Me and my husband went through the drive thru to get us some dinner and the boys serving weren't friendly at all they forgot my chips and only filled our drinks half way full. Then when they wouldn't come back to the window and my husband had to go into the store and get my chips and straws the boy who gave us our food was behind the counter eating and now worried about anything else. Definitely do not recommend this subway at all!
Haylee Fox
this is just not it.
Ashley Marcus
Terrible customer service. They told me they won’t take coupons that I received in the mail and the guy called back and cussed at me.
Hayley S
The kids there made my sandwich wrong, when I went back to fix it they told me they wouldn't remake it and when they called the 'manager' ( who is the mother to the kid working) she said they wouldn't remake it or refund it and the kids started laughing about it. Service is terrible, workers are terrible and management is terrible. Don't waste your money here, it's not worth it and the food SUCKS.
April Stancell
I use the subway website to order delivery to my house back on February 8th. The Dasher ended up canceling my order. I went up to the store to see if they could remake my order because the Dasher had ran off with my food. I was told that they could not remake it and I'd have to pay for my order again. That if I wanted a refund, I'd have to go through doordash. I contacted doordash and I contacted the corporate office for my refund. Both places had told me that the manager on duty would have to indicate the refund. Here it is now February 26th and still no refund.
Lynnwood Smith
Very rude and unprofessional, Everytime I come in they act like they don't want customers. Then to top it off the lady that claims she is the manager daughter tells me I can't contact the manager and that she never comes to the store so I won't be able to talk to her. From now on Fleetwood Dr will be the place I'll be going to
Maram Atieh
they are friendly and their restaurant clean and the sandwiches was really delicious
Its _bonathan
The first thing I see when walking in to eat was the boss mistreating her workers and being extremely rude towards other customers, it toon forever for anybody to finally get my order and it took longer than any other subway ive been to. And on top of all of that, the lettuce looked like it was going bad, the whole experience was awful.
Arrianna Smith
Every time I place an order here, I receive a message stating my order was cancelled to contact the store, and then I have to wait a few business days for the money to go back on my debit card.
Blake Ellis
Toasted bread matters! Everything else at this subway is fine. Invest in a new toaster or learn how to operate the one you have. My bread wasn’t toasted at all. Do better!
UNLESS YOU WANT TO WASTE MONEY DO NOT EAT HERE!!! This place is just raggedy and ghetto. My lady and I decided to use the 2 for 12.99 deal, when we got home to warm up our subs, my lady and I noticed her Titan Turkey sub was pretty light compared to her previous subs (not her first time ordering this sub) they put 3 to 5 slices of meat when it’s supposed to be 2X the meat and cheese, the cheese was almost nonexistent! We went back up to the store because we knew this was incorrect and needed to be corrected and the manger had the nerve to say “because you used the coupon you got a regular turkey sub” then why did the coupon accept the TITAN SUB if it wasn’t apart of the coupon?!?! Make it make sense!! This lady is again raggedy and unprofessional! Get your act right. People don’t play about their food I don’t care what the price is QUALITY IS QUALITY and you LACK IT!!
Raquel Tavarez
0 stars. Ordered Titan Turkey thats supposed to come w 2x the cheese and this is what I got. Please dont eat here, go to any other subway. Poor service and Im still hungry.
Barbara Bunch
I was ordering from the app. I tried to order and it said the order was canceled. So I redid the order. I was charged 3 times for the food. I called right after I did the order because I checked my bank account and seen the charges. Girl answer and was very rude , said she was the owners daughter and she could fix it but she wasn’t going to. So I emailed subway and asked for a refund. They forwarded it to the owner and he says he will not refund because they have to pay for the food also, I paid for the 2 subs I picked up. Then was charged two more times for the same 2 subs. I just want my money back . I paid for what I got. And the owner knows I only got 2 subs, I have pictures of the orders and time it was done, what was cancelled, what I picked up. And my bank statement showing I was overcharged. But the owner refuses to return my money
ashley whitaker
This location needs a new manager/owner asap!!! I'm not understanding why a manager would think it's ok to schedule shifts with 15 year olds running the whole place and no manager on duty so when u run into problems at this location the 15 year olds don't know what to do because the owner/manager isn't around or doesn't even schedule a manager for each shift😳 Needless to say I ordered from the app and it charged my card and canceled my order. The young girl working says it happens a lot but theres no manager on duty so she doesn't know what to do. I'm still waiting for my money to be returned on day 3🙄
Service: 1
sub tome
such a incompetent Subway........food saftey is a concern, meatballs were cut in half so I got 4 total meatballs on a whole foot long the manager is a whole nother issue no customer service experience and is actually very incoherent when you speak to him and only wants things his way...... wasn't the slogan "subway have it your way?" Man is a wreak somebody from corporate please get him some help 🙏 doesn't honor subways coupons and advertises items that arnt avaliable then cancels order.
Me and my husband went through the drive thru to get us some dinner and the boys serving weren't friendly at all they forgot my chips and only filled our drinks half way full. Then when they wouldn't come back to the window and my husband had to go into the store and get my chips and straws the boy who gave us our food was behind the counter eating and now worried about anything else. Definitely do not recommend this subway at all!
this is just not it.
Terrible customer service. They told me they won’t take coupons that I received in the mail and the guy called back and cussed at me.
The kids there made my sandwich wrong, when I went back to fix it they told me they wouldn't remake it and when they called the 'manager' ( who is the mother to the kid working) she said they wouldn't remake it or refund it and the kids started laughing about it. Service is terrible, workers are terrible and management is terrible. Don't waste your money here, it's not worth it and the food SUCKS.
I use the subway website to order delivery to my house back on February 8th. The Dasher ended up canceling my order. I went up to the store to see if they could remake my order because the Dasher had ran off with my food. I was told that they could not remake it and I'd have to pay for my order again. That if I wanted a refund, I'd have to go through doordash. I contacted doordash and I contacted the corporate office for my refund. Both places had told me that the manager on duty would have to indicate the refund. Here it is now February 26th and still no refund.
Very rude and unprofessional, Everytime I come in they act like they don't want customers. Then to top it off the lady that claims she is the manager daughter tells me I can't contact the manager and that she never comes to the store so I won't be able to talk to her. From now on Fleetwood Dr will be the place I'll be going to
they are friendly and their restaurant clean and the sandwiches was really delicious
The first thing I see when walking in to eat was the boss mistreating her workers and being extremely rude towards other customers, it toon forever for anybody to finally get my order and it took longer than any other subway ive been to. And on top of all of that, the lettuce looked like it was going bad, the whole experience was awful.
Every time I place an order here, I receive a message stating my order was cancelled to contact the store, and then I have to wait a few business days for the money to go back on my debit card.
Toasted bread matters! Everything else at this subway is fine. Invest in a new toaster or learn how to operate the one you have. My bread wasn’t toasted at all. Do better!
Restaurantji Recommends
UNLESS YOU WANT TO WASTE MONEY DO NOT EAT HERE!!!
This place is just raggedy and ghetto. My lady and I decided to use the 2 for 12.99 deal, when we got home to warm up our subs, my lady and I noticed her Titan Turkey sub was pretty light compared to her previous subs (not her first time ordering this sub) they put 3 to 5 slices of meat when it’s supposed to be 2X the meat and cheese, the cheese was almost nonexistent! We went back up to the store because we knew this was incorrect and needed to be corrected and the manger had the nerve to say “because you used the coupon you got a regular turkey sub” then why did the coupon accept the TITAN SUB if it wasn’t apart of the coupon?!?! Make it make sense!! This lady is again raggedy and unprofessional! Get your act right. People don’t play about their food I don’t care what the price is QUALITY IS QUALITY and you LACK IT!!
0 stars.
Ordered Titan Turkey thats supposed to come w 2x the cheese and this is what I got. Please dont eat here, go to any other subway. Poor service and Im still hungry.
I was ordering from the app. I tried to order and it said the order was canceled. So I redid the order. I was charged 3 times for the food. I called right after I did the order because I checked my bank account and seen the charges. Girl answer and was very rude , said she was the owners daughter and she could fix it but she wasn’t going to. So I emailed subway and asked for a refund. They forwarded it to the owner and he says he will not refund because they have to pay for the food also, I paid for the 2 subs I picked up. Then was charged two more times for the same 2 subs. I just want my money back . I paid for what I got. And the owner knows I only got 2 subs, I have pictures of the orders and time it was done, what was cancelled, what I picked up. And my bank statement showing I was overcharged. But the owner refuses to return my money
This location needs a new manager/owner asap!!! I'm not understanding why a manager would think it's ok to schedule shifts with 15 year olds running the whole place and no manager on duty so when u run into problems at this location the 15 year olds don't know what to do because the owner/manager isn't around or doesn't even schedule a manager for each shift😳 Needless to say I ordered from the app and it charged my card and canceled my order. The young girl working says it happens a lot but theres no manager on duty so she doesn't know what to do. I'm still waiting for my money to be returned on day 3🙄
Service: 1
such a incompetent Subway........food saftey is a concern, meatballs were cut in half so I got 4 total meatballs on a whole foot long the manager is a whole nother issue no customer service experience and is actually very incoherent when you speak to him and only wants things his way...... wasn't the slogan "subway have it your way?" Man is a wreak somebody from corporate please get him some help 🙏 doesn't honor subways coupons and advertises items that arnt avaliable then cancels order.
Atmosphere: 1
Food: 1
Service: 1
Loading...