Krispy Kreme

1709 W Palmetto St, Florence
(843) 665-4727

Recent Reviews

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SaeSae

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Glazed Doughnuts

James Biskey

This crispy kreme is a little rundown. A little updates, go a long way. I'd give the bathrooms one star.
The staff was amazing and gave me fresh hot. Doughnuts off the conveyor.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Glazed Doughnuts

Bailey Vause

I'm just hear to share that your staff should be mindful of how they move in the kitchen. I was waiting outside for my friend to get our donuts and while sitting outside the window I notice an employee that lifted a donut box above her head to make room for her to slide by but she didn't realize that the inside of the top of the box slid across the top of her head on the way down. She proceeded to put donuts in the box. Like I said...an accident but still. That's kind of gross.

Lauren Stone

The customer service in the drive through is horrendous. The way they treat you from the time you order until the time you pay is terrible. the lack of patience, the lack of kindness. Employee literally yelling at me through the drive through because of giving me the wrong coffee, but it was my fault and I was a liar. location needs to work on their customer service skills.

Atmosphere: 2

Food: 2

Service: 1

Stacey Wise

Awesome 😎

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Glazed Doughnuts, Strawberry, 10 Count Assorted Doughnut Dots

Roger Polsky

like watching molasses pour out of a tree, went inside six or seven employees standing around. they seem to want to help their friends that they know come in the door before people standing in line

Benjamin Ivey

Best donuts EVER. Enuff said....

Atmosphere: 5

Food: 5

Service: 5

Megan Taylor

Visited the Krispy Kreme and was greeted by a VERY rude employee named Valerie! If I could give her zero stars I would. Valerie needs a lesson is customer service and basic people interaction skills! Another customer pulled me to the side while leaving and stated Valerie is a problem employee that gets complaints all the time. The crazy part about this whole situation is the owner (Brian) was present and busting his butt to get customers orders done while she was busy running off customers with her NASTY attitude!

Atmosphere: 1

Food: 1

Service: 1

donna harter

Awesome doughnuts and coffee.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Glazed Doughnuts, Doughnut Holes, Classic Assorted Dozen

tim bell

best donuts around. no other can compare

Parking: I don't count the spots

Wheelchair accessibility: I don't use a wheelchair, but they have accessibility

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Glazed Doughnuts

Carl Castoro

Great selection..nice to see the product being made fresh

Atmosphere: 5

Food: 5

Service: 5

Dante Beatty

Went thru the drive through and placed a order for assorted donuts as I was telling the lady what specific donuts and how many of each flavor I was constantly talked over and when I was trying to figure out what flavors I actually wanted I was being rushed even tho I get it’s fast food it was my first time there. I honestly could say as I was trying place my order and was being rudely interrupted by the drive thru lady I looked at my gf and said I’m about to just pull off but I gave it a chance and tried the donuts they were delicious but definitely need to be some work on the customer service end wasn’t for the customers y’all wouldn’t have a place to work and that location will be shut down so treat your customers better

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Glazed Doughnuts

Raegan McKenzie

The drive thru isn’t open 24 hours. Showed up at 10:30pm and they turned us away. Update your hours to be accurate - there is nothing more frustrating than driving to a place and they be closed.

Service: 1

Steve Gottula

As few stars as possible because the manager opted out of allowing discounts from the Krispy Kreme app. 🤬

Atmosphere: 1

Food: 5

Service: 1

Vikki Brunson

I love Krispy Kreme ever since I was a little girl and yes they r still my no 1 donuts the donuts was very fresh and soft as always the staff was nice and friendly and quick to help their customers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Glazed Doughnuts

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