Freddy's Frozen Custard & Steakburgers
1104 Pamplico Hwy, Florence
(843) 799-2101
Recent Reviews
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We just paid $25 for two burgers, a fry and an order of onion rings .. it was all cold and greasy tasting. Salty doesn't begin to describe the aftertaste. The buns were smashed and tasted stale. The meat was cooked out of flavor. Again everything was dead cold. Disappointing.
Our first and last time to eat here. The burger was over salted and inedible.
Atmosphere: 4
Food: 1
Service: 4
Came in for a quick bite to eat and we couldn’t even get anybody to the counter to take our order . To busy in the back playing and being loud !! They saw us when we walked in and don’t even acknowledge us , stood there for abt 5 mins still no help no service ! 1st time I’ve ever been disappointed here !!! Do better night shift !! Very disappointed
Atmosphere: 1
Service: 1
I had ordered a number one combo the burger and milkshake tasted really good but the cheese fries tasted bad
Food: 3
Service: 4
Staff refused to change a order to save me 2$ when I pulled to the window & asked. I was told it was ok if they lose a customer or if I pull away from the window & leave because this saves time.. no one waiting behind me.. Asked for a manager, she gets another employee, finally the manager comes to the window to say he also agreed with the staff once I explained a 3rd time... I asked for corporates number.. then he said we're very short staffed, she doesn't know the prices & hasn't been through the training.. I said I'm the customer how is this my fault? Poor service from all 3 employees, he should have led with that & changed my order. I finally said keep my order the way it is & I will pay the 2$ more but will not likely come back, he very rudely refused to allow me to pay for my food & I never asked anyone to get it free at all. Very disappointed as I enjoy the food & custard.. The attitude was condescending, rude & nonchalant to say the least.. I didn't eat or drink it as we all know people do strange things in cases like this. All of it could have been avoided. I was not rude or pushy simply asking for the better deal. No signs posted saying it was their policy.. no number posted to reach out if you have a issue, concern or complaint. Just a awful experience period.
Atmosphere: 1
Service: 1
Always a good experience. Food is tasty and the service is fast.
Kid-friendliness: Kids menu options
Atmosphere: 5
Food: 5
Service: 5
The place was clean the staff was friendly and they worked fast.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger and Fries
Good service, toppings on the burgers always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich and Fries, Freddy's Fries
Today was the very first time I ate at Freddy’s.. I look at every menu every where I go and I’m always looking for a grilled chicken sandwich and not many places have them. I found one today that beats any other one I ever ate!! Freddy’s you guys did that. That chicken sandwich was on point I ate every crumb. I promise you I will be back this week and I’m gonna tell everyone about you guys. Also the staff was so polite and helpful and they greeted us as soon as we walked in the door and made us feel at home. Thank you staff at the Florence sc location you guys are above amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Cheeseburger and Fries, Hamburger, Chili Cheese Fries, Chicken Sandwich and Fries, Single Steakburger, Spicy Chicken Sandwich
Crispy chicken club sandwich was delicious. The onion rings was too! The meal was a little pricey but you pay for what you get. Best tasting in town! My grandson had the steak burger and he said it was " off the chain". Love the tiny shoestring fries also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich and Fries
Restaurantji Recommends
The Freddie’s in Florence has become a dump. Garbage cans over flowing, no napkins and no service. We ordered milk shakes and the workers tried to give us ice cream as if that’s what we ordered and then proceeded to to tell us in a rude manner that there is no milk to make shakes. They should have told us that when we ordered. Very rude!!!!!
Atmosphere: 1
Food: 1
Service: 1
Best chain burgers and fries of any national chain!
Atmosphere: 5
Food: 5
Service: 5
People were very friendly and
Atmosphere: 5
Food: 4
Service: 4
Just went through the drive in ordered fries and they didn’t put them in the bag.
They messed up my order and I wouldn’t recommend them.
Atmosphere: 1
Food: 1
Service: 1
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