Fatz Cafe - Florence
2007 W Lucas St, Florence
(843) 413-9186
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DO NOT GO HERE! This was the worst restaurant I’ve been to in a long time. The restaurant was deserted during peak supper hours on a Saturday. This should have been a sign! The booth we sat in was sticky. Our waitress’s finger nails were disgusting. She looked like she had been digging in potting soil and it was all under her finger nails. My son ordered mac and cheese and a fruit cup. The Mac and cheese tasted like a wet noodle and the fruit cup was prepackaged apple sauce. My husband’s Philly Cheese steak was too greasy for him to eat. I ordered a grilled cheese which had no taste but was slick with grease. Praying we don’t end up with food poisoning!
Staff was very friendly. Food was okay. The Mont-a-christo would have been excellent but was still cold in the center.
Tables were sticky although not visibly dirty. We arrived about 45 minutes before closing. The mashed potatoes were inedible, but the server graciously offered to have the kitchen cook fresh fries. The server insisted even though they complained. We could hear the kitchen complain from the dining room. The chicken and dumplings were flavorless and dry, with no sauce. The chicken fried steak and marinated pork chops were delicious! Our server was new, but did a great job!
Ruben sandwich was good but could have used a bit more thousand island and sour kraut. The hamburger was good and juicy. Service was good but not busy.
My family and I were on a road trip, needed to have dinner and didn’t feel for fast food. We stumped across this location and decided to visit. Very hungry and looking forward for the good meal, we were very much disappointed. None of our meals were tasty. We had 4 different dishes and they were all terrible. Initially I ordered a bowl of homemade chicken noodle soup- it was $5.99. To my surprise when the waiter brought the bowl for me it was about 1/2cup amount in a tiny bowl. Not to mention it was only broth and 3 little bite size pieces of meat. No veggies or pasta in there as advertised. When we asked the waiter about the missing ingredients she responded- it was like that yesterday. We were just shocked. Our other orders include not your mama mac and cheese- my kid said the cup Mac and cheese tasted better. He was absolutely correct. Citrus chicken- no flavor, appeared as thought it was just chicken on the grill. Fried fish and okra, chicken tenders and waffles. The tenders were size of a gizzard- fried and shriveled up. Waffle was bitter. Definitely not recommending this location. A lot of the condiments were missing. Asked for syrup for waffles, didn’t have. Asked for fruit cup as advertised for the kids meal- they didn’t have- served store packaged applesauce. There was no honey butter for the bread that was provided. They said they didn’t have anymore. The table was sticky and the bathrooms were not clean. Food definitely not worth the price and the service didn’t compensate. If the customer service was good, I’d consider giving them another chance. But unfortunately it wasn’t.
Terrible it took 10 minutes just to find out we have to wait another 20 minutes because nobody wanted to clean the tables and said they didn't thave tables when there was and we went 30 minutes without a server and it took 45 minutes just to get our drinks and then another 30 drinks and had to get our own silver ware one of the members with me did not get what they asked for and it took so long for it and they weren't even that busy and we had to sit under a leeky vent witch sucked I do not recommend eating here it was awful never coming back but they sever was really nice so we are thankful for that but other than that the service food and tables or horrible I didn't even eat because the food was poor do not eat here
After a long day on the road we were looking forward to a nice meal. Our hotel suggested Fatz. What a mistake!!! Chicken noodle soup had no chicken and no noodles and was so salty it was barely edible. Ribs had good taste but were cold, as were the potatoes and corn. Chicken tender basket contained 4 tenders instead of the 5 on the menu. Chicken was tender but also cold. The only hot food were the fries. We should have gone to Cracker Barrel as originally planned. We will definitely NOT be going back to Fatz.
Find another another place to eat! Table was sticky, server was rude, almost condescending. Food was fair at best. Offered straw 10 minutes after getting drinks like it was an after thought. Dessert - never asked if we wanted any. When asked about their advertised Tuesday special for people over 55 as shown online, they said they are no longer offering that yet it shows on their bill that they ARE still offering it.
I haven't been here since long before Covid. I remembered the food and thought we would go here. The host took a little while, though the place wasn't busy. The waitress was friendly. The food was not as good as I remembered it being. The broccoli casserole must have been old or had been sitting a but. It was gummy. The sweet potato soufflé was ok. The rice was a little pastey but tasted good. The salmon was good. My grand baby ate the fries but not the cheeseburger. It was not a great meal, but I might consider another visit.
We had jasmine as a waitress and she was amazing! The food was very good. We traveled 13 hours and needed a good meal and the restaurant delivered!
Restaurantji Recommends
Amazing food. All you can eat ribs are amazing! Quick service too
This was a horrible meal. The mac and cheese noodles where undercooked the corn I had was basically poured out of a can and heated. The country fried steak was just a breaded hamburger that was deep fried and the gravy was supposed to be country style gravy it was horrible. The chicken tenders tasted like the grease has not been changed in weeks. The shrimp was nothing but griddle. We should have stayed and waited at Cracker Barrel down the street. Sorry I will not recommend eating here you will have a better meal at McDonald’s. If someone from corporate would like to refund my money that would be great.
Place was virtually empty, waited 10 minutes to be seated (per sign) and nobody helped us. When food passed us, it did not look appetizing and it didn’t feel welcoming at all. Also, a funky smell.
Food was not good. Country fried steak gravy was brown and thick. All of our food was just ok. Would not return if in the area.
Great place!! After a long day of driving we wanted a place to grab a brew and a few bites and not fast food. Jazzie was a lot of fun, she was tending bar and enjoyed her company. The food..... awesome, southern and juicy. I thoroughly enjoyed the fried green tomatoes and grits. I'm from the South, I loved their grits and the Fried Green Tomatoes were spot on delicious. My husband loved the BBQ pulled pork sandwich. Delicious place, I highly recommend it.
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