Krispy Kreme
1709 W Palmetto St, Florence
(843) 665-4727
Recent Reviews
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Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Glazed Doughnuts
This crispy kreme is a little rundown. A little updates, go a long way. I'd give the bathrooms one star.
The staff was amazing and gave me fresh hot. Doughnuts off the conveyor.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Glazed Doughnuts
I'm just hear to share that your staff should be mindful of how they move in the kitchen. I was waiting outside for my friend to get our donuts and while sitting outside the window I notice an employee that lifted a donut box above her head to make room for her to slide by but she didn't realize that the inside of the top of the box slid across the top of her head on the way down. She proceeded to put donuts in the box. Like I said...an accident but still. That's kind of gross.
The customer service in the drive through is horrendous. The way they treat you from the time you order until the time you pay is terrible. the lack of patience, the lack of kindness. Employee literally yelling at me through the drive through because of giving me the wrong coffee, but it was my fault and I was a liar. location needs to work on their customer service skills.
Atmosphere: 2
Food: 2
Service: 1
Awesome 😎
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Doughnuts, Strawberry, 10 Count Assorted Doughnut Dots
like watching molasses pour out of a tree, went inside six or seven employees standing around. they seem to want to help their friends that they know come in the door before people standing in line
Best donuts EVER. Enuff said....
Atmosphere: 5
Food: 5
Service: 5
Visited the Krispy Kreme and was greeted by a VERY rude employee named Valerie! If I could give her zero stars I would. Valerie needs a lesson is customer service and basic people interaction skills! Another customer pulled me to the side while leaving and stated Valerie is a problem employee that gets complaints all the time. The crazy part about this whole situation is the owner (Brian) was present and busting his butt to get customers orders done while she was busy running off customers with her NASTY attitude!
Atmosphere: 1
Food: 1
Service: 1
Awesome doughnuts and coffee.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Glazed Doughnuts, Doughnut Holes, Classic Assorted Dozen
best donuts around. no other can compare
Parking: I don't count the spots
Wheelchair accessibility: I don't use a wheelchair, but they have accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Doughnuts
Restaurantji Recommends
Great selection..nice to see the product being made fresh
Atmosphere: 5
Food: 5
Service: 5
Went thru the drive through and placed a order for assorted donuts as I was telling the lady what specific donuts and how many of each flavor I was constantly talked over and when I was trying to figure out what flavors I actually wanted I was being rushed even tho I get it’s fast food it was my first time there. I honestly could say as I was trying place my order and was being rudely interrupted by the drive thru lady I looked at my gf and said I’m about to just pull off but I gave it a chance and tried the donuts they were delicious but definitely need to be some work on the customer service end wasn’t for the customers y’all wouldn’t have a place to work and that location will be shut down so treat your customers better
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Glazed Doughnuts
The drive thru isn’t open 24 hours. Showed up at 10:30pm and they turned us away. Update your hours to be accurate - there is nothing more frustrating than driving to a place and they be closed.
Service: 1
As few stars as possible because the manager opted out of allowing discounts from the Krispy Kreme app. 🤬
Atmosphere: 1
Food: 5
Service: 1
I love Krispy Kreme ever since I was a little girl and yes they r still my no 1 donuts the donuts was very fresh and soft as always the staff was nice and friendly and quick to help their customers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Doughnuts
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