The place indoors is filthy and the staff were rude and unclean looking.
Atmosphere: 1
Food: 2
Service: 1
beeried
Food is usually fresh and pretty good for McDonald's.
However, double and triple check your orders. Recently got food here, made it home and realized I was missing my fries, and returned back to just order new fries. Zero compliant I was missing my fries earlier, just wanted to order only fries and was met with nothing but attitude.
I am ordering again to cover your mistake because I am hungry, put the fries in the bag and leave the attitude please.
Atmosphere: 1
Food: 5
Service: 1
Taylor Lee
Every time we come they says the frappe machine down! There just lazy! There needs to be proper training done!
Atmosphere: 1
Food: 1
Service: 1
Mark Smith
This should come as no surprise but their frappe machine is constantly down while the two nearest McDonald's stores to them have regularly functioning machines. A pattern?
Atmosphere: 1
Food: 1
Service: 1
B B
Slowest McDonald's I've ever been at, don't even plan an online order, they don't even try to have your order ready, they work at a snails pace, no desire to do their job
Jordan
Ordered through the mobile app. Entire order was wrong, but they said they couldn't fix it because the app didn't save the changes. So after 30 minutes we didn't get the food we wanted and it was 45 minutes old by the time we even got to eat it because they were to lazy to make 4 plain m chickens and to plain cheeseburgers. Stay at the window and check one by one everything they hand you at the window at this location or you'll be screwed.
Lauren Butcher
I hate this place. They're the most unprofessional, disorganized location in florence. Idc if there's only one person in the restaurant it's still going to take them 10 minutes to get my order together. Then I took a photo because instead of taking my order they're over there looking at me opening boxes (let me know if you want the photos) and then gave me a Lil attitude when I told her what i was waiting for and gave me a face. Mind you all I ordered was a basket of fries and I was there 10 minutes because they said the fries got messed up so that means it happens everytime then. I've got $5 for anyone who can find someone who works hard in that place because they don't do squat. And the oil on these fries taste old. I hate it here.
Lele
I just ordered here. I waited in the line for at least 30 minutes , my nuggets that I ordered for my family and I was undercooked! And they also didn’t even put fries in my bag. I got all the way home to notice that no fries was in my bag meaning that I paid for something I didn’t receive. This is ridiculous. It’s one thing to leave an item out of the bag but receiving undercooked food is just on a whole other level of slack.
Shantell Smith
Ordered french fries off the mobile app for my twins, like always I taste my kids food before they eat it, the fries tasted re-fried. I didn't have the gas to turn around. 2nd and last visit for us
Robin Russell
30 minute wait for 20 nuggets. So much for fast food
On March 14, 2025, I went to your drive through to place my order. I must say, they young man who took my order was the most pleasant. I ordered with him a #1 without meat because I am a vegetarian along with a Sprite. Driving up to the second window to retrieve my order, the young female seemed to be disturbed perhaps because I ordered my Big Mac without meat, who knows. When she placed my items in my hands, I asked her for reassurance that my sandwich had NO MEAT. She proceeded to say yes. Upon arriving home and opened my Big Mac box lord and behold there were 2 beef patties on my sandwich. I didn't ask for anything extra. I simply wanted the staff to withhold the meat in which they failed 😵
Maurice Robinson
This McDonald's needs new management between 2nd and 3rd shift OMG they're the worst in Florence can't get right slow messes up orders uneducated to the McDonald's career you'll rather go on irby and 52 for McDonald's even tho this one the cheapest still i'll prefer my respect of what im getting and how plus when on time even if i have to pay a lil more🙄
James Accessories
My mcchicken was soggy they did it over it was the same then the third time it got switched for a sandwich that was sitting out
Stephen Evans
Always pleased with this location service and food.
Jacob Vazquez
I pull up here multiple times daily for the $2 iced coffees. Yes, I drink a ridiculous amount of coffee.. which brings me to my point: Shareka, one of the managers or shift leaders, does an especially good job making guests feel important. The line moves quickly when shes there. There are other familiar faces I see in the kitchen that I know are responsible as well. Even when they're super busy, she still remembers faces, and remembers details. Very keen, very patient, and definitely deserves recognition! 👍
The place indoors is filthy and the staff were rude and unclean looking.
Atmosphere: 1
Food: 2
Service: 1
Food is usually fresh and pretty good for McDonald's.
However, double and triple check your orders. Recently got food here, made it home and realized I was missing my fries, and returned back to just order new fries. Zero compliant I was missing my fries earlier, just wanted to order only fries and was met with nothing but attitude.
I am ordering again to cover your mistake because I am hungry, put the fries in the bag and leave the attitude please.
Atmosphere: 1
Food: 5
Service: 1
Every time we come they says the frappe machine down! There just lazy! There needs to be proper training done!
Atmosphere: 1
Food: 1
Service: 1
This should come as no surprise but their frappe machine is constantly down while the two nearest McDonald's stores to them have regularly functioning machines. A pattern?
Atmosphere: 1
Food: 1
Service: 1
Slowest McDonald's I've ever been at, don't even plan an online order, they don't even try to have your order ready, they work at a snails pace, no desire to do their job
Ordered through the mobile app. Entire order was wrong, but they said they couldn't fix it because the app didn't save the changes. So after 30 minutes we didn't get the food we wanted and it was 45 minutes old by the time we even got to eat it because they were to lazy to make 4 plain m chickens and to plain cheeseburgers. Stay at the window and check one by one everything they hand you at the window at this location or you'll be screwed.
I hate this place. They're the most unprofessional, disorganized location in florence. Idc if there's only one person in the restaurant it's still going to take them 10 minutes to get my order together. Then I took a photo because instead of taking my order they're over there looking at me opening boxes (let me know if you want the photos) and then gave me a Lil attitude when I told her what i was waiting for and gave me a face. Mind you all I ordered was a basket of fries and I was there 10 minutes because they said the fries got messed up
so that means it happens everytime then. I've got $5 for anyone who can find someone who works hard in that place because they don't do squat. And the oil on these fries taste old. I hate it here.
I just ordered here. I waited in the line for at least 30 minutes , my nuggets that I ordered for my family and I was undercooked! And they also didn’t even put fries in my bag. I got all the way home to notice that no fries was in my bag meaning that I paid for something I didn’t receive. This is ridiculous. It’s one thing to leave an item out of the bag but receiving undercooked food is just on a whole other level of slack.
Ordered french fries off the mobile app for my twins, like always I taste my kids food before they eat it, the fries tasted re-fried. I didn't have the gas to turn around. 2nd and last visit for us
30 minute wait for 20 nuggets. So much for fast food
Restaurantji Recommends
On March 14, 2025, I went to your drive through to place my order. I must say, they young man who took my order was the most pleasant. I ordered with him a #1 without meat because I am a vegetarian along with a Sprite.
Driving up to the second window to retrieve my order, the young female seemed to be disturbed perhaps because I ordered my Big Mac without meat, who knows. When she placed my items in my hands, I asked her for reassurance that my sandwich had NO MEAT. She proceeded to say yes. Upon arriving home and opened my Big Mac box lord and behold there were 2 beef patties on my sandwich.
I didn't ask for anything extra. I simply wanted the staff to withhold the meat in which they failed 😵
This McDonald's needs new management between 2nd and 3rd shift OMG they're the worst in Florence can't get right slow messes up orders uneducated to the McDonald's career you'll rather go on irby and 52 for McDonald's even tho this one the cheapest still i'll prefer my respect of what im getting and how plus when on time even if i have to pay a lil more🙄
My mcchicken was soggy they did it over it was the same then the third time it got switched for a sandwich that was sitting out
Always pleased with this location service and food.
I pull up here multiple times daily for the $2 iced coffees. Yes, I drink a ridiculous amount of coffee.. which brings me to my point: Shareka, one of the managers or shift leaders, does an especially good job making guests feel important. The line moves quickly when shes there. There are other familiar faces I see in the kitchen that I know are responsible as well. Even when they're super busy, she still remembers faces, and remembers details. Very keen, very patient, and definitely deserves recognition! 👍
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