inaccurate — nothing was stolen, the wrong order was prepared.

I was told to drive to the store to exchange the incorrect item, despite the fact that I paid for delivery. This forced me to spend additional time and money on gas, which defeats the purpose of paying a delivery fee. Upon arriving, I was informed they had run out of cheese and could not make the cheesy bread at all. The employee, who was working alone without management support, explained that customers would be getting refunds the following day because the manager could not handle the store that night.

While I give credit to the employee for trying his best — he did provide my wings and a brownie as an apology — this experience was unacceptable. From the long waits and missing items to the unprofessional comment and being forced to retrieve my own order, this is by far the worst experience I’ve had with Marco’s Pizza.

I am requesting an immediate refund of my delivery fee and expect this issue to be escalated to corporate for review.

Atmosphere: 1

Food: 1

Service: 2

I placed a delivery order, which apparently was fulfilled through DoorDash. After waiting two hours, my order finally arrived — but two of my main items (10 plain wings and cheesy bread) were missing. Instead of receiving them, I got chicken fingers. The delivery driver was apologetic and even showed me the inside of her car to prove she hadn’t taken anything. When I called the store to resolve the issue, I spent over 30 minutes on hold before the call disconnected, then another 15 minutes waiting for someone to answer. The first thing the employee said to me was, “Damn, they stole that shit.” This is both unprofessional and completely inaccurate — nothing was stolen, the wrong order was prepared. I was told to drive to the store to exchange the incorrect item, despite the fact that I paid for delivery. This forced me to spend additional time and money on gas, which defeats the purpose of paying a delivery fee. Upon arriving, I was informed they had run out of cheese and could not make the cheesy bread at all. The employee, who was working alone without management support, explained that customers would be getting refunds the following day because the manager could not handle the store that night. While I give credit to the employee for trying his best — he did provide my wings and a brownie as an apology — this experience was unacceptable. From the long waits and missing items to the unprofessional comment and being forced to retrieve my own order, this is by far the worst experience I’ve had with Marco’s Pizza. I am requesting an immediate refund of my delivery fee and expect this issue to be escalated to corporate for review.

Kid-friendliness: Good experience overall

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza, Buffalo Chicken, Build Your Own

We ordered on Christmas Eve and it said we had 24minutes left to order . . . But almost an hour later I get a message it’s been cancelled, they should have said that from the beginning and not waited until it was supposed to be here, soooooooo disappointed

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Pizza

I enjoy the pizza but the service is getting bad. Previously I ordered for pickup and they had not started the order when I got there at the specified time. This time I ordered delivery and the pizza was not sliced.

Food: 4

Pizza was great but the price not so good, over priced

Atmosphere: 3

Food: 5

Service: 4

Very good pizza and reasonably priced. This is a takeout place like Little Caesars but I found the pizza to be much better!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken, Build Your Own

One star. Advertised anchovies but can’t meet menu. Last time I use them.

I ordered delivery so I cannot speak to service or atmosphere. That being said, I've ordered hundreds of wings through delivery over the past couple decades and am usually delighted. I like them crispy and well sauced or dry rubbed. Crispy is the key word here though. These are absolutely god-awful. Gelatinous nightmare. I paid over $16 for 10 of the most inedible wings I've ever had. I can't even get a refund on this garbage. Do better, Marco's. If you can't bring wings to the table, take them off your menu.

Food: 2

Good pizza, Good price, Good friendly Service. Definitely going back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe, Build Your Own

There was zero and I mean zero white sauce on the 2 pizzas I ordered . There was 1 slice of pizza that had marinara sauce on the pizza ordered. No buffalo sauce on my wings or in a cup. Worst pizza order ever!!! Nearly 90 bucks for sauceless food. SAUCE!!! WHERE'S THE SAUCE????!!!!!!!!!!!@@

Atmosphere: 2

Food: 1

Service: 2

I placed an order at around 3pm on 06/27/24 for later delivery at 550pm and then I get an email at 525pm saying that my pizza was in the oven and then no pizza at the requested time, so I call at 610pm and the guy that answered the phone tells me that he didn't assign the pizza to a delivery driver and it would be at least another 30 minutes before it could be delivered. So my pizza is going to be delivered cold I ask? And said maybe a little warm. Really? So they made my pizza at 525pm and let sit there til 640pm before it gets delivered? Excuse me for saying but that it straight up bullshit. I think I will just go back to bellacinos across the street.

Good pizza clean place

Atmosphere: 5

Food: 5

Service: 5