Every morning around 7am+/- my family and I go to the HH location in Florence on W. Evans. It is always consistently delicious, constantly comfortable, & realistically priced well. Raye Davis along with Kristen do an amazing job. Thank You for being the BEST hands down.
Atmosphere: 5
Food: 5
Service: 5
Shante James
Good early morning breakfast 😋 looks and taste delicious. 😃
Atmosphere: 5
Food: 5
Service: 5
Kiesha Harrell
First time but it was ok. I i have to try them again
Gloria Keene
We love y'all because we are like family our waitress know us well all we do is Walk in and have a seat and she know what we have coffee and what we eat for breakfast so thank y'all ☺️.
Atmosphere: 5
Food: 5
Service: 5
M B
Poor communication and processes. I placed a online order via the Huddle House website which was processed. Only to arrive to this location on Evans Street to learn that they didn't receive an online order and that they don't take online orders and that someone should have contacted me regarding the order per the staff and the owner. Instead of offering to proceed with preparing the order as it was a inconvenience and lack of communication on their end, they provided me with a phone number to their corporate office to call for a refund. I spoke with the owner and he was indeed polite but didn't provide any solutions beyond calling corporate. Nor did he try to rectify the situation in house by offering a courtesy coupon or a one time meal replacement. He explained that he was unable to assist due to issues of previous customers placing orders online and then canceling payments after pickup. I truly understand his concerns as a business owner but all customers shouldn't have to be held liable for others actions or the lack of communication and a gap in business processes. Now I have to wait 72 hours to hear back from Corporate regarding a refund, which is a real inconvenience. I gave two stars because at least the staff was polite. My strong recommendation to the owner is to have the Online Order feature disable as soon as possible to ensure this isnt a continuous issue for the honest customer.
Update 11/20/25: It will be a week tomorrow and I haven't heard back from Huddle House corporate regarding a refund. Which I feel the owner of this establishment is fully aware that getting a refund from their corporate office would be impossible.
Joyce james
Simply TERRIBLE!!! FOOD WAS NOT GOOD.
Jonathan Bowman
I ordered breakfast online on 11-10-25. I was called 5 minutes later and told they don't do online orders. They gave me a number for a refund. I called the number and it was Edna insurance. Drove to store and called the same number in front of them, the number has nothing to do with Huddle House. I can't get a refund and I can't get my breakfast. DO NOT come here or any other Huddle House. Literally stole $13.00 from me.
Lacee Mayes
Had a great experience here the staff was attentive and very friendly the food tasted amazing will most definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Jackie Williams
Let’s just start by saying I am a frequent customer at Huddle House for well over 10 years , my husband & I. So much so the cook knows us and always make a point to greet & talk with us. Nice guy! Today I visited the establishment (W. Evans St) to get something to eat & do some work on my laptop. I will admit I was there a few hours.No big deal sitting quietly by myself. There were hardly any customer there. Most of the tables were empty. The owner( black guy) came back and ask me to leave and stated customers aren’t allowed to occupy a table after you have eaten. I look at him like he was crazy, but said ok I will leave. I was not using the free huddle house guest WiFi. I was using my own hotspot. I was not disturbing anyone there was only 2 other customers there. I was not loud. I sat quietly and the waitresses were not complaining either. So I was very taken back his rudeness. My husband & I will NEVER step foot back in that place! He lost our business for sure!!!!! Makes no sense to me!! I am even more appalled that he is BLACK & being rude to a BLACK woman.
Annoyed Customer
Elisabeth Colbourne
Enjoyed this place . Great breakfast and pleasant staff
Ordered simple eggs bacon and toast. Waitress was nice. Toass was a little bit too brown, very dry, and not really warm. Other than that the eggs and bacon cooked very well.
Atmosphere: 5
Food: 5
Service: 5
Derek Smith
Ordered 2 breakfast and it was given to Door Dash. Has to wait another 20 for food. No discount for there error.
Atmosphere: 3
Food: 2
Service: 1
Steven Purvis
Went in at 1:10pm was meet at the door sorry we close at 2pm and all we got offer is 1 bowl of grites in a yell rude voice started to show out but I didn't never go there trust me people
Atmosphere: 1
Food: 1
Service: 1
Shelia Godwin
I ordered the hash brown bowl and the strawberry waffle. So delicious. The upgrades to the restaurant were very beautiful. My overall experience was amazing.
Recommended dishes: Waffle, Hash Browns, Biscuits and Gravy, Scrambled Eggs
Every morning around 7am+/- my family and I go to the HH location in Florence on W. Evans. It is always consistently delicious, constantly comfortable, & realistically priced well. Raye Davis along with Kristen do an amazing job. Thank You for being the BEST hands down.
Atmosphere: 5
Food: 5
Service: 5
Good early morning breakfast 😋 looks and taste delicious. 😃
Atmosphere: 5
Food: 5
Service: 5
First time but it was ok. I i have to try them again
We love y'all because we are like family our waitress know us well all we do is Walk in and have a seat and she know what we have coffee and what we eat for breakfast so thank y'all ☺️.
Atmosphere: 5
Food: 5
Service: 5
Poor communication and processes. I placed a online order via the Huddle House website which was processed. Only to arrive to this location on Evans Street to learn that they didn't receive an online order and that they don't take online orders and that someone should have contacted me regarding the order per the staff and the owner. Instead of offering to proceed with preparing the order as it was a inconvenience and lack of communication on their end, they provided me with a phone number to their corporate office to call for a refund. I spoke with the owner and he was indeed polite but didn't provide any solutions beyond calling corporate. Nor did he try to rectify the situation in house by offering a courtesy coupon or a one time meal replacement. He explained that he was unable to assist due to issues of previous customers placing orders online and then canceling payments after pickup. I truly understand his concerns as a business owner but all customers shouldn't have to be held liable for others actions or the lack of communication and a gap in business processes. Now I have to wait 72 hours to hear back from Corporate regarding a refund, which is a real inconvenience. I gave two stars because at least the staff was polite. My strong recommendation to the owner is to have the Online Order feature disable as soon as possible to ensure this isnt a continuous issue for the honest customer.
Update 11/20/25: It will be a week tomorrow and I haven't heard back from Huddle House corporate regarding a refund. Which I feel the owner of this establishment is fully aware that getting a refund from their corporate office would be impossible.
Simply TERRIBLE!!! FOOD WAS NOT GOOD.
I ordered breakfast online on 11-10-25. I was called 5 minutes later and told they don't do online orders. They gave me a number for a refund. I called the number and it was Edna insurance. Drove to store and called the same number in front of them, the number has nothing to do with Huddle House. I can't get a refund and I can't get my breakfast. DO NOT come here or any other Huddle House. Literally stole $13.00 from me.
Had a great experience here the staff was attentive and very friendly the food tasted amazing will most definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Let’s just start by saying I am a frequent customer at Huddle House for well over 10 years , my husband & I. So much so the cook knows us and always make a point to greet & talk with us. Nice guy! Today I visited the establishment (W. Evans St) to get something to eat & do some work on my laptop. I will admit I was there a few hours.No big deal sitting quietly by myself. There were hardly any customer there. Most of the tables were empty. The owner( black guy) came back and ask me to leave and stated customers aren’t allowed to occupy a table after you have eaten. I look at him like he was crazy, but said ok I will leave. I was not using the free huddle house guest WiFi. I was using my own hotspot. I was not disturbing anyone there was only 2 other customers there. I was not loud. I sat quietly and the waitresses were not complaining either. So I was very taken back his rudeness. My husband & I will NEVER step foot back in that place! He lost our business for sure!!!!! Makes no sense to me!! I am even more appalled that he is BLACK & being rude to a BLACK woman.
Annoyed Customer
Enjoyed this place . Great breakfast and pleasant staff
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very nice staff.. hot food.. clean store..
Atmosphere: 5
Food: 5
Service: 5
Ordered simple eggs bacon and toast. Waitress was nice. Toass was a little bit too brown, very dry, and not really warm. Other than that the eggs and bacon cooked very well.
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 breakfast and it was given to Door Dash. Has to wait another 20 for food. No discount for there error.
Atmosphere: 3
Food: 2
Service: 1
Went in at 1:10pm was meet at the door sorry we close at 2pm and all we got offer is 1 bowl of grites in a yell rude voice started to show out but I didn't never go there trust me people
Atmosphere: 1
Food: 1
Service: 1
I ordered the hash brown bowl and the strawberry waffle. So delicious. The upgrades to the restaurant were very beautiful. My overall experience was amazing.
Recommended dishes: Waffle, Hash Browns, Biscuits and Gravy, Scrambled Eggs
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