Little Caesars Pizza

3231 W Palmetto St, Florence
(843) 702-2378

Recent Reviews

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Brynn

Bad customer service

Gwendolyn Buddenborg

IF ZERO WAS POSSIBLE I’D GIVE NEGATIVE STARS.

Every time I order from this Little Caesars, the pizza is either undercooked, floppy, or way too thin. Out of all my visits, I’ve only had one pizza that was made right. It’s disappointing because this location is so close to my house, but the quality here is consistently bad. I shouldn’t have to reheat or “fix” my pizza after paying for it. I’ve given this place multiple chances, but I’m done. Something seriously needs to change with the way this store is being run. If it’s worth mentioning the employee’s always have an attitude too. Not going back anymore after this time.

Atmosphere: 1

Food: 1

Service: 1

Yunique Nichols

Terrible service and the price just keeps going up for mediocre food!!!

Atmosphere: 1

Food: 3

Service: 1

michelle lambert

UPDATE::

Tried this place again. This time I ordered online, went through drive thru and the young man working was very helpful and my food was delicious

Went at lunch—nothing “hot n ready” according to the lady at drive through “we don’t have any pizzas”.
Come back through at 4 pm decided to try again. Different lady, nothing hot n ready except 1 cheese puff. WTH has happened to little ceasars?
Although I will say the 2nd lady was at least polite

Atmosphere: 5

Food: 5

Service: 5

Rakeya Elleby

If you want to have a rude manager/employee get mad and make snide comments at you for waiting on change that they OWE you, here’s the place for you. Absolutely ridiculous! We’ll stick to the other Little Caesar’s, the service here is atrocious

Atmosphere: 1

Food: 1

Service: 1

Julian Vause

The staff was very nice and the pizza was hot and ready and was very good. It was fast and easy!

Atmosphere: 4

Food: 4

Service: 5

Katina Floyd

The pizza tasted like store bought frozen pizza. The crazy bread looked nothing like the pictures on the menu. The crazy bread looked like ultra white, plain tasting dough. The employees were great.

Atmosphere: 4

Food: 1

Service: 4

James Hardesty

Ordered deep dish pizza half pepperoni and half cheese. This is the second time I've ordered pizza and it was soggy. It was slimy with sauce on the bottom of the pizza.
Went to get a refund because it was my second time it happened.
They said they don't do refunds....
They only will give store credit.
Then I was waiting for something like a gift card or something she gave me a reprint of my receipt.
There was no management there.
The cashier said there won't be any management till Tuesday.

Atmosphere: 1

Food: 1

Service: 1

Jackson Coker

I was waiting for food for about 30 mins with my dad and mind you I have 2 younger brothers that are 3 and 8 and they have bed times and I got home at 9:15 and we pulled up at 8:38 just terrible then couldn’t give any refund and didn’t give us store credit and just tried to make our pizza faster just terrible

Atmosphere: 1

Food: 1

Service: 1

Pro TV Mounting Services

I just wanna say that the current manager, Samantha has undoubtedly turned this Little Caesars around! For as long as I've been going to this location, there would be like 10 upset paying customers standing in the lobby, looking livid, including me ha but I noticed one day that all of the sudden changed. They actually started answering the phone! Nobody was waiting anymore, not 1 person! The product (pizza obviously and all else) looked better and you could tell they were being made with care. Samantha is so kind and professional and she must run a tight ship and that's what it takes. You can tell they all respect her and she respects them as well. It's a positive and productive atmosphere! Love it! 😁 We need more good people like her, especially with her warm, infectious smile. Samantha is definitely an asset to this company and she deserves a raise if you ask me cause I can bet that she isn't getting anywhere near what she deserves or has put into turning the location around a complete 360. Thanks again Samantha! Raise I say!

Atmosphere: 5

Food: 5

Service: 5

Shane Johnson

Seems to be going downhill recently. Pizza was stuck to the bottom of the box and falling apart. I'll try somewhere else for my cheap pizza.

Food: 1

Vivian Lloyd

There’s no reason I should have had an order placed TWO days ago for 1:30 and It’s 3:00 and still no pizza. Ridiculous.

Ron Brown

Convenient

Atmosphere: 5

Food: 5

Service: 5

Tim Clontz

Waited forever yo get served at the window. They only had 1 pizza available when I needed 3.

Atmosphere: 1

Food: 4

Service: 1

Pookie S

Great place, people here are really nice and friendly
Love the service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crazy Puffs, Garlic Cheese Bread, Crazy Bread, Italian Cheese Bread, Stuffed Crazy Crust Custom, Custom Thin Crust, Pepperoni Crazy Puffs

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