The employees here this beautiful Sunday morning are rock stars! They were friendly, kind, had fast service and the food hit the spot! Come to the Hardee's on Irby St for a scrumptious quick and easy breakfast with top notch service!
Atmosphere: 5
Food: 5
Service: 5
Axel Wittig
Ordered two of the bacon grilled cheese. The guy taking our order didn't listen. After I said two bacon grilled cheese he proceeds to ask me if I wanted bacon on it!! Tell them that would be all he asked me is that all I said that's all and he says do you want anything else!
Atmosphere: 1
Food: 5
Service: 1
Jeffery Fuller
Very slow wighted over 40min watched the workers stand around and talk
Atmosphere: 1
Food: 3
Service: 1
Dudley Rushmore
Every time you come here and there’s no one in line, they make you pull up to the red star. I imagine it’s to make it look like they have short window times. Maybe if they’d get off their phone, they actually would.
Atmosphere: 1
Food: 1
Service: 1
YeetOfDespair
The food is ok considering fast food, but be prepared to wait no matter what, breakfast, lunch, or dinner, currently waiting in line for 20 min.
Atmosphere: 2
Food: 2
Service: 1
Krista Powell
Took us forever to order at the drive thru. The lady that took our order would hardly let us talk, and asked the same questions over and over. We drove up to the next window (there was only one car besides us in the drive thru) and immediately had to “pull up” behind the first car who also had To “pull up” and waited for our food for 10 min
Atmosphere: 1
Service: 1
Ronda Lee
It took 9 minutes to receive cold fries and luke warm cheeseburgers. AND no napkins. I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Jan Phillips
We just had a horrible encounter with the drive thru staff because we tried to use a Hardee’s coupon for a free cinnamon raisin biscuit with the purchase of a combo and we purchased the qualifying combo but they told us the coupon code wasn’t working and made us pay for the biscuit instead. We also didn’t get our drink that came with the combo we had to purchase. We asked about contacting corporate and a worker got upset because we were inquiring about talking corporate about the code not working for a coupon they issued.
Atmosphere: 1
Food: 4
Service: 1
Sharon Mention
I ordered a kids meal 2 PC chicken tenders. They were cold. I checked them when my child said that they were cold. I also ordered a Hot Apple pie. It was cold and lifeless. The only items that were good with this oder was the drink and the Apple sauce pouch. This is the poorest service I have ever received at this location during this time of day. Please do better. For my child.
Atmosphere: 1
Food: 1
Service: 1
judy Johnson
Close this place down,old burnt cold food,lazy workers
How about when someone orders a burger with no onions and no pickles that doesn't mean to take them off an already made burger. It's still taste like it had onions and pickles. If that's not the case then how about cleaning the make table before you mage the next sandwich. Thanks for ruining my lunch. Smh.. inconsiderate cooks need to find another job.
Atmosphere: 5
Food: 1
Service: 5
John Kollock
This was my worst experience in fast food as far as service goes. From the app rewards not being redeemable as it should been. So I was ask to come in and they could take care of it. Comes to find out the manager trouble shoots the issue and comes to conclusion that you can not mix and match items like I purchased a plain biscuit for 2.19 and used a free taste coupon in app and ask for lunch item cause I ordered breakfast. To me that doesn’t make sense because that wasn’t mention in the details. So I left hungry and unsatisfied. As I returned the biscuit because it defeated the purpose of me spending my money and was then cold. Poor service. Do better please. Be better informed on how the app works.
Atmosphere: 1
Food: 1
Service: 1
Michael Matthews
Far from fast food like things use to be. 2 visits this week. Opens uo at 5 got there at 5:30, no one 3ver asked for my order at drive-thru after sitting there 5 mins left. Tried again Got there at 10am ordered at 10:14, pulled out drivetheu with food at 10:20, got home with food 2 ham egg and cheese biscuits with no ham!!!!
Food: 1
Service: 1
Rob G.
My $31 Hardee’s mobile order was a complete mess from start to finish: missing items, dry food, and a dirty store.
I placed a mobile order and arrived before it was ready, which was fine. However, once I received my order, things went downhill quickly. I ordered three meals, an entrée, an extra side of hash browns, and a maple biscuit. Everything was literally thrown into one large bag.
Two of the four hash browns looked like they were just tossed in, and most of them spilled out. The other two sides were missing entirely. Instead of the maple biscuit I ordered, I received a steak biscuit. Every biscuit sandwich was dry, the biscuits were either overbaked or held far too long. The chicken biscuit was especially bad: the chicken was dry, dark, and looked like spicy chicken supposed to be.
The lid on the coffee cup wasn’t secured, so it spilled inside my car. On top of that, the creamers and sweeteners were thrown in loose, coming into contact with the spilled hash browns. I waited another 5–8 minutes to get my missing items, including the maple biscuit, which turned out to be sitting right in front of me the whole time in a holding unit.
No exaggeration, the only good thing about this $31 order was the orange juice, simply because they didn’t make it.
The restaurant itself was dirty. The counters were sticky, and the area around the registers and registers themselves looked like it hadn’t been wiped down in ages. I honestly should’ve gone with my first choice and stopped at Waffle House. I only came to Hardee’s because there aren’t any in my area anymore, and now I remember why.
The staff was kind and did their best to fix the issues quickly, but with food prices being what they are, kindness alone doesn’t make up for poor quality and execution. Value isn’t just about customer service, it’s about the overall experience, and this one completely missed the mark.
Atmosphere: 1
Food: 1
Service: 2
Crystal Lee
This hatdees is nasty, rude, food always tate burnt and today hair in my food. No im done with this hardees.
The employees here this beautiful Sunday morning are rock stars! They were friendly, kind, had fast service and the food hit the spot! Come to the Hardee's on Irby St for a scrumptious quick and easy breakfast with top notch service!
Atmosphere: 5
Food: 5
Service: 5
Ordered two of the bacon grilled cheese. The guy taking our order didn't listen. After I said two bacon grilled cheese he proceeds to ask me if I wanted bacon on it!! Tell them that would be all he asked me is that all I said that's all and he says do you want anything else!
Atmosphere: 1
Food: 5
Service: 1
Very slow wighted over 40min watched the workers stand around and talk
Atmosphere: 1
Food: 3
Service: 1
Every time you come here and there’s no one in line, they make you pull up to the red star. I imagine it’s to make it look like they have short window times. Maybe if they’d get off their phone, they actually would.
Atmosphere: 1
Food: 1
Service: 1
The food is ok considering fast food, but be prepared to wait no matter what, breakfast, lunch, or dinner, currently waiting in line for 20 min.
Atmosphere: 2
Food: 2
Service: 1
Took us forever to order at the drive thru. The lady that took our order would hardly let us talk, and asked the same questions over and over. We drove up to the next window (there was only one car besides us in the drive thru) and immediately had to “pull up” behind the first car who also had
To “pull up” and waited for our food for 10 min
Atmosphere: 1
Service: 1
It took 9 minutes to receive cold fries and luke warm cheeseburgers. AND no napkins. I won't be back.
Atmosphere: 1
Food: 1
Service: 1
We just had a horrible encounter with the drive thru staff because we tried to use a Hardee’s coupon for a free cinnamon raisin biscuit with the purchase of a combo and we purchased the qualifying combo but they told us the coupon code wasn’t working and made us pay for the biscuit instead. We also didn’t get our drink that came with the combo we had to purchase. We asked about contacting corporate and a worker got upset because we were inquiring about talking corporate about the code not working for a coupon they issued.
Atmosphere: 1
Food: 4
Service: 1
I ordered a kids meal 2 PC chicken tenders. They were cold. I checked them when my child said that they were cold. I also ordered a Hot Apple pie. It was cold and lifeless. The only items that were good with this oder was the drink and the Apple sauce pouch. This is the poorest service I have ever received at this location during this time of day. Please do better. For my child.
Atmosphere: 1
Food: 1
Service: 1
Close this place down,old burnt cold food,lazy workers
Restaurantji Recommends
How about when someone orders a burger with no onions and no pickles that doesn't mean to take them off an already made burger. It's still taste like it had onions and pickles. If that's not the case then how about cleaning the make table before you mage the next sandwich. Thanks for ruining my lunch. Smh.. inconsiderate cooks need to find another job.
Atmosphere: 5
Food: 1
Service: 5
This was my worst experience in fast food as far as service goes. From the app rewards not being redeemable as it should been. So I was ask to come in and they could take care of it. Comes to find out the manager trouble shoots the issue and comes to conclusion that you can not mix and match items like I purchased a plain biscuit for 2.19 and used a free taste coupon in app and ask for lunch item cause I ordered breakfast. To me that doesn’t make sense because that wasn’t mention in the details. So I left hungry and unsatisfied. As I returned the biscuit because it defeated the purpose of me spending my money and was then cold. Poor service. Do better please. Be better informed on how the app works.
Atmosphere: 1
Food: 1
Service: 1
Far from fast food like things use to be. 2 visits this week. Opens uo at 5 got there at 5:30, no one 3ver asked for my order at drive-thru after sitting there 5 mins left. Tried again Got there at 10am ordered at 10:14, pulled out drivetheu with food at 10:20, got home with food 2 ham egg and cheese biscuits with no ham!!!!
Food: 1
Service: 1
My $31 Hardee’s mobile order was a complete mess from start to finish: missing items, dry food, and a dirty store.
I placed a mobile order and arrived before it was ready, which was fine. However, once I received my order, things went downhill quickly. I ordered three meals, an entrée, an extra side of hash browns, and a maple biscuit. Everything was literally thrown into one large bag.
Two of the four hash browns looked like they were just tossed in, and most of them spilled out. The other two sides were missing entirely. Instead of the maple biscuit I ordered, I received a steak biscuit. Every biscuit sandwich was dry, the biscuits were either overbaked or held far too long. The chicken biscuit was especially bad: the chicken was dry, dark, and looked like spicy chicken supposed to be.
The lid on the coffee cup wasn’t secured, so it spilled inside my car. On top of that, the creamers and sweeteners were thrown in loose, coming into contact with the spilled hash browns. I waited another 5–8 minutes to get my missing items, including the maple biscuit, which turned out to be sitting right in front of me the whole time in a holding unit.
No exaggeration, the only good thing about this $31 order was the orange juice, simply because they didn’t make it.
The restaurant itself was dirty. The counters were sticky, and the area around the registers and registers themselves looked like it hadn’t been wiped down in ages. I honestly should’ve gone with my first choice and stopped at Waffle House. I only came to Hardee’s because there aren’t any in my area anymore, and now I remember why.
The staff was kind and did their best to fix the issues quickly, but with food prices being what they are, kindness alone doesn’t make up for poor quality and execution. Value isn’t just about customer service, it’s about the overall experience, and this one completely missed the mark.
Atmosphere: 1
Food: 1
Service: 2
This hatdees is nasty, rude, food always tate burnt and today hair in my food. No im done with this hardees.
Atmosphere: 2
Food: 1
Service: 1
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