Worst ever experience at a McAlister Deli. Soups were ice cold. Potato soup was so watered down it had only 1 potato bite and tasted gross. The chili was ice cold and probably a week old. Half a club sandwich was not even enough food to feed a small child. We had to ask 2 separate times for the au jou for the French dip. It was absolutely freezing inside. Women's restroom had only 1 stall working and no toilet paper anywhere to be found.
Bree C.
I have been dining at this restaurant ever since October 2022 , And I have had an enjoyable experience each visit.
They make the best King Club Sandwiches and Salads and the food always tastes remarkably fresh!!
I highly recommend this place if you desire a Fast , Friendly , and Healthy food opt.
Ashley Dixon
Awesome service and food. Lady was very nice and our food was at our table promptly. By far one of the best dining experiences in Florence. Strongly recommend.
Denise Smith
When someone orders something without an ingredient maybe they can't or want to eat that item. Please people pay attention to what people order this stuff isn't cheap.
rose p
A waste of money. I ordered the choose 2, and asked for a cup of the chicken tortellini soup, then asked which sandwiches I could choose. I was told any . I choose the roast beef. When I got my receipt, I noticed a charge for $1.59. The roast beef was obviously not included and I wasn't told about the upcharge. Ok, I can understand that. The chicken tortellini soup, however, had no tortellini, not even 1 piece. Just corn, peas, and scallions. And was very spicy. I told her it wasn't the soup I requested and she said it was. Didn't even offer to get me a different soup. So I paid $17.79 for a half sandwich and a lemonade.
Atmosphere: 2
Food: 1
Service: 1
Joel Shearon
I used to love their French dip sandwich. BUT tonight it had 1/2 the amount of beef in it that it used to have and the beef had fat and cartilage in it. What a shame!! Shrinkflation at its worst. I am so disappointed.
Atmosphere: 2
Food: 1
Service: 3
marie Nealing
The parking lot smell awful. I almost didn't go in. It was discussing.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salads
Ryan Hedderick
We went to eat today and let me tell you there was only one person eating there.We ordered to eat and they messed up our order and at the end we told them its the wrong order and we were very nice about it and when the girl served what we ordered she didn't even apologize or nothing and the way she served the food like we were trash or something and we still didn't make a big deal.We don't recommend this place at all.The atmospheric is bad the people that serve there are worst and the food was also bad.DO NOT SPEND YOUR MONEY AT THIS PLACE
Atmosphere: 1
Food: 1
Service: 1
Monty
I usuallyorder online and pick up. Always ready, and order is right. Love their club sandwiches and chef salads.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Choose 2, Salads
Carlos Diaz
My very first time at McAlister's Deli since I am from Orlando. Amazing customer service from the lady behind the counter. I forgot her name, but she is from Florida and loves the beach. She explained the menu and make sure that my brother and my nephew enjoy their lunch. She recommended me the carrot cake, it was delicious. She is an asset to the restaurant.
Service was nice they were very attentive. Food was good thanks yall
Atmosphere: 5
Food: 4
Service: 5
Leigh Roberson
Great food and excellent service.
Food: 5
Service: 5
Miranda Strickland
Anytime I order to go on the app they NEVER get the order completely right..it's not even complicated ?
Atmosphere: 3
Food: 3
Service: 4
mastermindquiet
Service was kind of slow, especially since there was almost no one else there. Food was reasonably good, although the bread with which the sandwiches were made was less than fresh. Things should have been better.
Atmosphere: 3
Food: 3
Service: 4
April Bates
Susan gave us the best service ever. Was very professional fast service. Look forward to coming back again.
Worst ever experience at a McAlister Deli. Soups were ice cold. Potato soup was so watered down it had only 1 potato bite and tasted gross. The chili was ice cold and probably a week old. Half a club sandwich was not even enough food to feed a small child. We had to ask 2 separate times for the au jou for the French dip. It was absolutely freezing inside. Women's restroom had only 1 stall working and no toilet paper anywhere to be found.
I have been dining at this restaurant ever since October 2022 ,
And I have had an enjoyable experience each visit.
They make the best King Club Sandwiches and Salads and the food always tastes remarkably fresh!!
I highly recommend this place if you desire a Fast , Friendly , and Healthy food opt.
Awesome service and food. Lady was very nice and our food was at our table promptly. By far one of the best dining experiences in Florence. Strongly recommend.
When someone orders something without an ingredient maybe they can't or want to eat that item. Please people pay attention to what people order this stuff isn't cheap.
A waste of money. I ordered the choose 2, and asked for a cup of the chicken tortellini soup, then asked which sandwiches I could choose. I was told any . I choose the roast beef. When I got my receipt, I noticed a charge for $1.59. The roast beef was obviously not included and I wasn't told about the upcharge. Ok, I can understand that. The chicken tortellini soup, however, had no tortellini, not even 1 piece. Just corn, peas, and scallions. And was very spicy. I told her it wasn't the soup I requested and she said it was. Didn't even offer to get me a different soup. So I paid $17.79 for a half sandwich and a lemonade.
Atmosphere: 2
Food: 1
Service: 1
I used to love their French dip sandwich. BUT tonight it had 1/2 the amount of beef in it that it used to have and the beef had fat and cartilage in it.
What a shame!! Shrinkflation at its worst. I am so disappointed.
Atmosphere: 2
Food: 1
Service: 3
The parking lot smell awful. I almost didn't go in. It was discussing.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salads
We went to eat today and let me tell you there was only one person eating there.We ordered to eat and they messed up our order and at the end we told them its the wrong order and we were very nice about it and when the girl served what we ordered she didn't even apologize or nothing and the way she served the food like we were trash or something and we still didn't make a big deal.We don't recommend this place at all.The atmospheric is bad the people that serve there are worst and the food was also bad.DO NOT SPEND YOUR MONEY AT THIS PLACE
Atmosphere: 1
Food: 1
Service: 1
I usuallyorder online and pick up. Always ready, and order is right. Love their club sandwiches and chef salads.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Choose 2, Salads
My very first time at McAlister's Deli since I am from Orlando. Amazing customer service from the lady behind the counter. I forgot her name, but she is from Florida and loves the beach. She explained the menu and make sure that my brother and my nephew enjoy their lunch. She recommended me the carrot cake, it was delicious. She is an asset to the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Restaurantji Recommends
Service was nice they were very attentive. Food was good thanks yall
Atmosphere: 5
Food: 4
Service: 5
Great food and excellent service.
Food: 5
Service: 5
Anytime I order to go on the app they NEVER get the order completely right..it's not even complicated ?
Atmosphere: 3
Food: 3
Service: 4
Service was kind of slow, especially since there was almost no one else there. Food was reasonably good, although the bread with which the sandwiches were made was less than fresh. Things should have been better.
Atmosphere: 3
Food: 3
Service: 4
Susan gave us the best service ever. Was very professional fast service. Look forward to coming back again.
Atmosphere: 5
Food: 5
Service: 5
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